Has anyone else found themselves at odds with a trader who doesn't want to give redress for goods that do not give reasonable durability after purchase. If so have you ever received any help from Ebay? As someone who qualified in Consumer Law, I am l...
I am a 1st time seller. My item will sell today. I am asked to pack up and post item before I get paid some days later. Is this safe. How does it work?
I’ve just changed my phone and all my eBay history has been wiped off is there a way to reload my past history
Why am I having to relist items at my expense after only 1 seven day auction?
I have sold an item, however having created the label for the parcel I’ve realised that the weight I used on the listing was incorrect and the label is effectively invalid. When I contact eBay Customer Services it was suggested that I cancel the sale...
Any solutions to generating a shipping label. All I get is something went wrong please try again and I have 2 days to ship my item.
Hi 1st time i have sold something to day and when i print the packing slip - my post from address is incorrect how do i change it.
Hi, Sometimes when I try to send a message I get a blue exclamation mark and the message is not sent, I don't get an error message with it and I am not sending any personal details in the message. Does anyone know what the blue exclamation mark means...
I am new to using Simple Delivery - Just two questions ; This uses Royal Mail Tracked 48 which is for ' Large Letters ' my Items are small so are only classed as a ' Letter ' will Royal Mail accept these envelopes or do I need to bulk out the envelop...
Is there any problems with eBay, as when I do a search, for saying a socket set, the photo doesn't match the description
Every time I attempt to revise my listing, the ebay automatically adds the "Simple Delivery" option. Unfortunately, this service is not cost-effective for my product.The item in question is a small socket weighing just 13g and measuring approximately...
I bought an item and wrong thing sent out. Seller told me return it and said he would send correct one back. Once i sent him photo of package at post office, he said he will refund as he did not have correct item to send. He is denying receiving the ...
Is anyone experiencing the site images and titles not being in synch. I am experiencing images and titles for different items?
This is awful (now there is no opt out with advanced postage option). So now, with Simple Delivery only, to be sure I won't get hit with excess postage charges for incorrect size or weight I have to now, at the point of listing not sale, determine th...
I need to speak to a agent please call me on [Mod edit: phone number was removed to protect your privacy]
i paid my item december 2024 the seller said me he will sent me item after 1 month becouse its custom car 1/64 but after half year he still didnt shipped my item and he deleted the item from his page so,i cant ask,for refund what i must to do
Hi, I recently purchased an item from someone who overcharged a large amount on the postage. They sold the item for very little and I assume tried to make it back on the post (self arranged, not Simple Shipping). I queried it and they sent a partial ...
Im sold an item over 2 weeks ago now. Buyer wants to return even tho it was a brand new Strimmer Stihl engine KM111 saying engine don't sound right. I have sent a returns label for collection which I arranged with him but failed to be home at time of...
I’m selling an item over 61cm, it sold once using EBay Simple Delivery but was refused by the Post Office as too large so I had to cancel it. I’ve now sold it again but this time I had put limited postage options to Evri and the correct sizes. The bu...
HELP I have received fake ellmis cream. I can't put in a claim as the option is not on the resolution page, /I had to launch an appeal under item never received as this is the closest too what happened as I received a fake item. I contacted the selle...
So the day I gave my ni number. I new I had sold my soul to the devil. I absolutely wish I hadn't done it. But i needed money. I promoted everything and sold everything I could. I have one item left to sell then that's it. I also don't like this new ...
How do I mark as dispatched if I haven't used eBay's simple postage option?Just used old school address written on front and posted at post office.Cheers
Hello,I’ve recently had to request a refund which was accepted, I was sent a returns label and went to post office to send item back only to be told I need to arrange for it to be picked up amd I need to pay for it I contacted the seller who then tol...
I have listed some internal doors for sale. There are 9 to sell. I've posted it as £x per door. I have agreed a sale of a number of the doors to the same buyer at a discounted price.How do I set my ebay listing so that the buyer can offer to buy say ...
Has anyone noticed that the postage fees have been taken twice by ebay? I sold an item and the dreaded simple delivery cost of £6.65 was subtracted from the earnings, but then the same figure was taken from my pending funds?
Why has eBay messed everything up for sellers, I don’t want to use your simple delivery or global shipping program, but I can’t opt out of this now. I prefer to arrange my own post/shipping arrangements as your system is too expensive particularly wh...
