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Scam or genuine mistake

I received a returned item yesterday which I was expecting but today received another parcel with the same details on but containing a different item. I contacted the buyer and they have asked me to send the parcel if they pay for postage. If they pr...

Ebay international shipping

Ebay international shipping Ive recently purchased a number of items from usa to UK however the latest one has been delayed due to import vat and handling fees £65None of the other same items had this happen or was I made to pay and I port fees can a...

Simple Delivery Options

Am i correct in thinking that if i sell a football programme for £5 and it weighs under 100grams i don't have to use Simple Delivery ? What if the programme weighs 110grams, do i then have to use Simple Delivery ?

Evri

Looking for help with an Evri collection.I've sold something on ebay and printed out an Evri label, but they don't have a drop off point on the Isle of Wight where I live.Driving me insane on their app and website trying to book a collection as I alr...

Resolved! Royal mail tampered with delivery

I have sent a graded Pokemon card via royal mail special delivery but when the buyer received the package it is clear it has been tampered with and the card swapped for an ungraded card of much less value. The buyer now wants a return but obviously c...

Ad fees

I want £20 back from the ad fee as I was told it was FREE to sell on Ebay yet I've just had £20 come out of my funds which I got for selling an item. Overall I had £40 taken from my earnings which is ridiculous

Over charged for purchase

I offered £50 for a sellers item last night and this morning got an email from eBay saying it was excepted Pay Now, so I did and when my PayPal confirmation came through I’d been charged £88, I have since emailed the seller and cancelled the order wi...

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Refund not received

Hi, I did not receive the item I purchased so I asked the seller for a refund. They said they'd done this on 9 February but I still haven't received a refund. I've contacted them but haven't had a reply. Does anyone know how to contact ebay customer ...

Simple delivery weight ranges

Good Morning All, Can anyone help me. I have just tried the new simple delivery to see how it goes before being forced to use it. The Item I have is about 3kg. The weigh ranges don't allow for this and the price jumps from up to 2kg, to up to 15 kg, ...

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No sale it worth carrying on

Hello everyone I just do not know what to do been on here for many years since all these changes my sales have dropped right down have 800 items listed never know it to be this bad it is getting me down. Do I call it day and go somewhere else been li...

evri

Hello,I recently re-started selling on ebay after quite a few years and noticed there has been a lot of changes. I didnt realise but I opted for Evri postage thinking I had opted for RM. I couldnt use the Evri label as there are no pick up points nea...

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Making CUSTOM postage NOT SIMPLE

I sell quite alot of ceramic/resin ornaments and I have 100% feedback over 25+ years on eBay but at the moment I am wasting so much time and effort over the SIMPLE posting of items I'm currently trying to list - it does not suit my items. I won't use...

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Ebay​ ​closed case I didn't get parcel

I bought gold cross but then left country, told seller post it near time when im back in UK. Parcel was posted but I didn't fly home that date I stayed on a further week. RM signed for parcel it wasn't even my signature, I contacted RM but still wait...

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Simple delivery

If I offer free postage I am struggling to understand how simple delivery (sd) is a good idea? I only ever use royal mail tracked parcels 48 or 24 and sometimes upgrade the listing to royal mail next day guaranteed for valuable or fragile items. If s...

selling undelivered parcels

I tapped in the words evri parcels into the ebay search box and came across a seller selling ,Evri ,ebay and Amazon returns .No real description of what you would be buying if you bid or bought something ,Ebay shouldn't allow this it is like bidding ...

Item refunded

Hi, I recently sold something, it was delivered and eBay has refunded the buyer. I've had no contact from the buyer, I haven't a clue why it was refunded or if I'm going to the product back. At the moment I've lost out all ways. Any ideas how I can g...

Policy violation

My item has been removed as it "went against eBay's policy for selling" but when it was initially listed for 3 weeks prior to this (including relisting). I have checked the listing, not that I was uncertain, and it does not violate any policy! Ebay w...

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I paid for goods for collection - seller not responding to pickup requests and refuses to cancel

I have bought a bulky item for collection only. Have made three requests to seller to arange time and place for collection - but no response. Tried to cancel order - but ebay informed me that was refused. I now need to get my money back I think - any...

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NEW FUEL PUMP OFF EBAY

Recently purched a part off a motor industry seller .Fitted it corretley , hower there may be a issue that there technical department can help with .Need technical surport 2aà

Faulty item

I purchased an item back in January. It is an extension cable to use for cleaning my car. Obviously January is not car cleaning season, but when I came to use it at the end of February the extension cable is dead. Because I am outside the 30 day retu...

