Postage problem

[ed_546505]

Help please with marking despatched

Had to send by Royal mail as prepaid label was not available for some reason.

"Mark as dispatched"option not active  so can't write trucking nr (or I truly don't know how to do it).

How i let ebay know I dispatched the

item and give tracking number. 

Send buyer photo of receipt 

[tressygirl]

If you cannot mark the item as dispatched from the order details and manually change / edit the tracking numbers, try it with a laptop / PC and use Chrome, but if this fails contact eBay Customer Services and they'll change those details for you.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@ed_546505