Hi. I won an item but the seller contacted me about a fault with the item. We agreed to cancel the order. I cancelled, the buyer accepted and cancelled.Ebay sent me a notification that the sale was cancelled. However the item is in my trolley and eba...
I have £14 available balance. When I try to buy something it's saying the funds aren't available directly under where it says it is available. Any ideas why? Tia
How can a seller get away with not even sending the item I have purchased, I bought 2kg Cloverleaf blanket answer Koi fish pond, on my purchase history I noticed it had not changed from awaiting dispatch to dispatched so I messaged the seller on the ...
I haven't got a credit card to verify my age is there any other way to verify my age just i need to order a lawn mower blade
i have not received my order tracking id H0014A0177667217 by hermes
I had an offer but it automatically declined how do I contact bidder
Won an auction on eBay UK, both the seller and I are located in the UK, but when I try to pay I get hit a VAT charge. These are not the pennies they charge on shipping and buyer protection. In my last 100 orders these has never happened. I contacted ...
Hi I'm in the UK trying to buy an item in the USA (which the seller has agreed to ship), but checkout fails as it seems my address isn't recognised on eBays postal address database. I've bought plenty from overseas in the past, without this issue. Tr...
I’m having trouble trying to buy something it asks me to verify that I’m human and then the pictures do that then it goes through the same process again and again just won’t let me buy it
I bought an item which was delivered via Simple Delivery, but it was damaged. When I message the seller it says: "This seller is using the Simple Delivery programme to post this item. For postage related questions including lost or damaged in transit...
Does anybody know why eBay doesn't offer gift cards in the UK, but do in the USA. I buy quite a bit from Amazon and receive gift cards for birthday and Xmas. However I also use eBay a lot and as Amazon has increased the price of Prime I have cancelle...
options for age verification
Saw these drives listed and they were extremely cheap. Bought one just to test it as there is now way a 4TB SSD would sell for £60. When I first took the SSD out of the box, I saw that it was made in "Chian" which was red flag number 1 for me. I then...
A watch arrived 14 Jan. I reported a fault with the watch on 2 Feb; the seller sent a replacement watch after I returned the original. The replacement watch developed an identical fault by 30 April.I live in England and want to reject the goods and r...
I wanted to buy DVDs from a seller only 10 minutes from my home.I didn't want to pay delivery as the seller said it was free to pick up.I went to pay , there was 3 options1st normal post2nd faster more expensive post.3rd pick up for free.I was only a...
I am attempting to make an offer with a seller that we have agreed a price on an item. Every time I attempt to put an offer in, ebay sends me an error message saying that it refused to connect. I have tried to make the offer on both firefox and chrom...
Seller sent small size despite me sending a note and the seller insisted a larger size will be sent
I ordered a book back in December which has only just been released in April so the 90 day period has elapsed. The seller now has no items in their ebay store with no recent activity, does not respond to messages on ebay, facebook or their email acco...
I’m being told I need to pre pay via PayPal for a bike costing a large amount of money but I’m worried about just handing over that amount of money before I get to meet up with the seller and check it’s legit. Can’t I arrange to view the item before ...
How can a buyer purchase 10 separately listed items but have them sent in one parcel using one postage label?
Hello, I bought a preowned laptop (about £400) last week, with ebay saying it would ship within a few days which is what I needed. After 5 days, the seller had shown no sign of acknowledging the order or sending it out to me, so I made a cancellation...
Make an offer allows me to enter my offer but then comes up with a message "Ebay.com cannot connect". I'm using the Chrome browser on a pc. If I use Firefox I get a message from Firefox complaining about an embodied page.
I recently purchased a dress, the item wasn't posted, so I opened a request to receive the dress, then another week passed so I cancelled the request thinking I could rerequest a refund, but no after a lot of research it won't let me rerequest and no...
Hi. I'm new to buying on ebay and was confused as to why I am being charged twice for shipping for this one specific item.The listing clearly shows the item price (177 USD after seller's offer) and tge shipping cost (roughly 37 USD). Thus I expected ...
The app will no longer allow me to bid/buy items, I have tried reinstalling app, clearing cache etc but has not fixed issue. I have no messages to state ebay has blocked me from bidding, no reason to. Any advice would be appreciated? Thanks.
