Dear Sellers,
We are making a change to the way Royal Mail 1st and 2nd Class Letter/Large Letter services are being shown on eBay. From Monday 21st April 2025, the following changes will take place when choosing a service in the delivery details of your listings:
- The service Royal Mail 1st Class Letter/Large Letter is being changed from a combined service to 2 services: Royal Mail 1st Class Letter and Royal Mail 1st Class Large Letter
- The service Royal Mail 2nd Class Letter/Large Letter is being changed from a combined service to 2 services: Royal Mail 2nd Class Letter and Royal Mail 2nd Class Large Letter.
There are no changes to the maximum weight, dimensions and delivery times outlined by Royal Mail for 1st Class Letter, 1st Class Large Letter, 2nd Class Letter and 2nd Class Large Letter. Please refer to Royal Mail’s website for more details on 1st Class and 2nd Class services.
This change was made to provide clarity to buyers on the service their item will be delivered with. Live listings and re-listed items will continue to use the “Letter/Large Letter” service until they are revised, so please ensure you have the correct service selected on your listings to ensure the delivery estimates are accurate for your buyers. This change will not apply when using Simple Delivery.
We hope this update provides you with the necessary information needed to continue operating your eBay business efficiently. Should you have any further questions or concerns, please contact our customer support team for assistance.
Thank you for selling on eBay.
Your eBay Team
