In the last 12 months I have had 53 positive feedbacks (I have sold more but not everyone leaves feedback)I have had one negative due to the fact he had to pay duty on it ( a £20 item so not much) and now my rating has gone down to 97.9% I think this...
I bought these on eBay as 10mm x 3mm received them knew they was the wrong size immediately, as i bought them to replace and old set I had which were 10x3mm. So I measured them and sure enough they were 10x1.5mm way to thin to be the same as the 3mm ...
Hi, I just sold an item to buyer he gave negative feedback before delivery but I delivered item and buyer kept It I requested buyer to remove feedback but he is not removing but I done my work with honesty now what to do??
Hello everyone, I just had a very interesting experience with a seller on this app. I bought two iPads from this seller, which were listed with the description "Minor Fault". However, when I received both of them, I discovered that they had more issu...
Iv advertised an item in a fair and honest way and really fairly priced. The buyer has posted some derogatory comments which I am not happy about. Ive asked her to return the item. No money has been exchanged to my knowledge. The buyer has not respon...
My feedback has disappeared from my profile page today using my mobile app. I tried clearing cache, reinstalling app but it's just gone!
My feedback has disappeared today. Can anyone explain why this may have happened please?
All feedback has disappeared when using my mobile- either on the app or even by using the browser to get to the website. But feedback is available if I use my computer. I've done all the things suggested when I googled the problem. I have cleared the...
We are looking to sell a replica / cosplay metal sword and eBay have come back and said it’s a prohibited item (knives / blades) . It’s the vampire day blade, but is not a real sword…more for display or cosplayers?
Hi there, may you book me for a phone call to speak to an agen tPlease?
I have received contact from eBay regarding leaving feedback for a purchase. Unfortunately, between buying an item and receiving it, the seller has ceased operating. I did try to leave feedback as soon as I received it which is my usual practice. The...
Hi all, struggling here, an item went missing in the post. Item was posted either the same day as payment or the day after via simple delivery. the buyer did not receive it and was refunded under ebay protection. the buyer then left bad feedback beca...
Hello How did a pair of boots that I did NOT BUY get in my "FEEDBACK" section with items I did buy? Did someone use my card number, or did they have the same name as me, or the same account number? so very confusing??? Thanks for your help in solving...
Hi all, I’m looking for advice on what to do as a buyer.I won an auction / had my bid accepted for a phone, but the seller cancelled the order without any warning or explanation. I messaged the seller politely to ask why, but they haven’t replied.Cou...
I'm 43, I have had an ebay account for probably 20 years. I have bought and sold many item on this platform. I have a passport, a driving licence, ... Problem started when i tried to buy some razor blade and was ask to enter my credit card details (i...
Has anyone else had dealings with ******. Faulty battery tried to contact them but link wouldn’t work, so I left negative feedback which they didn’t like and contacted me, which was the aim ultimately, they said a new battery would be sent if I follo...
How can remove Negative feedback over 90 days the order cancelled and fully refunded
Can anyone help try to remove some feedback I've tried but nothing has worked.
I would like to suggest an alternative to the current feedback system. We are leaving feedback for the seller in essence, so can we leave it per transaction rather than per item. When buying multiples from one seller it is very time consuming and unn...
I got a new laptop and after I opened my ebay all the prices of articles are in US dollars instead of sterling. how can Ichange this
Hello all I've got a problem which i cannot seem to resolve even though I've done nothing wrong! I sold a sealed trading card booster box and the buyer requested a return on the item and immediately left bad feedback saying that the item was resealed...
My account has been restricted due to overdue dispatch. The item has been sent and received by the buyer but there are no tracking number to it. How do i clear the overdue dispatch?
One guy sells me a fake rimowa bag. He admits it’s a fake and relists it immediately. he then requests feedback changes which I refuse. He reports me and gets to keep his 100% positive feedback. this is a PSA. No way for me to appeal. I mean the sell...
I bought a mobility scooter and had to return it, they sent another and I had to return that also they were both faulty. I had a refund and when I went to leave feedback there was no option. Why is that, does anyone know please,
I bought an item with a misleading specification which turned out to be very inaccurate. After posting feedback to warn other members I'm getting persistent Ebay messages from the seller to change feedback. This is becoming very stressful and intrusi...
I bought a vr headset not to long ago it’s now just had a pop up it’s been deactivated because it’s stolen how to i contact ebay to let them know please help!!
i have recieved bad feedback for an item i sold...buyer has also posted a photo showing the item as damaged.when i bubble wrapped the item it was clearly not damaged...as per photos i posted on the selling page. t
I would like to share my experience and express how happy and grateful I am with the support I received from eBay regarding a recent negative feedback case. I have been selling on eBay for many years, always acting honestly and professionally. Recent...
been a seller on here for 20 years and im seriously struggling with ebay the past 12 months as a company and the customers on ebay, from continously screwing me over and bleeding me dry with fees/charges and paying me a week later with ridiculous exc...
