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submitting tax info

Over the last 10 years I have sold on ebay to fund my hobbies, obviously on paper it looks like I'm a trader as I don't always buy from Ebay.If I submit my tax info and sell under the limits going forward I'm sure I won't get stung with a tax bill bu...

Genuine claim?

Buyer stated item was broken (no, 'smashed into bits') in transit and claims refund. also claims to have evidence, (not apparently submitted). eBay paid refund, so all good. but I'd like to be sure the claim was genuine - how can I do that?

Private listings

I dont like private listings.If I want to look through feedback for an item the reference to the item is missing.So while the number of negs is relevant they dont refer to any item.

Combined Postage discounts for buyers

Hi there, Can you someone please advise me how to apply combined postage to my seller settings? For example, £2 for each additional item.I am a non-Business seller and use the mandatory Simple delivery system. Regards

Collection Issue

Hi so I basically bought a 151 Pokemon Booster Box from a seller but he's got it down as Collection Only?I didn't see this until I bought the actual item and paid for it, I've tried contacting Ebay regarding this but I'm getting no where. Can someone...

%20 VAT Auto applied all my listings

Recently, I received an email from the eBay team stating that I am not operating from the UK. However, I am a UK business seller, all my inventory is located in the UK, and I ship from the UK using eBay shipping labels.Now eBay has automatically adde...

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New 2026 system based eBay restriction: requires you to close all returns, including remorse returns

"Take action now to avoid restrictions on your account" Anyone had one of these recently? I assumed it was the usual periodic review but it looks to be a new thing. Or a new format. My payouts are still working fine, and items still for sale. It look...

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  • 2495 Views
  • 23 replies
  • 1 kudos

Custom (temp, research, wish) list access

Can anyone tell me how I access items saved to a 'Custom list' please?I have saved a couple of items in a 'custom list' (found next to the delete item button), but cannot find an access/link to view the list.I've saved to 'temp list' but wonder wheth...

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  • 24 Views
  • 0 replies
  • 0 kudos

Refund scam

Hi I’ve sold a tent online in pristine condition, the buyer has received the tent and damaged it when putting the tent up, claiming that there was dirt on the pegs (after he had used them…) eBay have chosen to charge me the cost and put my balance on...

Counterfeit item purchased

Hi I purchased a bottle of perfume that my son already has (unisex one) on receipt of mine, he noticed the bottle and box was different so he checked the code under a scratch off panel to check it’s authenticity, it showed up as not recognised or alr...

My Funds balance looks wrong!

I have recently sold 2 items and should have £292 in my account but it says I have £242. How can this be right when it clearly says funds owed to me £92 for one item and £200 for a second? Is there any way I can check? Thank u

Violation of "Battery regulations"

Posted 2 listings today, one for a mountainbike, one for a skateboard. Both were removed within minutes for "violating the Large lithium battery" regulations apparently. Neither contain any form of battery. Can't get any help through the chatbot, bec...

Resolved! Muddled Up Postage Labels.

I inadvertently sent an item my husband sold to someone who I had sold something to - printing off various labels and sticking the wrong label on items. How do I send a label to each of them so they can both post the items to each other?

Don't understand refund amount

I've had my buyer cancel a purchase for a legit reason, but before confirm it, I am confused by the cancellation details It says that the purchase price was £287.79 but that my Ebay funds are only £246.35 so I need to top up the rest of the refund fr...

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