I bought perfume as a gift for someone. It’s now past the 90 days and they have plucked up the courage to tell me it is fake. Seller not responding but has since received similar reviews. How do I contact a real person at EBay about counterfeit produ...
Hi there, can I please check if the condition of the product is also checked during the authentication guarantee? Product is supposed to be new without tags and seller does not accept returns? What happens if I receive it not as advertised? Or will e...
Bought car parts after supplier and eBay verified they would fit admittedly did not return within specified time but apparently the supplier has done this to over 50 other purchasers and then they prevaricates to avoid and resolve matter totally unac...
I have just been trying to buy an hedge trimmer on ebay when I try to verify my age I only excepts credit card details I only have a debit card so what can I do to buy the item
these are appearing on ebay sometimes with descriptions claiming they are vintage or antique. they are fake items with prices from $5 to $42 please don't be scammed - read the small print.
I am sending a courier to collect a purchased item. How and when should i give seller collection code?
OK service from a high turnover bookseller but the book(s) not only had different covers (as advertised can be) but appeared much older and different editions which in this case had tiny typefaces and tatty covers. So, disappointing. Have bought ther...
Hello, I want to buy a belt sander. All of a sudden ebay wants to verify my age that I am 18 or more regardless of my same ebay account being over 25 years old. It says need credit card, but I have debit cards. What should I do? I bought many things ...
Ebay's ai is being an *bleep*, the system is only as good as the operator, I've had messages blocked for allegedly being offensive and threatening, i actually asked a seller if it was still ok to collect my item, ebay saw this as threatening and offe...
Is it possible to make an offer on an item and have Klarna as the payment option?I've made offers before, but it asks me which bank account to take the money from if the seller accepts, but I don't remember seeing an option for Klarna.Any help apprec...
Morning i have an issue , I purchased an item used a £50 off voucher from eBay . The item didn’t turn up or get posted etc after raising claim got refund money back but now I’ve lost my voucher . Surely I should get this to use on another item ? Is t...
I'm 43, I have had an ebay account for probably 20 years. I have bought and sold many item on this platform. I have a passport, a driving licence, ... Problem started when i tried to buy some razor blade and was ask to enter my credit card details (i...
i am trying to view ebay live, the page loads, and then nothing. i have cleared Cache i have tried on laptop and phone. sporadically it worked a bit but back again to no video or sound. it seems to work okay on my partners iphone but not on my andrio...
Purchased an item from a private seller, who claims to have posted it on the 24th. Tracking still says "We're expecting it", and even with a shoddy outfit like Evri I'd have expected some movement by now. Just wondering what happens now, since there ...
I want to buy electric scissors but I need to prove my age ,I don't have a credit card just a normal bank card
Hi there I would like to know what should I do.. I bought a Tissot PRX Rose gold with box no papers so the thing is I bought this watch in October and I found out later that the seconds hand seemed to get stuck around 7:40 and I later messaged Tissot...
Someone wants to buy 2 items from me but have them posted together and only pay one postage cost but we don't know how to do this thanks
Hi,I recently bought an item but the seller got in touch with me to say the item was sold back in December and did not know why it was listed and would refund straight away? OK no worries. The bit I'm concerned about is she contacted CS to sort out t...
Hello, I'm really struggling to figure out a solution to this, any help would be greatly appreciated. I am trying to buy an item but I get this message when I go to checkout: The item you selected can't be purchased because the seller has not specifi...
If I purchase a large item how long as a time frame do I have to collect?
I ordered a large heavy product off ebay, all is good except one small bracket which is defective. Obviously neither me or the seller want to return this massive expensive item just for the sake of 1 small cheap bracket. It's quite unique tho - not s...
I was a buyer of an item that arrived broken. EBay found the case in my favour and said “‘we’re issuing you a full refund.” Which was £304mBut weirdly only 149.99 came through. Now when I try to talk to the chat about it it just says “‘case found in ...
Hello,Is there a specific reason why you can't send on offer on an item to a seller and select 'Click & Collect' as the delivery option ? When making the offer you have to confirm postal and payment options and there isn't a way of picking 'Click & c...