How do I update negative reviews
I am posting this to see what other people think of private sellers who are clearly business sellers, what is annoying me the most about this is they are clearly under cutting prices on business sellers and are clearly make profit from each sale as I...
Hi, I have a dpd local account and want to send international orders via dpd. Unfortunately the shipping options doesn’t have dpd there. Anyone know what I’m missing?i made the stupid action of asking the automated bot and all it kept telling me to d...
Why did Ebay remove a negative feedback that I left for a seller, because an Item arrived damaged WITH parts missing also, so it wasn't just down to courier?
Hi I purchased an item 23 March. From an international seller listed as a business. I requested a cancellation on the 29th March. I had contacted the seller explaining I wished to cancel the order so that I could re-order and add extra items to benef...
Nusipirkau dviračio padangą, pardavėjas atsiuntė netinkamo dydžio. Padanga man netinka, pardavėjas į mane ne dėmesio.
My desktop homepage is full of these AI generated, strange, random "live" adverts. Its obnoxious and in the way, how can I turn off anything related to this "live" thing?
This is feed back i received ?? and ebay wont remove ??????????? Love the shoe was in good condition, but unfortunately was too tight even though am a size 38, but am thinking it because in summer feet expandNext Signature make Patent Black NEW Ladie...
Before Christmas placed an order inputting 2 discount codes and showing breakdown and total in checkout. Clicks pay and automatically goes to paypal with no total shown and pays.I then check paypal to see seller fraudulently charged more so immediate...
When I try listing an item for sale I get a message on a red background saying my listing and comunication are being restricted because I haven't provided personal information to confirm my identity. But I have provided this information. I've checked...
I've just noticed some false negative feedback from more than 3 months ago. Is it possible to get it removed?
Is there a change in Ebay's counterfeit/fake item policy? They used to support buyers who were duped by sellers of fake items and remove offending sellers from Ebay, but now they seem just to allow any seller to sell anything. Is the site just too bi...
Hi all.I've been searching for specigfic parts for my car. I came across a seller , Autospares.EU. Their page showed an exploded view of the parts assembly that includes the part I wanted and also some others I would like to price and possibly get, j...
Anyone else waiting weeks for Ebay to leave automated feedback on their sold items where delivery has been on time and buyer hasn't bothered.
I dont charge buyers any extra for postage just what the suggested price is for the courier used. What is my recent buyer feedback all about? They must have marked me down for it as the ratings fell slightly. Am dumbfounded sometimes ☺️
Purchased item from seller and eBay have place policy violation on my order the same day as I ordered 21 march and now I cannot get my refund after contacting seller .. no answer… reported seller…no update …contacted eBay customer service who are de...
How can I remove negative feed back from my positive feedback
I was selling some brand new boxed sandals on ’buy it now’ format. An interested buyer messaged me and asked me a question and there was a ‘send offer’ button. I replied to the question but didn’t press the send offer button. She then asked another q...
Hi There’s a few sellers listing this colour changing foundation as Prime Prometics. It is not. It arrives as a product from China under the name of Zephoco which has terrible reviews. I thought you should know. See what you can do about this – rip o...
I maintained 100% positive feedback since 2008 - (over 15 years). In Nov-2025 I received my first negative feedback based on untrue claims. I immediately requested a feedback revision within the 30-day window, but this didn't help. Unfortunately, I d...
is negative feedback directly impact the account health ?
Hi, My feedback number is going up but I cannot see who gave me feedback nor what they posted. It was OK but for some reason I can no longer see feedback. Thanks for any help
I bought a guitar, when it arrived the neck had been snapped and re glued, the selection switch was not working, the shoulder have been two pickups on it there is only one, the back plate was badly scratched, I’ve been trying to return it, and asked ...
I find of late that ebay is making it difficult for customers such as myself to return an item. Ever since they illegally obtained my friends number which they called him back on, they have acted like they do not have of by constantly asking for agen...
A buyer left feedback saying the item I sent was not a book when it was! I have photos to prove it. Ebay refuse to remove feedback and buyer is not replying to messages. Its ruined my 100% positive feedback and is a lie. So annoying. Why do people do...
Had a buyer buy 2 items of clothing from me one piece in feb and one in march ,they haven't left feedback on the first item but the second item they left positive feedback but said dress was too small ,they haven't asked for a refund as such but when...
I cannot leave seller feedback for an item (a branded tool kit) that I purchased - ebay is instead trying to force me to leave a Product Review. It has been raised in the past why this is a stupid idea so I won't repeat. But looks like they're trying...
How do I edit a review to add more to it?
I have had a couple of buyers recently claim NAD and returned. Discussions with the buyers has highlighted that they have ordered the wrong item and not read the description properly. In one case, the buyer attached a photo to the NAD claim that lite...