I have sold an item first time on ebay. In error I selected to send by evri rather than the preferred Royal Mail, as payment is being held until delivered how will I be paid
Hi I sold a table, it was listed for £150The buyer contacted me and said what would I accept, I said £130.It was collection only item, he came to my home inspected the item i pointed out some marks that where hidden underneath the drawer and that was...
I really do not want to use Simple delivery, is there a way to opt out? If someone constantly misses their parcel which is held for some time with Royal Mail then me as a seller has to wait over a week for payment like I just experienced. Think I wil...
Hello, I’ve just sold an item and it’s delivered, just waiting for funds to come into my account in a couple days. I saw this voucher about getting £50 off a £125 order, it says available but I can’t seem to activate it. How does this work? The last ...
Does anyone else have problems when looking for items with the results repeatedly popping up as you scroll down the page
hi. return sent to seller 28 of june, still don't rich seller, look like wrong address given, can track a parcel by tracking number, parcel every day in different post office. i cant get refund as item not delivered to seller . any suggestions.kind r...
how do i send items over 61cm long, ebay just want me to use simple delivery for everything
I bought a vintage watch from a reputable seller in Mission TX. After finalizing the purchase I noted that No tracking details were posted on my purchase summary. After getting in touch with the seller he said this was strange that the postage detail...
Help with order
Why has eBay messed everything up for sellers, I don’t want to use your simple delivery or global shipping program, but I can’t opt out of this now. No overseas buyers want to use global shipping as it’s a rip off and I now I got to pay for my own pa...
NO 2ND CLASS SIGHN FOR.. My account will close
I work for a small hospice charity and we list items to raise funds. A few weeks ago we had an email asking for ID and other documents from all of our trustees (we have a board of trustees being a charity) The email had many mistakes, spelling errors...
Hi, I'm sure a lot of Ebay sellers are having a VERY stressful time at the moment. Can anybody show me — with screenshots — how to list an article below £10,with the postage set to 2nd class Royal Mail.Ebay‘s new system SAYS that you can offer 2nd cl...
I'd be grateful for some help as I'm finding it difficult to understand what I need to do. I sold an item and used Ebay's Simple Delivery 48 hrs tracked via Royal Mail. Tracking shows that the item was delivered but the buyer says that it hasn't been...
I'm trying to return an item via return process.Seller has asked me to close return request (I haven't) and return to a different country?Originated in UK but asking me to send to India.Any advice/guidance?
Does anyone know how to contact eBay about a item not received case opened for a sale using the Global Shipping Program?
Have just wasted 40 minutes of my life talking to some foreign lady, asking why I was forced to use simple delivery, when it doesn't have all the options I need to post. It doesn't allow me to post delicate items 24 hour, it doesn't allow me the opti...
I ordered a cd album from Music Magpie's Ebay. Armin van Buuren, A State Of Trance Year Mix 2024 CD. It arrived today (09/07/25) Instead i have received an album by Fatdog - Woof . . Which i didnt even order.
Ordered drive that ran three days late, received refund, now seems the drive is being delivered today what to do.
I bought an item on 27th June, my money left my account, but the item was never dispatched. I messaged the Seller, to no response. I then went through eBays AI assistant (possibly the worst thing ever). As the item hadn't been dispatched, it recommen...
I've recently had 2 customers unable to purchase the same item. One from the USA & one from Sweden. I've previously sold to both countries before. They both receive this message. “We are sorry, but the item you selected may not be purchased due to se...
My Fold Goggle phone (had it 6 months only) just stopped working and cracked when i opened the fold screen. The phone was cased and I did not drop it or damage it in anyway. I sent it back to them to repair at a cost and they said they would send to ...
HI, I have returned an item but used my own postage to ensure the correct level of insurance and signed for etc. How do i update my refund status as dispatched? And add an updated tracking number. Appreciate any help on this please. Thanks
Someone won my camera lens. I checked the profile of the winner. good score but zero comments. Buyer decided to hide the comments on all positive score. Alarm bell one. Googled the address and found countless reddit posts, trust pilot full of beware ...
I recently bought a digital piano off a private ebay seller and after setting it up it wont power on and seller does not accept returns,Also this was new in a sealed box,Can anyone tell me the procedure?