Tried to buy something from a seller that I have used numerous times when I go to checkout this comes up To complete your order, go to checkout and update your shipping Address or ask the seller if they can ship to your location I have not changed ad...
Hi i purchased an item (well two but only one arrived so far) but the parcel has came directly from shein. Plus has taken around the 9-10 days mark shein does. I have obviously been charged more for the item than the actual shein price too. I didnt l...
What can you do when seller is bidding on own items to put price up?. Does ebay actually do anything as they make money either way?
I bought an item of furniture. Seller said I needed to arrange pickup. I cannot find a company that can pick up when they are available (before 9am & after 5pm). Can I cancel this purchase
Hi all, I could really use some advice because I’m going in circles with eBay support.Back in January I bought an iPhone 17 Pro 256GB on eBay for £851.25 plus shipping. It arrived fine, activated fine, and worked normally for around 2 or 3 months.The...
This morning I tried to buy an item but this message popped upOnly pre-approved buyers can purchase this item. Contact the seller to be added to their list.I have not met this before in all my years as a buyer on ebay. The listing was for a secondhan...
I do not have a credit card, can you not verify with a driving licence?
Wanted to buy: Hexagon Fabric Die Cutters for Sissix Bigshot - all imperial sizes
I have recently sold a mobility scooter. But when he replies, I also get another message at the end saying to phone a number from TJ Newport. The buyer seems legit. He's put of collection until Tuesday now. What shall I do
hi i purchased 4 items from a seller yesterday and won these items, i then subsequenly politely requested that the items be combined and sent together to lower the £17 accumulated postal cost, the seller agreed but today has cancelled all 4 items I w...
Sold an item with postage but buyer is local and collected from me direct - how do i prove delivery and get paid?
When submitting a best offer for an item that also qualifies for a 10% seller coupon code, do you get the 10% off the best offer amount if it is accepted, or would you not be able to use the coupon if submitting a best offer? Thanks
I have sold 2 items this year on ebay with a price of £50 when its advertised as to no fees for the sellers can you explain why the first item I didnt receive £50, I cant see the details in my account and the second item I have the balance aitting in...
hi all i got a console for around 150 and then had a message a few days later saying they could not find the item and said they could just send the controller with a 20 pound refund and said if i didn't want it for me to cancel the item witch i was n...
Hi everyone!Just wondered if anyone else has ever experienced this -I bought an item from a 100% positive feedback seller over the weekend, and because it's something I'm excited to receive I just politely asked if they could let me know the date the...
Seller had a listing for an item which iv purchased but messaged to say they had already sold it else where and now hasn't started the refund process
I won an item today, I bided for under £250 3 days ago, i've one but it say it cost over £300, I have not put in a bid today, but it says I did...
I'm very un happy with ebay it lost me a bargain by at the last five minutes to go demanded proof of age . I already had put a bid on the article no issues.. I input my card details and ebay said not good enough it had to be a credit not debit card.....
Hi, If a seller uses a slightly different image to the actual item in a listing could that be grounds for a return even though they say no returns accepted.
So I’ve just paid nearly £600 for some sofas, for the seller to finally contact me, and tell me that they’ve already sold them. if I cancel the order, will I lose my buyer protection fee? it surely needs to be cancelled by them, but they are refusing...
Hey so basically I'm trying buy this item and it keeps saying need update adress or contact seller I did that and he changed some setting but still won't let me buy it is there anything I can do?
Здравствуйте. Прошу о помощи. В конце марта я заказала стеллажи-витрины на 6, 8 и 9 кубических ящиков с деревянными дверцами. Доставка была быстрой, но без инструкции. Я связалась с продавцом и сфотографировала полученный товар — полки и крепежные эл...
Hi all. I made on offer on a camper which was accepted. Then I checked out the vehicle before going any further only to find it has been a write off twice. I backed out of the purchase but the owner has it advertised back on here and still hasn’t men...
After doing a purchase as a guest buyer, I was expecting the email confirmation but it did not come. Then I realized I got wrong writing my email address and now there is no way to correct it. Any suggestion?
wI bought an item and paid for it. I want to change my address on eBay will the parcel go to the old address or a new one if I update it..
