How to get ACTUAL support?!

[zene12]

I have recently listed an item. It now has a bid on it in its 2nd day. I've had a question which I've answered by adding detail in the description of the auction, but I'd also like to add additional photos to support my amendment.

I keep getting a 'too many pictures' error even though there are only 16/24 after the 3 news ones I added. I've tried adding 1 at a time, same issue.

Any suggestions? OR help on how I log a fault/bug? I've tried the normal help + the chat bot and now here...

[tressygirl]

It's not a bug.  Once you receive a bid you cannot add any more photos to the listing. You can add a note but no amendment.

This is because current bidders would be very unlikely to come back and re read a description,  or look at photos again and there could be a major change that they would be unaware of.

@zene12