Why are ebay so stupid, been trying to sign in all details correct then they say will send code you get 55 secs yet where i am can take a hour, just spoke to a agent he said need to speak to the tech team need to sign in get rid of this stupid you ha...
dimensions are incorrect as Royal Mail and EVRI sizes are different for parcels - RM showingsimilar for large letter - RM is up to 750 grms, not 1kg.’over-sized’ option not available, despite being told by agent it was - even though he could not find...
when can I expect to receive my uk digital sales report ready for my tax return
I am trying to make this listing collection in person only. The message was the same before listing as it is in the revised section "Turn on the pick up toggle". I cannot find the pick up toggle. I have clicked everywhere on the page to try to turn ...
Listed item was not sold but was contacted by a buyer and offered a lower price which I accepted. Now need to send an invoice but don’t know how.
If I buy from the same seller 8 days apart, do I not qualify for new feedback?
I used ebay to sell quite a few years ago and it was pretty okay. I left as things started changing and it was getting more difficult to sell. I came back about a month ago to give it a try again and shocked at how little views goods are getting. The...
I made an offer on a buy it now item on July 6th. The seller accepted. Paypal payment wasn't taken immediately. I went to pay the next day but it said the item was no longer available. Following up with the seller he said it had been paid and sent. I...
I purchased an item from a seller. I won it in an auction fir a good price. The seller did not send it. He said he was away and arranged for his partner to send it but she didn't. I waited and the seller said he would sort it when he got back. Days l...
I sold an item and posted via simple first class on the same day (no tracking). A few days pass by, funds are released to me and the buyer leaves me positive feedback. Everyone is happy... or are they?A few weeks pass by and to my surprise, buyer say...
I sell scissors and changed my listings to comply with the new processes. Since then i haven't sold any scissors at all. Today, i received this from a buyer and this is their experience. Can anyone give me any tips on how to resolve this? When I clic...
So I recently sold a set of door handles on hear for around £85, I have the funds released and only have around £55, can someone please explain to me how such a big chuck has been deducted since selling items is meant to be free?
What's going on with ebay? When I try to find an item to buy I'm shown the same 6 or 7 items over and over again. This has been going on for days now. Any chance it'll be sorted out soon?
Hi, Does anyone have any suggestions of how to dispatch car spray paint that I have sold? I went to the Evri pick up location and they wouldn't take it as it's listed as a banned item by the courier.Thanks
I have received an email to say that I have received an offer on one of the items I am selling. When I click on Respond to offer it says that I have not received any offers??? Anyone else had this problem??? I’m probably going to lose this sale now b...
The post office will not process the item as the label provided by eBay is not the right weight or size specified. What do I do.
And why when they are doing this and I ask them to stop or pause do they set the phone down, do wonder the people are suffering
Morning all,I have sold 6 items to a Buyer in Canada who put them all in the basket and then paid and eBay combined postage for them.1) I only ship within the UK and this is ticked on my eBay shipping options. Although the Buyer is shown as being in ...
I recently purchased a fish eye lens. Evri left the item outside the property without me requesting for it to be left there and the item was stolen and I went through PayPal to get my money back but this has now gone in the sellers favour. I have not...
Problem with new Simple postage feature needs sorting urgently. When buyer orders multiple items each at default 1KG weight then postage weight multiplied by number items for example 6 items becomes 6 KG and charges accordingly though actual weight s...
Woke up this morning to discover that "overdue items waiting for dispatch" ( I am unable to locate them), have had the status changed to "label created" and "dispatched" neither of which have I done, knowingly . . . Is this a problem that anyone else...
Hello,I sent a parcel via eBay Royal Mail labels. The parcel went missing. I have refunded the buyer. I have since received an email from eBay saying that my account is overdue with the exact amount that I have already refunded the buyer through eBay...
Good morning my daughter purchased a Labubu toy to see what all the hype was. She didn’t understand the hype and decided she would sell it. She marketed it on here as ‘genuine Labubu’. The buyer has revived the toy and informs me it is not genuine an...
Hi can anyone help?I’ve posted an item to a buyer via Royal Mail. the address which came up to send it to turns out to be a click and collect newsagent. apparently I should have printer a prepaid label and got a QR code, but I selected that id post t...
Please do not tell me how I can charge for postage, as you do not take into account the insurance. If this is now your policy I will stop using ebay, as I have already done with one of my other accounts.