Hi, when I want to buy an item I get "Buying Options" and then am told that I can't buy the item through the app.Why does it do this?It was fine only a few days ago!Please help!!
Hi, I Ordered a pre order in mid February and it was supposed to be dispatched at the end of march yet nothing has gone out for delivery. Now the seller is ignoring me and not responding. Any advice on what to do next as the 30 day money back has exp...
Is anybody else having a problem with seller pays postage option switching back to buyer pays postage when listing a new item? It only started today but it means any potential buyer of mine will not see free postage when looking at my items for sale!...
I bought a reverse camera for a Range Rover evoque put in make and model and reg it said it fit my car but didn’t seller refuses return
I am the buyer. The seller used the eBay Simple Delivery programme. Royal Mail is holding the item for a £7 surcharge due to underpaid postage. As this is an eBay-managed delivery service, I need eBay to either pay the surcharge or refund my order so...
For over the twenty years I've been requesting, via feedback pages, a way to exclude "Collection Only" listings from search results.My latest feedback said:"provide SOME method of selecting ONLY items from those sellers who are willing to POST. I've ...
Hello I'm trying to buy an item number 167465396108 its listed for £82.38 with free postage, when I want to finalise the transaction its asking me to pay £98.86 why is the difference? pictures attached. ( there is no apparent reason for price increas...
I’ve found something I’m really interested in buying but need more info from the seller. However the seller has chosen not to receive messages. It is listed as ‘collection only’ so I would definitely need to contact to arrange to collect! Has anyone ...
Hello, I am trying to buy a item from a seller and they said they can ship to the UK but ebay isn't letting me buy the listing because it says "unfortunately, this seller won't ship this item to (my location)". So I am wondering if there's anyway of ...
A potential bidder wants to make an offer - which I have told him I will accept - on an item...but if he does that, and I do that - he is only offered PayPal or card options to pay. This is a large item, and he is local to me - and he wants to pay ca...
The figure actually offered does not reflect 10% of either item, it is clearly 5% of the total for both. Anyone know why this is and how to resolve it? Cheers.
Just had an inquiry from a buyer who isn't able to click and buy an item from my shop - they get a message to advise they cannot buy through the app - see below; it appears to be an automated message anyway. The buyer tells me that my other items do ...
Hi,I wonder if someone could kindly help me please.Apologies in advance if this is a bit long winded.A buyer messaged me over an hour ago asking if i would accept an offer on one of my listings for some sandals which i was okay with. At the time ther...
where has the bidding histotry and amount of time left details gone on things open to offers
I'm after buying a scroll saw wood working tool. But are unable to verify my age without a credit card. I do not own a credit card nor want to it there another way to verify my age
Hi, I bid on the wrong item in an auction and won the bid. I then requested a cancellation which was rejected by the seller.What happens if I don’t pay for the item?
first time this has happened to me...I bought an item from a seller that had arrived (about £10 in value) , and a few days later i received another parcel from them and i opened it to see that it was something similar, but of course not something i'd...
Can’t bid on stuff today. Any idea why?
In October 2025 I bought a Bosch Cordless Drill which was described a New. It has a 2 year guarantee. The battery has just failed Bosch wont accept it back under warrenty unless I send them a copy of the Invoice.When I look on the eBay page for the i...
Hi, Iv bought an item and the seller is not happy with the delivery option I have selected, apparently there isn’t a drop off close to them, can I change my delivery option?
a seller has listed something at above market rate, and another of the same sellers identities has the same item at 90% discount. I purchased 3 of each of the 2 discounted items, which the seller refuses to send and has kept my payment. I have asked ...
I cant buy anything, the 'Buy it now' will not let me click it.
I changed my mobile number in Account Settings, Personal Information, a while ago but delivery texts are still going to my old number. Is there somewhere else I need to amend the old number?
wanted to buy item which included blades, but have no credit card to prove im 64yrs old?
How do I prove age withe a credit card I already have one listed on my account. ???
Just been scammed for £206 for a Star Wars toy what happens now ?canelled order of course - but how long do I wait for refund ?
