Your February 2024 Seller Update
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Community Activity
Want to cancel an item but seller doesn't respond
Recently purchased and auto paid for an item before i spotted it was collect only. I have contacted the seller twice to request either postage or cancel, but they have not replied
Removing duplicate items from my shop and searches
On Friday I received a promotional offer - 'fees reduced by 80%'. To take advantage of this offer - by reducing the amount listed on BIN or best offer - I ended the listing on 7 items (all boots and shoes), I wasn't given the option of giving a reaso...
eBay Money Back Guarantee - Item number: 375424770809
Hi Forum - I need some advice. I started a Money Back guarantee, as my item wasn't posted until after the predicted delivery date. The item was eventually received 9 days after I paid, but on checking to make sure nothing was damaged, I notice the da...
Change feedback
Help I reciently bought a number of items so was behind on my feedback all were positive but accidentally must have entered a negative can I change
Resolved! Just how greedy have Royal Mail got?
Sick of it. Sending letters under 23cm x 16cm x 0.5cm and weighing under 100g with a keychain in. Now they're charging customers for underpaid postage, presumably cuz the keychain is 0.0001cm wider than allowed. They really doing this?
SALE ISSUES: Sending newsletter advertising a sale event not working
So I have a store sale, and I was hoping to send an eBay-generated newsletter to advertise it (as I generate some sales through them). My sale has been active since yesterday, however, when I go to create my newsletter it says there are no active lis...
Adding a buy-it-now price blocked
I have three similar listings. The first listing went OK and is now live. However, the second and third listings (almost identicle) won't let me add a buy-it-now price - any help would be appreciated. DH
Ebay Case closed my case - no refund - but it was never received.
Hello, I hope someone can help me. I ordered some waterproof envolopes. Unfortunately I received a delivered notification - but the envelopes have never been delivered. The seller kept saying, it's fine because it's covered by Ebay's money back guara...
Who to chase for restricted category selling appoval?
We have sent our application first in 2023 to sell Pharmacy medicines as a UK Registered Pharmacy. After numberous phone calls, and follow up applications, approaching mid-2024, we have not had any update or reply. Any advice what to do?
Selling approval in a restricted item category
HelloWe need some help in selling general over the counter medication as a registered UK Pharmacy. We made an application in 2023. We were told it can take a few weeks. After numerous phone calls and multiple applications, 7 months later, there has b...
Nectar vouchers
Problem creating a voucher
Returns cancellations
Trying to get my money back for an order which I cancelled two minutes after placing have received the item have not opened it just wish to return it
Resolved! eBay account under review, funds on hold
Hello all. I'm hoping somebody can help me out. I have been an eBay member for a couple of years now however only started selling last week. I have sold 4 items totalling £3000 in the last 10 days. I have dispatched the items and uploaded tracking in...
Bryan Robson result.....
Sent England photo and Man Utd fdc to Bryan Robson on the 6/5 and received both back signed on the 15/5.
Viv Anderson addition.....
Sent 3 x 1986 World Cup FDC's to Viv Anderson on the 6/5 and received all back signed on the 15/5.
cant sign in.
i cant sign in at all.
Changing account from individual to bussiness - i do not see EDIT button
Dear,I would like to change account type but i do not see EDIT link next to Account type What should i do ?
Unable to list on desktop for the last 2 weeks
Hi, Please can someone or Ebay help me? I usualy list everyday using ready made templates, google chrome and my laptop. For the last two weeks when i try to list new items i have been having problems. I finish up my listing , click on list with displ...
Fitbit watch
I received my watch on the 18 of march within 2 months it stopped working when contacted the seller they said they couldn't replace it after 30 days .it's a brand new watch buy it anywhere else and you get a one years guarantee.
Resolved! Nectar Account not linking
Hi There, Sorry if posted twice, couldn't find how to delete from other board! I'm trying to link my Nectar account, I've received an email confirming they are linked and can see it linked on the Nectar website, however, when I click on the nectar op...
Resolved! Gifs, pics and graphics
Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!
Seen an item
Seen an item on eBay and the seller doesn't ship to uk after contacting them he says eBay doesn't show any way of listing internationally so I can't bid i I've tried speaking to eBay on automated help assistance but not getting anywhere anyone have a...
"Invalid" bank account number
I currently have a bank account with the HSBC set-up on my E. Bay seller account.I'm trying to replace this with my Nationwide account.Everything goes fine until, after setting up my account, I get a "security" dialog from E. Bay (NOT from my bank) r...
Royal mail app - proof of delivery?
Hi guys, most of my items I sell on ebay I post via regular 2nd class large letter.I've always physically taken my parcels to the post office and on the receipt it gives me a reference number that I can check on the RM website to see if the item has ...
customer service and warranty
I purchased a NOX sensor from this company). I chose it because it had a 5 year warranty and excellent customer service. When it became faulty a few weeks later I messaged seller. Their initial response was that they would refer to their supplier. Si...
Evri returned after few attempted deliveries.
Hi. Today I've received a item I sent to a buyer. It's been ripped open and taped up. I've had a look at the tracking and it seems Evri have tried to deliver it multiple times so have sent it me back. In the photos the parcel looks in tact so I'm gue...
Resolved! Adult restricted item category
Hi,Looking for some help with my recent application to sell in adult section restricted items. I was asked to make an application which I have done. I was told 3 weeks yet have heard nothing back.Im sitting on stock which I would prefer not to have t...
selling
why am I asked to list in USA & Canada [cost4p] is eBay UK not seen around the world any more? thanks MIA
Nectar
Problem creating voucher from nectar
Not reading description
Recently sold 3x un-tested and potentially faulty batteries for spares or repairs. Clearly stated that they were in this state in the description. Buyer read and still bought the batteries, but now has opened a returns request because they're faulty ...
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutle...