By mistake I have left bad feedback for a buyer. How can I change it please?
hi i shipped a parcel with dhl on my own without using sellers label of return because he provided options to ship only in america,i have failed to add shpping tracking number because its not providing an option,please help on hoe to add a tracking n...
Has anyone else had problems withdrawing money from their balance. I’ve been trying for days and it’s not kicking in.
Hi Anyone who can help please simple delivery ~ I’ve followed all the instructions EBay give on how to cancel a Simple delivery label. When I do this via My EBay “Actions” or “Manage Postal Labels” and select “Cancel label” appears and message “you c...
Ive had people wanting to buy from me for example price was £142 + £4 postage thats fine but when they go to check out its coming up saying £180. This isnt the first time its happened to me or them Also I was given a offer one few of my items ive acc...
A buyer opted for a return but hasn't returned it yet but ebay shows it has been delivered but when i check the tracking details ,it shows it hasn't been delivered
It says my account has been temporarily disabled and I need the payment for a birthday.how do I reinstate it and if I can’t how long will it take?
I have listed and sold a gold coin which is under £750 and comes up with simple delivery option. When I look at 'excluded' items however, it says gold and silver is not covered under the guarantee so I am worried if it goes missing, ebay won't pay up...
TRYING TO LIST A ROAD BIKE AND IT ONLY LETS ME SELECT 20KG MEDIUM PARCEL
I am getting nowhere with ebay re this simple delivery issue !!.I have always chosen postage only, via royal mail,and send items at my local post office. I created listing and chose the postage only method as usual. Sent items tracked royal mail . Wh...
what do I do, as they have disputed it? I read the help, but it is not clear.The tracking says no answer, then shows as delivered with a photo of the parcel next to their car!Do I have to refund then argue with royal mail that not left in safe place ...
I've just realised that I accidentally switched 2 numbers on the tracking details of an item I sold. I've corrected ut the seller has already received the item and given positive feedback. How does this affect my payout as it shows the item still has...
Selling:Selling: Tacwise 18G Series 25mm Brad nails for Staple Gun - Pack of 4000 I have 2 items on sale, 4000 off part boxes of 12mm TacWise staples and 25mm TacWise nails brad nails. Ebay are making listing improvement suggestions including add fre...
My auction ending notification has gone to 5 minutes whwn im buying and is no longer 14 minutes. Checked all notification settings and no option to change it
Just an observation regarding items advertised, when an item is advertised for price from and then you checked it out and find that is an extra which my opinion is very misleading anybody else feel the same. John
Hi, I'm not so happy with being forced to use PayPal (dreadful company) and I refuse to use PP for anything to do with eBay. Seems I can not use my account funds or payment card to purchase postal labels.
Hi, eBay has removed an advert because they say it violates their hazardous gas policy (welding bottles, kept in a garage) It has now been greyed out but I can't edit it, remove it or delete it. I am totally stuck. I tried the chat bot but it didn't ...
Hi, I recently purchased an item and a couple of days later it says I collected it from my collection point .First I didn't nominate a collection point, second it was at a delivery office in England, I'm in Northern Ireland. Seller says its making it...
How do I opt out of this expensive SIMPLE DELIVERY to list cheap items or to relist them?
I’ve had to buy a postage for Evri off the site as eBay would not accept address and therefore is costing me money. How will eBay know I’ve sent it? How do I get the extra amount from my buyer. Thank you
Why is eBay uncontactable? What happened to Customer Support? The T's and C's are unreasonably long, pages of rubbish. Ebay employs lazy buggers who just add on more and more silly T's & C's and don't remove the older outdated ones. This explains why...
As a first time seller, I was charged £2.69 to send the parcel whereas the buyer was only charged £0.87. What did I do wrong? Thanks
We have received 3 return packages to our home address from an account. We checked them out on eBay and found they are using our personal home address. We have contacted eBay several times but nothing is being done. Can anyone help?
How do I go about selling adult toys from my account? Each time it says my account is restricted
JUST SOLD SOME TRAINERS ONLY FOR £2...AND POSTAGE PAID FOR BY BUYER...DOWNLOADED THE QR CODE AND POSTED ..SO FAR SO GOOD..NOW I HAVE BEEN CHARGED POSTAGE OUT OF MY EBAY ACCOUNT...AND I ASSUME THE BUYER WILL ALSO PAY POSTAGE. WHAT CAN I DO TO SORT IT ...