A 1 Oz silver bar should cost £100So these £5 bars on ebay are fakesEbay should not allow folk to be ripped off
I'm so fed up with going round and round ebay's useless 'help' bot. Have they completely removed all humans now ?I want to connect to someone who doesn't answer all my questions with the same completely irrelevant list of options
It "used" to be real easy to see what category an item you were viewing was listed under as there used to be a family tree diagram at the top of the listing showing this. This is no longer there so how do you find out under what category an item you ...
Can't access anything on my ebay account for the last few days, not sure what the issue is. It just keeps saying no item found when i click anything on it. Any help would be greatly appreciated thanks
I have had an eBay account since 2002 (24 years) but I now have to verify I am over 18 with a credit card I don't have. I am not prepared to ask a friend to buy it for me. Why can't eBay use my account details to enable me to buy a leather craft rota...
I put in a offer for an item it was not excepted, could at a later time the seller except my offer? or would they have missed the chance? and not know how to contact me?
Product CompatibilityI am considering purchasing a pair of “Fi At Ducato Van 2006-2011 Model Compatible Headlights (14-pin, Yellow Plug),” but since my country uses left-hand traffic, the beam does not appear to be directed to the left. When I asked ...
Hi, I've received an item I didn't order and the parcel does not have a sellers details on it. What do I do?
Hi I purchased an item 23 March. From an international seller listed as a business. I requested a cancellation on the 29th March. I had contacted the seller explaining I wished to cancel the order so that I could re-order and add extra items to benef...
Help! I’m trying to buy something and have tried multiple cards, Apple Pay, Pay Pal, pay by bank and nothing works. I can only assume, as the item is £1,500 there’s some sort of payment limit on my account. I can’t get to speak to anyone at EBay as I...
I received a text message with a link from royal mail saying they can't deliver my item as i need to pay a delivery fee. I thought straight away it's a scam so i contacted the seller but i got ignored. They won't cancel my order what can i do?
I want to make a counter offer but when I do ebay keeps saying there's an issue with processing your request anyone have the same problem or know how to fix this please ? Thank you
I’ve offered 3 times on an itemand seller hasn’t responded! im reluctant to pay the fullprive as worried I won’t get the article seeing she’s not responding
Purchased an item for £1128 on the 5th of February, at the time the seller provided a tracking number which was marked as delivered on the 8th of February in China (im U.K. based). The seller then apologised and uploaded a new tracking number which d...
I submitted an offer, excepted the sellers counter but the reduction has not been applied. No response from seller.
Hi.I bought a flag as a guest yesterday but it hasn't asked me to send my logo for the flag.I can't contact the seller because the system asks me to register but I'm already registered so can't login on that page.When I log in separately it doesn't l...
Hello all , Hope someone can help I can't watch live auctions, every time says can't find page but I hear the auction, just a big black ending saying page not available, Any ideas thanks lee
How do I know if I have to sign for a package?
I've been a member for 26 years, I've bought and sold with no problem, but recently I've been having problems with sum items, The problem is age verification which i understand but after trying to get verification I've been told I can't because I hav...
Wow! I just ordered an item from abroad and wanted to add several small fitments that go with it. I asked the seller to do an invoice through ebay to me for them all as one order and to include them in my main order which already has postage paid. Th...
Any ideas please? Just bought an item for £5.99 by PAYPAL and there is another separate payment taken of £1. WHY. WHAT FOR?th
I have a valid voucher offer from a vendor and have confirmed with them that the voucher is correct and valid but when i try to apply the voucher at checkout the voucher field auto disables the apply button (greyed out) any text string entered in the...
I recently ordered an item on ebay a few days ago and today I have started to get whatsapp messages from unknown people, is there a way I can stop this? I have added a photo to show the conversation, thank you
So I won 2 items from the same seller through auction and immediately after I'd paid they messaged me basically refusing to send them because they didn't receive as many bids as they'd hoped. I replied but quickly came to realise that their account n...
Hi all.I've been searching for specigfic parts for my car. I came across a seller , Autospares.EU. Their page showed an exploded view of the parts assembly that includes the part I wanted and also some others I would like to price and possibly get, j...
Hi all, I’m looking for some advice about an eBay situation. I won an auction and paid the full amount, including shipping to a UK address. Here are the details:Subtotal: £121.00Postage: £3.10VAT: £0.62Total: £124.72After the payment, the seller cont...
