Fraudulent purchase

[ipmuh69]

Hi,

I have had a fraudulent purchase made using my eBay account and Visa card. 

Item details: 18,500 Points - EA Sports FC 25 - Xbox One / Xbox X|S 

Item no: **

Seller: **

Order No.12-12930-70060

This item was bought from you, could you please help? Records show that this Item was collected not sure where from?

please help you can.

Many thanks,

[fargvs]

The sale of games/game codes etc. is not allowed in ebay.co.uk and you have no redress option.  See > 

 https://www.ebay.co.uk/help/policies/prohibited-restricted-items/digitally-delivered-goods-policy?id...

If your account has been compromised/hacked, report here >

https://www.ebay.co.uk/help/account/protecting-account/securing-account?id=4196&st=2&pos=1&query=Sec...

[61stephenuk]

Use the hacked account link provided by fargvs to secure your account and also report to your bank unauthorised use of your card