My seller score was 418. A buyer wanted to extort money from me for a minor cosmetic issue. I refused so he predictably left negative feedback. Weirdly, however, my score dropped to 416. Then someone else left positive feedback (accompanied by a comm...
How do I appeal unfair feedback?
I wonder whether eBay leaves automated feedbacks for private sellers, as have not received one for 2 transactions, despite no issues, more than 2 weeks passed and tracked delivery. Does anybody know?
A seller has loads of classic cars for sale, all with only one picture and the same message, so look svery much like a scam. So what happened to the 'Report' option that used to be displayed in the ads?
I've used eBay for 15 years both as a seller and buyer. The default courier (Evri) has made me consider whether I should continue. Delivery on Feb 3. 202. Left note on my door saying I was in please knock. No knock but my dogs heard something so I we...
I left negative feedback somehow on the wrong item - which I haven’t received. How can I change the feedback
I have recently sold an item for approx £256 where the buyer selected Royalmail Tracked 48 with Age Verification at a cost of £9.93, however during the process for selecting and paying for the postage label, the only option available to select was UP...
I'm not suggesting anything is untoward about this, just curious. I'm looking a classified ad for a car. It gives the seller 100% feedback, 50 items sold, six hundred and something in brackets after the seller id but when you go to check feedback it ...
Hi why can i not see my last two feedbacks I have had for this month of February. My last feedback i can see was 9th of Jan 2026.
I've sold a few items recently but one of my buyers there is no option to leave feedback. The leave feedback just isn't in the list. He's rec'd the item and is happy and left me feedback but no option at all to leave him any. I sold other items the s...
A buyer paid for simple delivery but decided to collect instead. How do I remove the message to dispatch the item. Will I get a bad feedback for not sending item even though it has been collected. I have been paid and buyer has given positive feedbac...
After using the eBay simple delivery and Global delivery services, I am forced to use by eBay, I started to receive negative comments about "delivery fees not reasonable" and "slow delivery", and it is getting worse day by day. How can I get it aroun...
I left some poor seller feedback due to receiving fake cards. The seller has marked it as threatening and against terms of service and it's been removed. The seller looks to be selling fakes on purpose. Lots of fake positive feedback and already a fe...
Hi all,Just after advice of what to do about damaged parcels and items.I've now had at least six purchases in the last month where Evrii have crushed items/orders. I collect Funko Pop! figures and a large part of their value is how tidy the display b...
Hello All.This must be annoying for any seller, more so a private seller. I listed an item for the auction for 7 days. I had 3 bidders. The winner has made their bid even higher on top of their own bid hoping to win. They did win and 1 hour later the...
My feedback profile doesn’t show the automated positive feedback reviews from buyers. It just gives me the number total, but doesn’t actually show the positive review. I received them for a short time, and then they stopped? Anyone know why or what I...
I'm very confused how ebay works, I believed my message about buying was correct and in order, next I am messaged that it was deleted as it was in the wrong place. EBay can't have it all ways. They should make everything clear and precise. I just don...
AND seller has in mean time between ordering and receipt been removed by eBay for 'not adhering to policy' (suspect due of other feedback for same reason as mine) .... AND without having to report each individual item as individual reports?In my case...
I have just received neutral feedback from a buyer who claims they ordered pencils with the name 'Isabella' and were sent 'Isabelle'. It is clear on the order details that they actually ordered 'Isabelle' and I have sent exactly what they ordered. My...
Hi All Just getting general thoughts/feedback here or even if i am in the wrong Recently purchased a Viking Shield, described as "engraved", from what i hoped would be a reputable seller - their store looks legit, and the image of the product looked ...
I had a poor experience with a seller (retail, not individual). In short ‘bought’ a phone tracking was issued - shows the phone was never despatched. No comms from seller. Left negative feedback. My feedback was removed by eBay under their threats an...
Why are EBAY NOT NOT NOT pro-active on getting Customer FEEDBACK responses. I get badgered with messages from Ebay if I don't add a FEEDBACK after a SALE ...is the same true of BUYERS ??? do Ebay badger them as much ? I'm probably 75 points down on m...
I received an item not as described (sold as sterile, turned up lose, wrapped in bubble wrap!) I notified the seller, who then tried to lecture me on the difference between sterile and medically sterile, which it could be classed as neither. They the...
Hi everyone, I am aware that the titles of feedback you get as a buyer aren't shown. However, I thought it was always shows for feedback you received as a seller? For example I can only see this feedback I received as a seller when logged into my acc...
I have noticed a significant increase of lazy thickers from Customer Service staff since the introduction of AI. They have been extremely slow when it comes to simple questions to the point where i have to constantly come off the live. It is absolute...