I need to get on the classic site via my mobile to download statements but can't seem to do it
2How to cancel a printed label and change the address reprint new label
Same as many loyal sellers, cannot send payment details or correct invoice.Just tells me, "Invoices cannot be sent for items where eBay manages all or part of the postage. These items are excluded from this invoice". So what do i do now eBay! Yet ano...
i've click on collection for a parcel (royal mail) but now need to cancel this as have printed the label and taken it to the PO myself. Don't want the postie having a wasted journey and bringing me the label. Any ideas how to cancel this collection. ...
I am perplexed by how eBay is calculating bids and BPF. i bid on and won an item, but the final total of my winning bid increased for no apparent reason ( no other bids came in) - OK it is only 34p but I am unsure why it happened so maybe someone can...
I have a buyer that as brought 3 of the same items from me in one go but the postage as stayed the same for 1 item.Because the weight as changed i will end up paying more than the items are worth How do I change postage once brought
I purchased an headshaver in January and it has stopped working when I try to get in contact the item page does not exist and the sellars other items page is different name
Guys,I posted 5 packages last Monday, 30th June. 48 hour tracked. The tracking hasn't changed since, just says "accepted at parcelshop". I won't receive payment for these until the 14th July. My question is, if I refund the buyers today, will I still...
I started a return but cancelled it as I had entered the wrong reason. Now when I click on RETURN it sates this return is closed. I need to start a fresh return but don't know how.Can anybody help and advise me on this subject
How do I set up postage for a 100 CM long item as it will only let me choose 60 CM maximum
How to set up “ returns accepted “
Can anyone help me wolith this please? I have several items on different lots for sale. A buyer has asked me to combine all the lots into a hob lot, as she wants to buy all of them. I will redo the listing so it contains all items. How do I calculate...
Can anyone tell me how to select Tracked 48 delivery when I am listing an item for sale on eBay? All I can see when selecting Royal Mail as the carrier is the Simple Delivery options.
I purchased a bag early this morning on buy it now and the seller has just got back to me saying she has sold it elsewhere, how do I get my money back? Surely this isn't allowed.
can I provide an earlier close date to a fixed price item from the original 30 days to say 7? regards Peter
I posted 3 orders to the same buyer in one package using a single EVri QR code of one of the items to generate shipping label. When I go to the Orders section now and check the other two items in the package that I sent and then click on "Postage" ab...
hi i am Maaz khan new to ebey. my account was suspended and i called ebey they reinstated by saying this to do identity verfication. but there is no massege or mail from ebey and no sign to show on seller dashbord for identity verification. how can i...
Hi everyone,Apologise for the long post, but I wasn't able to explain my problem with less words.With the help of Royal Mail, I’ve managed to get myself into a bit of a problem that I can’t resolve on my own.A buyer purchased two items from me under ...
Hi All, I bought a Dyson Hairdryer on here until this account 2 years ago. I recently sent it to Dyson for repair and its fake! As such, they have destroyed it. I have an official letter from them and i feel this should be refunded via ebay as its no...
X billionth post on the subject Ebay, tell me where the "save image as" and "print" options are on the context menu. I don't care what you want me to do, this is Simple Delivery, this makes things easier for me, and that is what I usually do. While y...
Can anyone help please? I received a Laura Ashley table lamp base from a seller today. The base was very badly damaged, in fact, it had completely disintegrated. In my opinion not enough packaging to base of the box. It is unusable. I have sent the s...
I'm drafting an item for sale and want to calculate the postage cost but the item is 65cm long so falls outside the 'medium parcel' option but I'm only offered the medium parcel option with a 61cm limit. I know Evri accept parcels up to 120cm, where ...
Hi I am not happy with the quality of this item at all, it’s poorly sewed, ripped every corner of it, I contacted the seller and seller blamed on postage but it’s not due to post, it’s very clear it’s due to the poor material and the way it’s sewed.
Hello,i go to evri, to send a ebay parcel but they refuse saying it has liquid.Can i change it to royal mail or any thing else so i send the item. Customer is waiting.that product is BMW carkit.
Has anyone else received this message today re an item I just sold using simple delivery.I’ve sold another item with simple delivery yesterday and no such message was received. “You are posting this order via Simple Delivery. This buyer has been advi...