Authenticity guarantee

I sold an item and it has failed authenticity guarantee and there is no information as to why it failed. How do I find out why so that I can relist accurately?

Delivery lable

Hello I've sold an item and got a qr code for the delivery lable but I never seen shot it now I don't know how to get the qr back

Resolved! Refund

Hi All. I need some advice please, as its 1.05 am and a buyer has just messaged me to tell me the item isn't the size stated on my description or the label. I always show the labels in photos as proof of the size and surely that's all that I can go b...

Ebay says awaiting delivery

Hi, I recently had 2 items for sale and the buyer wanted them both, so I sent an offer for each one, all was good, they paid and O posted them off in 1 box using only 1 of the labels, he had received the items and left feedback, but one of the items ...

How to get ACTUAL support?!

I have recently listed an item. It now has a bid on it in its 2nd day. I've had a question which I've answered by adding detail in the description of the auction, but I'd also like to add additional photos to support my amendment. I keep getting a 't...

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Buyer has opened an item not received case but I have photo evidence and tracking to say delivered

HelloI sent an item to a shop for a buyer as per ebay address. She waited a week and said the shop didn't have her item. I have photographic proof that it was delivered by Royal Mail. I didn't put the code on the address and she is saying the code I ...

item specifics: hallmarks

a new item specific in costume jewellery: hallmarked YES or NO in costume jewellery!!! Firstly why? Why am I having to specifiy a plastic or glass or wood piece of jewellery is hallmarked or not? It adds to the excess of data for the consumer and for...

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selling

Hi aye sold item and sent by royal mail instead of Evri...the buyer has received and left good feed back but beacause i cant update the tracking the funds are being held but item is delivered by royal mail already..what do aye do to get my funds reli...

Buyer not collecting

I’ve sold a bulky collection only item and the buyer did “buy it now” on the 26th of March. They took several days to contact me to arrange collection and asked questions like what are the dimensions so they could see if it would fit in their vehicle...

How to claim back Royal Mail postal cost

HiI’ve just sold an item and made a mistake with the postage. When I sent the parcel via Royal Mail I had to pay for a new delivery and was told that I would have to claim the original delivery charge back. Has anyone else had this issue?can I get th...

The Great eBay Swindle?

I'm currently having trouble with the pre-paid labels, as I can't use them due to lack of technology and nous, so use traditional post office instead. Have noticed on my payment page that first I can't acknowledge that I've posted an item and secondl...

Contact Seller message not working

I'm trying to ask the seller if the unit he is selling is compatible with my heater. I try sending pics of the details of my unit but the message fails and displays small red exclamation marks one for each of the two pics and the text.Anybody know wh...

listings removed by ebay

ebay notified me that they thought my account was hacked and changed my password for my protection and the protection of ebay users fair enough i thoughtsame day my email address was hacked too password changed rang ebay they said they had emailed me...

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Feedback

I have been selling on Ebay for over 20yrs but just recently my feedback has dropped to 98.3 even though I get great feedback from people. I have never been lower than 99.6 until the last 3mths. I'm so fed up with ebay I'm going to leave! But I also ...

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Just tell us "why" these changes please

I am not using eBay myself just now, but am still logging on to see how its going for existing buyers and sellers with the new changes, has it made things better or worse selling and buying than it was before?Still hoping like I think most that eBay ...

Delivery not registered by Evri

Hi.I sent a parcel via Ebay/Evri and it is saying Evri has had problems delivering two days running. I contacted the buyer to confirm address and she tells me it was delivered yesterday. Evri still says they are trying to deliver and so I cannot get ...

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Delivery confirmation

I posted a letter containing the item via EBay with their label and customer has received goods but EBay saying they’ve had no confirmation of delivery so withholding my funds until 20th April Customer has left feedback which proves he has received t...

Relisting postage

BE CAREFUL ON RELISTING. EBAY WILL AUTOMATICALLY ADD A POSTAL OPTION TO ORIGINAL LISTING BUYER COLlECTSThanks ebayi relisted an item - 2 huge wicker chests that were originally collection only and eBay in it infinite wisdom added an automatic postage...

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Cancelling Evri Label

I sold an item with Evri postage.Turns out the buyer lives locally and I can drop it off.I have the label saved on my phone. When I go in to Actions on the Postage labels tab and select 'cancel label' for this item, it says 'This postage label can't ...

