Not sure what has or is happening there, I presume this is a simple delivery generated label, to clarify?
CS may be worth calling on this https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid this link will enable a call back, would suggest though wait to 8am ish tomorrow morning you have a better chance of reaching Dublin.
In reply to your last remark if I may offer a rhetorical reply, the new system is far from making it easier, its more like not so simple delivery at the moment!