We understand that the recent announcement regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We remain committed to supporting you through these changes.
What’s Happening?
Starting 3 April 2025, new US Customs policy will impact shipments from the UK to US buyers. US customers will now be responsible for additional duties on most orders over $800, and they may need to provide further tax information for customs clearance. This could result in shipment delays due to US Customs processing. To address these changes, we are actively updating Estimated Delivery Dates to offer better arrival estimates.
Staying Informed
This page will keep you updated, particularly regarding the impact on UK sellers.
We’re closely monitoring how these new US import requirements affect buying and selling on our marketplace. We only succeed when you succeed, and we’re here to navigate these changes together.
Our Commitment to You
We recognise that these changes can impact your business. Rest assured, we’re taking proactive steps to protect our sellers. This includes adjusting late shipment rates when valid tracking indicates delays due to shipping issues and removing associated defects. Additionally, we will remove negative feedback related to tariffs, ensuring your reputation remains intact.
Leveraging Our Global Shipping Programme
Our Global Shipping Programme remains reliable, ensuring consistent service to the US and over 100 other markets worldwide. If you use our Global Shipping Programme we handle the process for you and your buyer. Your buyer will see a price that includes all tariffs and fees. We recommend using this service if you can, and you can opt in via the Global Shipping Programme preferences page.
Thank you for being an integral part of the eBay community. Your trust and partnership are invaluable to us, and we’re committed to ensuring eBay remains a safe and reliable platform for your business.