I know there have been several threads about the current problems with the custom postage option and we have the same. From last week, for some items we are able to choose custom postage and for others (even though they are the same price, stamps und...
I have dispatched a few items all with 48 tracked postage, but there is no way to say it's dispatched in the drop down menu? Why has this changed today? I was using it yesterday 6th July? Any clues?Will it hold up the payments, even if you get feedba...
Item has been delivered but ebay shows it hasn't. Is it a trick to keep my funds longer?Why ebay is not updating deliveries?
Hello I’ve been restricted from selling no idea why and can’t find help to speak to any one ! Any help would be appreciated? kind regards
I added my current account details on 28 June and was told money for goods sold would be retained for 7 days unitl they verified my account. Yesterday (9 days later) ebay paid 1 penny into my account but are still holding over £500 for items I've sol...
Hello. I recently bought an item from someone for £40 and they failed to deliver it, then they said they don't have it and said I'm getting refunded to which they haven't. So they've basically stolen from me. Can eBay help me get my money back? Thank...
I posted an item to the buyer, but I had to add a little extra to the postage cost, so the tracking label eBay provided wasn’t used, I used Royal Mail tracking instead. The buyer has received the item, and left 100% positive feedback for me, but the ...
Hi , I need advice. I'm new to selling on eBay. A customer bought an item on my auction and paid for it. Asked me to send it to a different address. I agreed but later realized the pre paid postage has the customers address on it and if I changed it ...
Does anyone know how I get the buyers protection fee included on an invoice? I need this for a single item and for multiple items but can't see a way to do it. If I just send the invoice which is automatically generated it does not include the protec...
I sent a Nissan Micra door handle to the Republic of Ireland in June. Tracking says that the parcel was under investigation and eventually failed customs and was returned to the retailer. However nothing has been returned to me. I would like to now w...
I have received a glass item from a seller completely smashed in the packaging. I suspect the seller broke it whilst packing and sent like it hoping I would claim so they wouldn't lose any money. They keep telling me to file a claim, but I can not fo...
Hi, sold an item where the buyer complained it was damaged. We issued a partial refund for the repair just to avoid any ongoing issues. Buyer had the item repaired now wants to return item for a full refund of the item as the part does not fit their ...
I have a problem with this, I want to buy 4 upcv trim in different sizes, from the same seller, I don't want to buy them separately so as not to pay 4x shipping costs, how do I do it? I have them in the basket but I can't select four so as to pay onl...
i am trying to switch back to my eBay selling from the seller hub but its not working asking to reset my account that's doe`s not work any ideas ?
HiI made an offer and automatically after it was accepted the payment was made via paypal. I wasn't paying attention to this detail and I asked the seller how he wanted me to pay him and he said cash. I paid cash upon collection. Now I have contacted...
How can I make a complaint to eBay about simple delivery? It being forced onto us is awful. I have endless problems with simple delivery and it makes my life so much harder. I have been selling for years with over 1.1k items sold, why should I have t...
Hi, I can't find the 'save search' option that used to be at the top of the page when searching for items. I read it has moved to the blue bar that appears at the bottom when scrolling items, but it's not there either, that's just filter and search o...
Hi Sorry my first post, apologies if it's waffle!I noticed last week when doing a check on some older listings that most my listings have altered the postage charge.I sell little things mainly hand made pens and not that often so the 2nd class option...
I returned an item (a portable air conditioner) using my own prepaid Parcelforce label.The parcel has already been delivered to the seller – However, I haven’t received any refund or update from the seller. the return statue doesn't change.Could you ...
I am going absolutely stir crazy over this. I have Global Shipping Programme applied to my listings. A couple of weeks ago I sold two items using GSP, one to Denmark and one to Germany. Now I have a buyer in Australia for a similar item. It says I sh...
After getting authorisation from my bank it moves onto a page from Trustly telling me to close the page and return to eBay. But there’s no X or icon to close or any icon to close it. Help please.
I have a Ds3 citroen , it has a do not drive notice on it for dangerous airbagsCars from 2009 to 2016 c3 and ds 3 They are still for sale on ebay and are Dangerous
HiI left negative feedback for a buyer last week and have just noticed that they have changed it to positive feedback, surely this is against Ebay rules and regulations.I need to make Ebay aware that this has happend but I cannot find a number to cal...