I am losing auctions to other bidders who win with a bid lower than my maximum. In the past if i lost an auction it would be to another who had bid higher than my maximum bid. This seems weird.
Recently eBay started adding “free collection in person” in all my listings when they automatically relist. I don’t offer collection in person, only postage. Last time when I saw this glitch I specifically removed all “collection in person“ from my l...
I can't find my vehicle (or any others) on Select a vehicleConfirm these items fit and qualify for free returns.Help help! I really liked this feature!
When I try to bid I get notice saying I’m not allowed to bid rule 3008 have contacted seller who I have bought from before with no problem and he has no idea why this is
Hi i ordered somthing and the seller dispatche untracked i been trying get him to put tracking But they not doing it
How do I contact a seller after receiving a purchase? I have a question about the product. The contact seller button doesn’t let me do anything.
so I purchased something and straight after placing order I realised that the payment method is wrong so I straight away asked to cancel the order but the sellers instead of cancelling the order they put it as dispatched which obviously is impossible...
Dear eBay Customer Service, I am writing to raise a complaint regarding a recent order where I accidentally entered the wrong shipping address. I contacted the seller multiple times since yesterday to request an address change or cancellation, but th...
UK buyer and UK seller. I had an offer accepted of £79 (incl buyer fee) plus shipping of £5.15. However when I go to checkout the item price increases to £79.62. This was not done by the seller - they just accepted my offer. Why the increase?screensh...
Здравствуйте. Обращаюсь к вам по поводу поврежденного заказа. Светодиодные лампы Energizer T8 холодного белого дневного света (2, 4, 5 и 6 футов) прибыли разбитыми, несмотря на очень тщательную упаковку. Подозреваю, что лампы были повреждены во время...
Hi thrir I have sold an item and the buyer has recieved it but it says on the eBay overview that it hasn’t been delivered
I made a purchase of a Vespa scooter in 2019. It’s not in my purchase history and I need some info that was in the original advert the seller made. How do I locate this, can anyone help? Tia
To qualify it says i have to make a £10 purchase. Do i need to make a bid on an item or can i click on the items tab top right and make a purchase from there?
I am currently the highest bidder on an item then decided to increase my maximum bid. Why has it now increased my bid when I was already the highest bidder?
Hi all. We purchased a Dyson V15 vacuum in Jan 2025 from a seller on here who said they were VAT registered. The vacuum came with a 2 year warranty.The vacuum has had a couple of bits dislodged and Dyson are happy to sort it, but do require a VAT rec...
Hello, since a recent update to either Opera or Windows Opera Cashback no longer kicks in on eBay UK.(I'm on W11 pro fully up to date)Opera is currently running Opera One (version: 128.0.5807.77) apparently latest update.Cashback still works on other...
Hi Hope someone can help .Am trying to buy a cutlery set E bay are requesting card details for age verification Use this card regularly, no problem When I try to put date of expiry . It keeps coming up that details are incorrect . but that is not so
Why can't I buy nail clippers at 58 because there blades not got credit card to verify never seen anyone stabbed to death with nail clippers
Purchased some Oral b brush heads in January. Opened them recently and they are clearly fakes.Have contacted the seller who has offered a full refund if still intact which obviously they are not or a partial refund and keep the item.I do not want to ...
Have been buying items on ebay for the last couple of years with no issues regarding payment until now. My card details are all correct with billing address all good too. I go to checkout and it says the payment hasn't gone through. It's not the card...
Why has ebay given ownership to sellers to provide return labels? Sellers who have record of bad practises can abuse this to prolong the process of buyers returning their items. I use an internet cafe to print the labels and i am charged £1 to use th...
Hi everyone,Has anyone else noticed a drop in sales recently? Since last week our sales have gone down. We normally get around 15–20 orders a day, but now it's only about 5–6 orders.Is anyone else experiencing the same issue?
I purchased a computer, paid with my debit card received a computer with receipt but it is not what I ordered. I contacted the company who said I should send it back at my own expense which I think they should pay the return postage as it is their fa...