AirPods

I have sold AirPods the buyer are saying there faulty however when I sold them to the buyer they are brand new and they are un opened when I sent them which means there not my fault they are faulty they told me they called Apple and they couldn’t hel...

Collection only

Not sure if there are restrictions but I currently have a few items for collection only. I’ve tried adding another item… I select ‘collection only’, tap done. It goes back to the listing screen showing collection only but after a few seconds it rever...

Been sent an illegal item

I’ve been sent a pocket knife that was not described as a pocket knife I thought I was receiving a tobacco pipe smoking tool nothing more the knives fixe in a position and is very sharp and long it’s illegal for me to take out of my home and I don’t ...

Refunding effects

I recently started a small online business on eBay, and I'm operating on a very minimal profit margin—just a few pennies per sale. Yesterday, I received an order from a customer who made several additional requests. He asked me to write a letter, pac...

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Return rejected and I can't leave review.

I bought an extendable curtain rail that doesn't extend. I messaged the seller a few days after I had it and tried to use and said I'd like to return, but she didn't reply. I was confused about how I return it without their help, and when I found how...

$US

When I'm selling an item and get an offer, the email alert on my phone is in £UK. But on eBay on the item listing it's $US????????Why?

Evri

Well third day and still my son can't post his parcel at the evri parcel drop off shop because they still haven't got the paper !!!!!! He doesn't want for one minute to have to get the buyer to cancel the order ,not at all,and he doesn't want to have...

Funds pending

I need help please. A buyer has purchased quite a few items of clothing from me and wanted to wait until she had bid on all of them so I could send as combined postage, which I have done using Royal Mail signed for. A few of these items I had mistake...

Evri simple delivery

So I sold an item and it went via Simple Delivery - Evri. Evri tracking shows they cannot deliver the item for some reason and the payment is on hold. Just contacted Ebay and as 10 days has passed they are now looking into it, they cannot tell me if ...

Click and collect

I sold items that were meant to be delivered to an Esso station Sent tracked delivery but the Esso refused delivery This has happened before with other shops. eBay refuse to help as my tracking ref doesn't show that the item was delivered. eBay are i...

Resolved! Postage refunds

HiI sell knitting patterns and offer combined postage. However as we haven't been able to send invoices for ages buyers are buying and paying for items individually and therefore overpaying on postage. When I go to refund the excess postage the page ...

payout method error

Hey everyone. Im a new seller on ebay UK. I registered a LTD to do ebay business. I was doing my first listing. After listing it for 0.36 pounds they asked me to add business details, stakeholders details of company and add payout method. i provided ...

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Stop eBay opening in out of date app

Can anyone help even though I’ve deleted eBay app on my iPhone 7 when ever I try to open eBay on Google chrome it tries to open eBay in app then I get an update message I click that and it just shuts eBay down as my iOS version not compatiable anymor...

Return started for fake item from China. Seller has accepted return but not sent label

I have an accepted return but seller has not sent postage label when they are liable as is a fake item. Seller not responding to messages now. I want eBay to step in but can’t get past the bot who keeps telling me that I need to take action and post ...

Transaction query

HiI am going through my credit card statement and do not recognise a transaction to the amount of £389.99 Transaction number ebay o*27-12678-53107 please can you advise as to what this payment relates too?

Postage problem

Help please with marking despatchedHad to send by Royal mail as prepaid label was not available for some reason."Mark as dispatched"option not active so can't write trucking nr (or I truly don't know how to do it).How i let ebay know I dispatched the...

No Access to Photos

I cannot make a Listing because eBay does not give me access to my Photos on my Android tablet.. Samsung TabA T150....have tried Clear Cache and Data Checked All Permissions All relevant Settings as advised on Forums...updated Tablet and App...tried ...

Cancelled order

Morning, I won an item 2 weeks ago, a mobility scooter, the scooter was in the garage ‘somewhere’ and I was told told they would sort it out. Was due to collect on 4th April and pay cash on collection, but was told it was ready and they didn’t have t...

Postsge costs

Looking at a particular item to buy and on 3 different pages on the same item it lists THREE different postage costs! Hiw am I supposed to know what I am going to be charged? Anyone rkse seen this? Anyone else peed off with Ebay right now?If you look...

ENDED items list now contains SOLD items?

I had a few problems recently when I received bids on a couple of items I could not find. Looking back through my sales history I discovered I sold them a few weeks ago so had to close the auctions as I only have one-offs for sale currently. I then c...