What are experienced business sellers thoughts on blocked bidders creating a new user ID and coming back to make purchases?I have spoken to eBay today and they say I should still send the item but this could be a vendetta for the buyer to break the i...
HiI’m a private seller and I’m happy for everyone to see my feedback but I don’t want the details of what I’ve sold and the price to show up in the feedback. Is there a way of fixing this?thanks
Sold a coat which I thought was men’s. No label either way in it and a neutral colour. When packing it on Saturday pm realised the cut may be female. I’ve messaged buyer to ask if they still want it and apologise. I didn’t think about it. Listed as m...
hi there, i only have collection as an option no posting, how do i address this?
After 20 years of selling with 100% positive feedback over hundreds of purchases I've had my account seemingly permanently closed. EBay won't give an explanation and if I call the agents won't discuss. There are credit funds in the account I can't no...
My bad feedback for a seller is not showing on their profile
I left factual and accurate negative feedback for a seller, the parcel never even left Evri, because of very poor packaging. It took 2 weeks to locate parcel because of bad packaging. And then because the packaging was so poor Evri returned the parce...
I've just been sent a cheap illegal knock-off of a Makita jigsaw.It's with £20 at best.How do I get my money back? Because it's a knock-off, legally I can't return it. If I don't return it, I won't get my money back!They've used the Makita name and p...
So what has happened to the feedback option after a buyer has left a positive feedback now when a buyer leaves positive feedback feedback sellers can’t add feedback?? Why is this I always leave feedback after a buyer leaves positive feedback and I kn...
I ordered a mouse trap but when it arrived it was useless so I asked for a refund. The seller ignored this so in the end eBay stepped in and refunded me. I left negative feedback about the seller stating what had happened. But since then I have had 2...
hi i sell lots of small items under £20 in value and free post so i want to remove the option for the new simple delivery as the cheapest postal cost on there is more than the cost for mr to send them large letterI have searched everywhere and cant f...
Can anyone tell me why my feedback score is decreasing over time when I have received no received no recent feedback.
Hello I'm finding it hard to find help for eBay im having a dispute with a seller ( Creality ) about there "Flag ship" K2 Plus 3d printer. they want me to diy repair it.but having already explain to them I'm not capable to do the repair with my disab...
I want to change feedback I have already left
If I click on issue a full refund. The refund only shows the amount I got for the item and not the postage cost. Will eBay refund the postage? I've not used a postage label. I'm just wondering why it doesn't show a full refund including postage and f...
I sent a cheap game worth £7 using a Royal Mail stamp, so far I have had great success clearing old items. Someone claimed they have not received the item so I refunded them. A week later they sent me good feedback saying thanks for the item, just as...
I want to amend the my feedback to the supplier, I was very much upset and wrote something unusualhow can I amend or update the review ?
I have a 20 year old account in eBay, then I decided to enter and sell one old thing that I have in home, all was ok till I was not able to receive the payment. My payments are on hold, and you not allow me to retire the payments giving me an alterna...
Hi i bought this card and need a 2nd opinion ive been told lots of times this card is fake pikemon never brought a holo eevee out it was non holo ive tryed sorting it with the seller and I ain't getting anywhere please could u give me more info pleas...
I have not left feedback yet for my purchase but my order is marked 'feedback left'
Ebay sales for me have dropped off a cliff, easily 70% down on 2/3 years ago. I was aware that ebay will notify HMRC once certain levels are achieved if that is the right word. So today I get a message of what will be sent to HMRC, not too worried ab...
All I wanted was to purchase a new pair of scissors on eBay, simple enough or so you would think but NO !!! Found what would be the perfect pair of scissors that would fit the bill, put them in the basket and went to the checkout to purchase them... ...
Don't know if anyone else has this issue but I've noticed, although I have had over 1000 positive feedback scores from Sellers I have bought from (I don't sell on eBay) my feedback score has remained the same for over several months. Why is it not up...
the seller rang me today threatening me to take down my feedback as i had gave him a negative feedback as i had at to wait nearly a month for my item to come he say hes going to take me to court and thathe will ring me back if i dont do this tryed re...
Why can’t I leave negative feedback back , page won’t proceed so now I can’t leave the feedback they deserve .
Hi, I bought a pickup item and thought she could ship it to me, the price was good. After I paid, she told me she couldn't ship the package to me, claiming she didn't know how. We agreed to cancel the order, but more than 4 days have passed, and she ...
After selling and buyer for 23 years I recently was called dishonest by a buyer as I had to cancel and refund an item as I could not find it.The buyer had recently tried to get a reduction by sending me a private message,also a rude message about whe...
Hi,The advice tells me to click on my sold item for postage labels. But there is no tab for this that I can see.?
Hi I have noticed other eBay profiles hide what item they have sold or brought on the feedback page.I understand feedback needs to be visible to sell but how do you hide item won or sold ?