I entered a max bid of £30 but it sold for less and i lost it. How?
beware !! they are masters of not refunding and elaying to the poiint of withholding payment a nd taking to days to reply to a message
How can you verify your age if you don’t have a credit card
Okay so I bought what I thought was a years subscription to chatgpt which lasted about 10 days. I contacted the seller who hasn't got back to me and been researching this online and realise I've foolishly been scammed. The thing is I can't work out h...
Paid £2300 for an item that I need to collect. Why do eBay forbid me to send the seller my phone number?
I’ve bought a camping heater on eBay it’s still not been picked up by evri or the seller has dropped off I’ve gone to message the seller and it’s like he’s deleted his account as I go on contact seller and it goes to a blank screen I’m worried have I...
I initially placed an order for a product on 9 March 2026, then later that day, requested a cancellation due to it not being able to arrive on time. In the cancellation email i was told I would receive a response by 13 March 2026.About a few minutes ...
Hi, does anyone know how I can prove my age without a credit card as I do not have nor do i want one. I have a passport why can this not be an option or does anyone know of another option. I was trying to buy reciprocating saw blades the other day an...
Today I tried to buy a circular saw blade, and PayPal asked me to prove that I'm 18 or older, i could not do it because it required credit card (debit card didn't work)I did KYC a couple of days ago to receive money from selling items.I've been a mem...
Until recently, customers were able to get their click and collect ebay parcels delivered to Taunton Sainsburys Argos at Hankridge. For some reason this is no longer an option when buying and ebay's AI assistant is about as useful as a chocolate fire...
I have agreed a combined price for items a buyer would like to buy from me via messages. I created a combined lot with offers enabled and sent her a link. She has offered above the minimum amount and no one else has bid on the items but her offers ha...
I have tried to purchase world war 2 aircraft models from the United States, but the sellers state that such items are forbidden to be despatched to the UK on the grounds they are "war toys".I contacted UPS, who shipped such a model from another sell...
I recently bought two items from someone who lives locally so collected them and paid cash. When I did this previously (not recently) I am sure there was a way of marking payment as made, but cannot find it, so they items are shown as unpaid so we bo...
I was sent the wrong item and have contacted the seller who is sending me the correct item, but I would like to buy the item I was mistakenly sent rather than send it back.I've look at all the options available on the app but I can't find a way to do...
My bid on a normal auction was over 90% higher than the "sell now" bid that they then arranged (admitted by the seller in a contact message) and he must have had the buyer on notice as they were able to step in within seconds and buy the item when it...
Hello everybody, just opened an account.. linked my bank paypal but wont let me buy anything?
Bid for an item on Ebay with seller and Ebay automatically took my Credit Card Number to hold pending me purchasing the item at my bid. Response message from Seller stated will accept CASH on collection. However, I am unable to respond through the Eb...
Hi,I see with many ebay sellers,which seem to be businesses,electrical goods marked 'unbranded' are offered fo r sale;I bought a usb rechargeable torch for example. Also,electrical goods that are branded offered, like an extension lead i purchased br...
pointless to ask ebay anything as it takes days to get a sensible answer
Hi, I bought a item then was told don't pay as she had sold on vinted, I did pay as I would have got into trouble but she doesn't want to cancel item.so if it sold on vinted I won't get.whats next step?
Why can’t I contact seller ? Clicking contact seller on two different pages keeps sending me round in circles
Why do I get the following ebay message when I try to buy from the same seller?See screen shot.
Hi I’m trying to bid on an item but it’s saying not in my region I am in Iraq at the moment but I live in the uk this is the only reason I can think of
Good afternoonI bought an item in December then received an email saying if I bought a second item, the seller would give a discount of upto 50% on the second item. The second item was then discounted and I received a partial refund for the second it...
hi how can I get in touch with ebay to report more dodgy car adverts they've managed to remove the report item or seller from there ads , come on chaps decent people getting ripped off here
How can I narrow down the search results to show results from only 1 seller? I've seen various help text on the Internet which recommends the advanced search, but this does not allow filtering by seller.
Hello, I have just been delivered something and the seller wants me to mark the delivery as delivered. How do I do this? It was a tracked purchase.
