10-04-2025 4:11 PM
11-04-2025 5:57 AM
Sorry for the delay in answering, I've just seen this question is unanswered.
Is the code not with the order details?
If not contact eBay Customer Services they can perhaps give you this number or direct you to where to find it.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
11-04-2025 6:00 AM
11-04-2025 7:05 AM
Do wait till 8 a.m. if you contact them now, you'll get an automated chat bot. At 8 a.m. hopefully Dublin will answer.
If they are helpful with an answer , please come back and tell us the result, it can help us to help others with the same issue, thank you.