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Click and Collect wants a Barcode

I chose to have my item delivered to a Collection Point (as there have been a lot of delivery thefts). eBay said in the email to wait for a collection code before trying to collect my item. Royal Mail only asked for ID and email confirmation, so the ...

Cannot list an item

For two days now I have been trying to list an item on this site. It just keeps coming back with an error about the listing tool not working. Can this issue go on for two days? I have tried to contact eBay, but all you get is a Bot that cannot unders...

Age verification

I’ve been struggling to verify age to buy some cutlery. When entering credit card details I get an error “Unfortunately, we ran into a problem and couldn't process your card. Please contact Customer Support.” I was on the phone to customer support fo...

User avatar by Contributor
  • 1533 Views
  • 23 replies
  • 0 kudos

Age verification

I haven't got a credit card to verify my age is there any other way to verify my age just i need to order a lawn mower blade

GameStop makes $55.5bn takeover offer for eBay

GameStop has made a $55.5bn (£40.9bn) unsolicited offer to take over e-commerce firm eBay, the video game retail chain said on Sunday.The cash and stock offer values eBay at $125 a share, $20 more than the shares were valued at the close of New York ...

ebay agent based in ireland gave garbage advice so told them to do 1 then payments blocked

ive had numerous garbage advice from agents based in ireland so now ignore there suggestions or any advice as it always turns out false or a financial loss now called last week regarding a case was told i dont have a choice in the matter and are liab...

Resolved! Parcel delivered to wrong address

Hi I can’t get through to custermer services as my issue isn’t listing in the help boxes. 2 parcels supposedly were delivered to my address using tracked 48 but they were delivered to another address . There is a photo when I go to the post office we...

Resolved! Orders To Dispatch Not Updating

Is anyone having issues with the orders to dispatch not updating after purchasing a label?Still showing on both laptop and on the app.If I go to purchase another label, it gives you the details for the label already purchased.

Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

incorrect sized boots

Bought a pair of boots advertised as size uk10 but they were us10 ( making them size uk8 ) seller agreed a return . The Post Office has made 3 failed delivery attempts what should I do now

Resolved! I'm a private seller and Ebay are asking for details for HMRC.

Hi can anyone help me with this. I am a private seller and Ebay are asking for details for HMRC. They will not pay out for the items I have sold in the last few weeks until I give them my details. I am not selling much one or two items every week or ...

User avatar by Engager
  • 9013 Views
  • 21 replies
  • 1 kudos

Scammed Out Of Mirror & Now Another

I was scammed out of a family mirror by a fraudster from LA. Ebay sided with the buyer even though I was told ebay had my back and to do nothing. She got a free mirror and I lost my moneyI have this evening had a 'buyer' from LA buy a mirror and then...

Payments on Hold for sales made today

Hello, Not had a problem with payments until now, sold 2 items today & the amounts are not in my Ebay balance as normal.They say pending on both transactions which is odd can I send the items now or must I wait till funds cleared.The Label is availab...

User avatar by Conversationalist
  • 77 Views
  • 3 replies
  • 0 kudos

Resolved! Buyer Fraud – Sellers Beware – Ebay Won’t Help

I have been the victim of a buyer fraud and Ebay say it is not covered by Seller protection In February 2024 I sold a £4000 Computer part I decided not to use to a buyer who had joined ebay one month before – zero feedback. I discounted the part from...

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We’re updating our UK Payments Terms of Use

At eBay, we’re committed to making our policies clear and our services easy to use. We wanted to let you know that we’re updating our Payments Terms of Use, effective from 8 July 2026.

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We’re updating our IE Payments Terms of Use

At eBay, we’re committed to making our policies clear and our services easy to use. We wanted to let you know that we’re updating our Payments Terms of Use, effective from 8 July 2026.

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