When traveling I would sometimes like to search for interesting furniture for collection, the pieces I search for are generally too large or costly for delivery. I am unable to find advertiser's close to my location because my location always default...
Is there an alternative way of verifying my age as i dont have a credit card.
I understand that Royal Mail can't deliver everything on time but for Ebay to say i missed Royal Mail takes the Mick
I ordered some books last week, ebay took the payment, but the order isn't showing in my purchases so I have no idea what is happening. The order was for £24.99
i bought item that was collection only by mistake, Ive asked to cancel the purchase, as i cannot collect it,they have refused on the basis theyve posted it now,and left a fake tracking number,which has started the postage senario off with ebay ,beari...
Hi everyone,I’m feeling really frustrated right now. The parcel I collected had already been torn open and there was nothing inside.The problem is that the cashier scanned it as delivered when I realised it was empty, so the order now shows “Delivere...
I recently bought a golf putter on ebay. The seller did not send the package the following couple of days. I messaged him asking when he was going to ship the package and he replied stating he had already sold the putter. I have messaged him twice si...
I always have access to bidding on items before the time of an auction ends. But unfortunately when I want to bid and win, eBay says I have unpaid orders which I don’t know about.This has failed me a lot of items, so kindly review my account because ...
I am wanting to buy a golf putter from USA. The cost of the putter is when paying import fees on delivery.:Item (1) US $461.69 Postage US $42.14If I choose to prepay import fees the total cost is:Item (1) US $554.03 Postage US $49.82 Import fees US $...
Im trying to buy a item for 3k and use my credit card for extra protection it keeps coming up with "There was a problem processing your payment. Please try to complete your purchase again, ensuring that all of your payment details are entered correct...
I want to warn buyers who are tempted to buy Hi-Fi equipment who are swayed by the inclusion of warranty years left. There are many sellers stating that the item has x years warranty left on the item, I purchased such an item only to discover that wa...
I just purchased a couple of items & confirmation of purchase did'nt happen?Clicked buy &confirm button again only for the same thing to happen again"Nothing".Tryed once again & it confirmed payment, only to find that my available funds, have the wro...
How best to cancel the cancelation
hi there i purchase quite a few items here my question is if i pay the seller asking price then laters it is cancelled no comms usual reason out of stock or damaged but then is relisted and sold within seconds of a listing for more money ..can anothe...
Two questions:1. Does anyone know if eBay have continued with an 'improvement' they instigated last year that sporadically asks for verification when placing a bid on an auction item?Asking, as the last time I tried to place a last minute bid I was a...
I'm interested in buying a 75 inch smart TV but do they come with a guarantee please
Hi, I have received the item I bought but I can't see anywhere I can mark it as received. ebay is still showing it only as dispatch
It seems that eBay is having problems notifying the bidder of successful outcome of an auction. I bought four items this evening, from two different sellers (from whom I buy regularly). They got stuck at the "We're determining the winner. Please refr...
I purchased a few items that were described as new (open but never used) but some were clearly heavily used. I don't think that should be happening. Should I report if I spot item that is being sold with that kind of contradiction in description? If ...
I ordered a bag of dog food. eBay emailed me to tell me I wouldn't be getting this as the seller had been taken off eBay due to issues. I have paid for this but not received a refund. The stupid chat bot is no help just keeps asking same question ove...
I bought an item from a lovely seller. He entered the wrong tracking details onto the eBay system. Even though I have the item, I can't see how to say that the order is delivered so that the money can be released to him. He seems like a lovely guy an...
I have purchased Vapes from eBay and had no problems,now I am looking to buy some cutlery,and I keep getting the message to verify my age with a credit card....I have never in my life had one.Ebay know I am over 18 due to buying Vapes.Looks like I ca...
I won an item on bidding Try to message seller But they are not responding to me which has made me sceptical to pay for the item. Is there anything else that I can do? Since winning the auction? I have now seen his recently uploaded the same item on ...
I bought an item which did not arrive in time even though the seller said that it would. Asked for a partial refund because the delay meant that the item would have to be posted on to Ireland and the seller is saying it is my fault.
If I put in an automatic bid of £50 and when the auction finishes the nearest other bid is £35 - how much do I have to pay the seller?