How do I mark an item sold as posted

I recently sold an item, it has been posted and I've passed the tracking info etc to the buyer but I can't seem to mark it as dispatched on my eBay page. The only options I have are for purchasing a postage label but I always do this separately mysel...

Seller performance

I have 100% customer feedback and no unopened cases, yet for the past few moths my seller level has fallen to below standard because in one year I gave out 10 refunds for stick I’d sold out of. Almost 75% of my listings were then removed by eBay so I...

Bag of broken biscuits

Have not received a further reply to your email received some weeks ago. The biscuits received were just 90% crumbs due to very poor packaging (just a plastic bag). Expecting to receive full refund under Buyer's Protection Guarantee. I had previously...

policy violation

I have a policy violation which I completely accept. How do I get rid of the notification. Every time I try to delete it I get a message to say it is not possible to delete at the moment and try again later. I really hate having this at the begining ...

Fake item received

Hi. Apple airpods’s been purchased and it turned out that they were fake, although before the purchase the seller claimed that they were genuine. I made a complaint so that ebay would step in, but they said that the deal was correct and there was not...

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Resolved! Item sold, buyer address wouldn't allow me to generate postage - so did it outside ebay

Hi, I sold an item and the sellers address had a '-' in the postcode - so eBay wouldn't allow me to create Evri postage within eBay. I wrongly went and bought it separate, send the item, it was delivered (I have tracking to confirm). Because I didn't...

PAYMENT

I placed an order, but due to a miscommunication regarding delivery date of the item, I requested for a refund. However, when the order was received I closed the case. The seller has not been paid, despite me leaving a review. There is no option to c...

On hold payment

Buyer has received item both the buyer and myself have left feedback but payment on hold as not marked as delivered how does it marked as delivered

LG USC9S SUBWOOFER

Hi there, I bought this woofer for my sound bar but fortunately it was not paired. When I contacted LG I was told the frequency are different, it cant pair each other and the seller said is not taking it back. The same day I received that was the day...

Payments on Hold

I recently sold two items and received payment which went onto hold until the buyer received their item. I used my own courier service and didn't provide any tracking details. Both items were received as the courier sent me a photo of the buyer holdi...

Fraudulent purchase

Hi, I have had a fraudulent purchase made using my eBay account and Visa card. Item details: 18,500 Points - EA Sports FC 25 - Xbox One / Xbox X|S Item no: ** Seller: ** Order No.12-12930-70060 This item was bought from you, could you please help? Re...

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EBay changes to posting for sellers

My wife regularly sells items on EBay, it’s her hobby. She has an account with the post office. The postman comes and collects the parcels, with pre paid sticky labels. EBay has now stopped this. You now need your own printer and have to drop off the...

Simple Delivery - Label Printing

I normally purchase my postage direct from the Royal Mail and I can print my shipping labels direct to a 6x4 label printer.As Simple Delivery will shortly be mandatory I thought I would give it a go. Once the buyer has paid, I get an option to downlo...

Listing allegedly breaching eBay rules

Got a message headed by this paragraph: Your listing didn't follow our Offering to buy or sell outside of eBay policy. Offering to buy or sell outside of eBay, including sharing direct contact information prior to an eBay purchase, is not allowed. Fi...

item short shipped

I am in dispute over a short shipment, only 25% of the £29.90 order was shipped. The seller said I could return item for a full refund but returning the item is extremely inconvenient for me so as there is nothing wrong with the 25% of the item that ...

Missing items

Hi I have a problem, I ordered a cabinet on ebay and only one shelf came, which means that the rest of the cabinet disappeared from the box and the seller says that hi send everything and even the weight was given, what it should do. Please help

Dispute

Hi customer dispute their payment but customer received their item today.so please release my fund from buyer.thank you

QR Code

Hello. Ebay isn't issuing me a QR code for posting a sold item. The message reads 'posting from postcode invalid'.What's going on? I thought this system was supposed to make things easier!

FEEDBACK

When we have had our item come it use to be 7 days to give feedback NOW EBAY on your back as soon as item has arrived give us some time to try our items out we buy .OTHER WISE I WILL STOP LEAVEING FEEDBACK FOR ALL ITEMS I BUY

Receiving payout for items sold

I have been asked a week ago toadd bank details said take 48hours. This has not been the case cant see amount owed now still being promoted for bank details says on hold cant find phone number for eBay need some help please

Buyer claiming coat I sold is dangerous!

