While packing the order the buyer ordered another similar item so I packed them together and, not knowing what the postage would be, took them to the Post Office and paid the postage. I have tried to cancel the original label but just get the message that the label cannot be cancelled. I tried contacting Ebay twice but just get the message that it can be cancelled anytime within 14 days, this is the second day but every time I try to cancel I still get message that the label cannot be cancelled. The same buyer has ordered another item so I tried to download the label which I have not used but cannot download it so I am paying for postage I have not used. With this new system that Ebay have introduced where you have to pay for shipping through them it looks like they have you over a barrel and there is nothing you can do. It was far better when sellers could select their own couriers, also cheaper when dealing direct with Royal Mail.