Dear fellow top eBay sellers,I’ve been approached by a serious buyer interested in purchasing high-end luxury jewellery and watches totaling over £500,000.I want to offer the best possible prices while ensuring authenticity and a safe transaction. Ho...
Hi there, my new listing is not showing for general sale, although it appears on my "items for sale" page, can anyone help? E bay have proved impossible to get any assistance from.
HOW TO ADD A SELLER TO SAVED SELLER LIST
I was sent an offer from a seller but the link would not work and unable to contact the seller
Been member for 20yrs, I want to sell a tractor for £6000, but find it seem to haveva selling limit of just over £5000 ... does that mean I can't sell the tractor on Ebay??
Hello community. This may be an easy one but why are some of my listing titles in a maroon colour. Most are in black print. Is there any significance to the colour?
I’m a part-time eBay seller and recently started focusing more seriously on it. I’m really glad to have found this forum and to connect with the community. One challenge I’m facing is making consistent daily sales. I get interest and send offers/mess...
BOUGHT AN ITEM ON THE 8TH JUNE 2025 FROM ITALY WHICH HAS NOT BEEN POSTED, SO I TRIED TO CANCEL IT BUT THE SELLER REFUSED, AND NOW EBAY SAY I HAVE TO WAIT A TOTAL OF TWO MONTHS WHICH I HAVE SAID IS UNACCEPTABLE?!!
Hi, I am trying to buy a set of 2 x kitchen knives and have done so before in the past, however e-bay are wanting me to verify my age. When I go through the hoops and sign in etc it asks me to pay by CREDIT CARD. I have never had a credit card and on...
Ebay buyer protection guarantee has put exclusions for digital items . Meaning a bad actor seller can list a digital product for collection and sell comfortably on the platform as the process is that once an order is placed, buyer gets a collection c...
My reel for holding cotton has snapped any ideas what i can do please
Hi a buyer who purchased an item wanted to return the item after having it for 7 days saying it is damaged. Photos provided showing damage that wasn’t on the item when sent out. Therefore item could only have been damaged in transit, unless buyer cau...
I closed my account two weeks ago but I keep getting emails to pay an outstanding charge how do I do
Hi, im trying to refund a buyer but im only able to do the cost of the item - not the actual post and packaging itself. How can i do so?
I am new to this. My first five sales on here were all purchased by one buyer. He wants them combined on one invoice but it tells me when I try 'Invoices cannot be sent for items when e-bay manages all or part of the postage etc etc'. Can someone tel...
Hi alltrying to get a straight answer from eBay like herding cats I have recently purchased two Manchester United shirts 24 /25 season and 25/26, both arrived but were slim fit and do not fit, one refused return, the other tried to get me to sort out...
How do I verify my age if I don’t posses a crefit card? I have a debit card but ebay wont accept this.
can someone please point me in the right direction to sort this problem. I need these invoices to put in my files for accountancy purposes. Before anyone asks, yes I pay the subsidy for a business account. please advise?
Package was damaged in the post by Evri, and they say it`s undeliverable, but because it was sold via Ebay I have to claim recompence through Ebay. How can I do this, I cannot seem to find the right automated box to ask.
Who at eBay cares when they are the cause of the issue?We use fully tracked with photo evidence on all our shipping. Every order placed before 3pm is shipped same day. All tracking data is uploaded as soon as the postage is applied.eBay are now sendi...
My buyer has paid for postage and on getting the prepaid label I saw they lived close to me. How to i change the purchase from postage (and refund their money) to collection (getting the code etc)
I have an item that is longer than Evri length limit. The maximum I can charge customer via Simple Delivery is £8.00 The only way I can ship the item is via Parcelforce which is £10.00 so I’m losing £2.00 on top of that I have packaging materials and...
How do i get intouch with a live person to report a possible scam
Please help. I think i have been scammed. First i mistakingly ordered a PS5 pro instead of PS5 slim. I tried cancelling the order but the seller decline it that he is afraid of scammers. So I accepted my faith and decided to take it. He said he had s...
Yesterday and the day before I could enter my own courier service and the price I want to charge. Today, it seems I can only use the simple delivery which is not what I want. Has someting changed or how do I avoid using the simple delivery and use a ...