Buyer complaining coat is dangerous as too much fur near zip at neck and she has breathing issues she also stated it was too big which I think is the main issue! I found no problem with the coat only selling it as it doesn’t fit me. What should I do ...

Ebike selling as a private person

When did the bonkers rule come in force that I can't sell a second hand ebike without being a business seller ? Is this government intervention or just another bonkers ebay ruling ? And is there a workaround ?

Resolved! Who pays postage

I've listed an item and clicked buyer pays for the delivery cost but when I view it on my listing page it says 'you pay'. I've double checked that my option is 'buyer pays' but this is concerning as it's quite a heavy item

Postage Labels. I sold an item and got the address of the buyer but did not download the label.

While packing the order the buyer ordered another similar item so I packed them together and, not knowing what the postage would be, took them to the Post Office and paid the postage. I have tried to cancel the original label but just get the message...

Issues with 3d printed goods

Hi all looking for a bit of advice, I have a very common splitting of opinions on 3d printed goods, the design has not changed for some time and m manufacturing is not at fault (every item requires cleanup following production so they get fully exami...

Reporting a scammer

Hi, I listed a conservatory for sale. To cut a long story short I sold to someone who contacted me via the Ebay sale but we settled privately and I removed the item. He was a scammer....previous feedback comments confirm that he did the same to other...

Simple Delivery

So i understand that eBay are changing the way we are to send any items we have sold from 15/4, my query is that if i buy postage from Royal Mail direct its a free service (i think from reading their website) to collect it with a label but it wont be...

Issue sending item back to seller

Hi hope someone can help, I bought a suitcase weeks ago from a seller, it was the wrong size than described so I told him I’d like to return it and he sent me the return label. However he refunded me the same day he started the return assuming I’d se...

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postage

I want to list an item. I know simply delivery is going to be the only way (not that I like all the new ebay delivery system) I do not have printer,but happy my post office prints labels for me. I have used advanced settings to list the item royal ma...

Resolved! Can I add 'returns accepted' to a sold item if I forgot to set it up for a listing?

As above, I've worked out how to set up a returns automation for live listings but I forgot to add it for a sold item for an item that I absolutely would accept returns for. I don't think there's gonna be any issues with the item but just in case, is...

Issue with package and refund

I made a purchase of 3 webcams( in one order) from a seller in uk , actually I’m in Ghana and the package was posted to someone in Uk. Upon receiving the package in Ghana I realized only 1 unit of the webcam came, I contacted the seller and he said I...

Simple Delivery

What happened to Royal Mail letters that cost 87p and Large Letter that cost £1.90 and tracked 48 for £3.39???I have selected Royal Mail only so Evri is not being used but the only option I can get to send a letter (up to 100g) is £2.74 same for larg...

Setting a price

Hello, I’m trying to list something for sale however I’m wondering if the price I list is per item or for full set?For context, selling 6 dining chairs, so do I say £600 or £100 as selling price? (Obviously not selling all 6 for £100)TIA

how can a buyer override my delivery costs

Can someone help with a delivery charge issue. My listings include a set delivery cost of £5.88, which buyers should pay. However, my buyer has selected their own which is a more expensive delivery option. This happened to me before and I was charged...

Postage charge

Hi, just sold a pair of trainers and I’ve been charged twice for postage? EBay deducted £3.25 fee and then I’ve had to pay £3:45 via PayPal for the label? Not happy

Resolved! Jersey & Guernsey should Not be part of UK postage and be listed as International.

I've had days when a item sells it comes from a buyer that wants it delivered in Jersey or Guernsey and they have custom clearance conditions over there areas eventhough they are part of UK. However the reason why I believe they should be listed as i...

New Ebay Layout Is Awful

How can i go back to the classic Ebay?, Who ever thought this new look was better needs sacking. It's terrible, can't find anything, also very confusing to use, why have they done this?? Everyone i have spoken to absolutely hates it. Customer support...

Parcel not collected

HiI've posted a parcel from the UK to Italy with ups , the person wasn't in and it been taken to a ups collection shop , ive tried contacting to buyer to collect it and no reply , it's been a week and ups says time is nearly up to collect, what will ...

Posting

Have been charged for postage label by eBay despite sending the item earlier by different method and NOT wanting a label.