Hi, I've seen similar threads on eBay in the UK and US forums but they're either variations of my situation or are pre-the new system so I wanted to check for advice. I sold an item and the buyer paid straight away due to the "immediate payment" sett...
cant even send invoices now if ebay uses their postage which is funny because ebay controls all postage , this site has gone right down hill its useless now think its time to move to amazon as these who run this are as thick as mince
Hi there, I have a valuable package to post to a buyer and wondering if I can hand deliver it to the eBay hub in the UK (to be authenticated and then sent on to the buyer) rather than posting it to minimise risk of potential damage/loss of item? Many...
EBay sent me a qr code to send item back via post office I can not physically carry item to post office as it’s a generator what options have I got thanks
One buyer purchased 3 items from me and wanted combined postage. I went through the help to try and do this but my account only allows simple delivery and there was no option for combining. Therefore with agreement from the buyer I included an extra ...
Can I sell these on eBay as I purchased them off ebay
Hi! I sold a ceramic item to a customer. The customer received the item and wished to return it as a misleading word in my listing made her think it was something else. No problem , she could return it - no questions asked! On the picture she used on...
EBay has informed me that a vtoman portable power station that I purchased is dangerous and should not be used. After three messages from me the seller has ignored me
I’ve ordered a Stanley bottle on the 30th of June however it’s still not arrived the due to arrive date has past and the seller isn’t replying.
Thought I had item delivered but no vacuum like stated in the advertisement only a couple of air tips I didn't spend over £400 for a couple of air tips and a bag so where is my vacuum like stated in the ad as if I'm not getting the vacuum I expect fu...
The buyer messaged me to say they weren't happy with an item. They said the colour wasn't the same as in the photo. I advised them in a message to open a return formally as I had no way of doing that from my side. They haven't replied since. How long...
Hi I can see my parcel has been sent back to eBay because of a failed delivery. Is this normal? Usually they resend next working day also what will happen next? thank you
I have an account with ebay - a private seller. Somewhere is there a simple statement of what to do to get a listing on sales. Its nothing like as straightforward as it used to be where you selected a category, entered a title, then your description,...
I sold an item Through ebay.the buyer Never bother to Reply Me .he Just Returned the Parcel Through Ebay Return policy But I didn’t received the item back and . Delivery office says That parcel is Delivered to other Address that was provided to us By...
I spent over an hour this morning trying to get a label to send a parcel. Ebay did not take into consideration that the Isle of Wight does not have an Evri outlet. They pulled out a year or two ago after many problems.Having sold an article, Ebay giv...
Not that Ebay will care but how are Chinese sellers allowed to advertise a UK address when there is NO stock in the UK? All tracking numbers are international and quoting 2 to 3 days delivery. No comms and dont really care? I am not talking small che...
Hi i recieved an item which was not as described or listed he listed the ipad as 128 gb but it came out 32 gb now i wish to return it i got a return label if i go to the royal mail will i have to pay for the delivery postage for return ? or the retur...
I have not looked at my e bay acc for a while.Where do l find my unsold items list? And whether they've been resisted?
EBay's Duty of Care As I am not the only person that has repeatedly had problems with deliveries from ups. Look on the Facebook comments and Yell etc.I hold eBay responsible for not implementing their duty of care which would be to ban sellers using ...
What is the postage for a large parcel under 4kgs for a private seller.
Hello,I wanted to buy some old woodcarving chisels to restore them but ebay asks me to confirm my age with a credit card of all things. I do not own a credit card and I do not see an alternative option to verify my age. Is there really no way to do t...
Purchased a “refurbished” laptop in September last year - ad for the item clearly states 1 year warranty and now seller is saying basically get stuffed as the laptop has failed! How do I go about getting them to honour that clearly stated warranty wh...
I won an auction about a week ago and paid by credit card lodged with ebay. I chased up the order a couple of days ago. Today I received a message saying that they cannot sell to me at that price £52 approx that they need £60 so will have to cancel t...
Hello,I have already dispatched three orders using Royal Mail, outside of eBay’s Evri shipping label.However, the system still expects me to use a prepaid Evri label, and I am unable to mark the orders as dispatched manually.Here are the order number...
A seller is asking me for a code to release the money i have paid for an item. I have never been asked. For a code before and the money has gone off my account. Can anyone advise please.
I think evertbody who is affected by this ridiculous simple delivery system should repeatedley complain to ebay, sellers should have the right to send parcels as they wish to, I personally wouldn't trust evri to deliver parcels to their own address n...