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Help really Needed

My 4 Bottles were sent in an ordinary envelope like a letter! So, my order arrived broken and leaked so that Royal Mail placed my order in a special leak-proof plastic bag. I should post broken pieces of glass BACK TO SELLER IN CHINA! Seller wants me...

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Resolved! Rogue Listing (No items Policy Violation) Why Your not sorting it eBay?

Why is it every time a report is made to them that they refuse to look it up and permeantly block. Someone on item number 256794541044, is asking for a garage and is willing to buy for £5,000 via bank transfer... It isn't allowed and clearly shows it...

Combined Postage without authorisation

Hi, I have multiple safes for sale, and today a buyer bought 2, but they were only charged 1 postage charge by ebay.Each safe has a £10.80 postage charge, so i should have received £21.60 to post both safes.Anyone know why ebay hasn't charged my buye...

National insurance number plus money delays

Hello I would like to know please what people think about these new rules regarding holding back money for sellers when items are sold. Have to wait at least 2 days before funds are released. Also why are buyers now paying a buyer protection fee? The...

FULL REFUND with VAT

Buyer bought the item last year and now returned back the warehouse. He wants the full refund, but eBay said the order has past 90 days which can't refund directly from eBay.We can only refund via Paypal, but there's 20% VAT has been collected by eBa...

Resolved! Seller 2024

Beware if you deal with this seller. I had an order cancelled after it had alledgedly already been dispatched and I therefore gave neutral feedback. Since then I have received THIRTEEN e mails from Seller trying to get me to change my feedback to pos...

Not letting me purchase items

Tried buying a graphics card for my PC last night and when I attempted to check out I got the message"Unfortunately, you can't purchase from one or more of these sellers right now." UK buyer. Only trying to buy the graphics card and nothing else, so ...

Produce sold to new ebayer

I just sold a bike to a ebayer, who signed up yesterday, they asked no questions about the bike, is it possible it could be a scam and I won’t get my money, it was £200 for a kids bike, I thought they may have asked something, thanks in advance

simple delivery

I have just been told by ebay that from 15 April simple delivery will be the only option, I was listing today, one minute the option was there to opt out, next listing it had gone, I cant get a straight answer from ebay- I refuse to use evri as they ...

NEW postage is awful

I sold an item on Ebay and sent it via royal mail tried to add the tracking details but it said i had to use the new simple delivery and download a label. Tried contacting Ebay but they were as much help as a chocolte tea pot to put it mildly. I hav ...

Prices being seen by buyer and seller are different on an item bought and paid for ! Ebays fault !!?

So , I have completed checkout for an item purchased tonight . Myself and the seller are seeing different amounts paid/received . This is causing friction between me and seller ! ( I paid £12.48 but seller is seeing £11.40 ! ) . ... We agreed a set p...

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Resolved! Cutlery

Buyer says he can’t purchase because of fish Cutlery (knives and forks) advertised by me as Fish Cutlery and post via Royal Mail tracked 48 with age verification. Why can he not buy ?

New Selling Format

Anyone else having major issues with the new selling tool format ? can anyone tell me a work around, taken me two hours to list three things, its crashed not save any data or the pictures. It is not my wifi as i have tried mobile data another phone e...

Waiting for payment frustrations!

Is anyone else finding it annoying waiting for payment? I have great feedback so there’s no reason for eBay to withhold money for days. Selling should be as soon as delivery is made, or posted. Not three days later. Some people may rely on buying and...

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Disapointed with ebay

I bought engine oil with filters, came to ke all leaking, all parcel ruined, however seller sent returns label, but box has 5l jug of leaking oil. Ruined my car seat, my garage floor. Post office wont except leaking box to return, ebay consultants ju...

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parcel

I got a parcel this morning never ordered it don't know what to do. I contacted Ebay said they can't do anything wait and see if someone contacts me gave the senders address can't find out who seller is. If I don't here anything keep the item.

eBay What have they done??

Decided last week to stop using eBay, reading all the negative messages on here about the recent changes very pleased I did, Has eBay explained what the Simple Delivery, Buyer protection plus sellers not being able to combine the postage like before ...

.Fraud...

Someone has used my Bank account to buy something on Ebay,.. I haven't used Ebay for a few years. Can't seem to speak to anyone about it. Changed my Password.

BPF on BIN Best Offer items - all VERY confusing!!!

Hi, I am really struggling to understand these new fees and after having called eBay a few times now, it appears their own staff are just as confused..!?!? The latest advisor I spoke to, said they needed to get help to answer my query, and that she w...

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