Your February 2024 Seller Update
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Sorry am eBay customer for long time ago ... since 3 weeks ago that am trying to purchase the goods that i won but the systems doesn't allow my payments but until I can pay the goods please May I pay my goods. Please
As a guest, I cancelled an order within 50 minutes of making it, having realised that I the specifications weren't right. I got an email saying "you want to cancel." I reiterate, I cancelled the order within an hour. 4 days later I got an email from ...
Order date: 05 Apr, 2024 Order total: £35.99 Order number: 05-11410-41398The listing for this item was follows"Apple AirPods Pro 2nd Generation Genuine - New (Sealed)"The item is clearly fake and I have spotted the following problems..1/ The case res...
Garmin Forerunner 30 GPS Running WatchDate sold 15 Apr 2024Date buyer paid 15 Apr 2024Delivery Date 19 Apr 2024Request amount £25.00On hold amount £25.00Held from payouts until the request is complete. I will start this by saying I just posted anothe...
I purchased a New phone on September 2023..The phone arrived with the wrong battery..I have been in contact with the person who I purchased the phone from..They said there was the correct battery in the post..Im still waiting on the correct battery.....
I listed 3 drones named drone job lot. I clearly stated it was £15 each/ the actual job lot £45. A buyer didn't not understand this and bought thinking he's getting 3 good drones and free shipping for only £15. Then he wants a return even though I d...
The J201 is a vintage (no longer in production) JFET transistor for which there is no modern equivalent and which is particularly sought after by builders of guitar pedals. There are hundreds of listings from China for J201s at really cheap prices bu...
Hello, I purchased a 9ct gold bracelet through ebay authentication service and everything goes smoothly. A month later I sell the same bracelet through ebay authenticity guarantee and the authentication team fail the inspection on the bracelet not ha...
I have just gone to my list of favourte sellers and there is a little red circle with an exclamation mark in the middle next to each one. No idea why? Has anyone else seen this?
Also for a Current Purchased item.. could you provide detailsASAPhow to change P&p chargeA genuine mistake was made..!£12.94Usual charge £2.94+ or more. How can this be changed.? Other than doing a partial refund.? Please reply ASAP. Thank You
Just listed a vehicle this morning classified ad with best offer some guy has accepted my counter offer then immediately messaged to request cancellation iv just noticed iv been charged £19.99 again to relist the advert is there anyway way to get the...
I want to sell sex toys what do i need to do, iam individual seller
I am not able to bid on any items there is a blue line around item. I can buy on buy it now items
Is there something up with ebay's IT today? I've cleared the cookies from my browser. Rebooted, and I still can't bid on a couple of items. When I press to increase a bid, the bidding section then has a blue line around. When I press on bid, it doesn...
Hi. An item i'm currently selling with a buy it now option seems to have glitched. The buyer has bought the item, but the listing is still live. The help section is confirming the item has been purchased. When I try and revise the listing, buy it now...
Hi all,I'm trying to connect my nectar card, but for some reason it says my account is not in the UK.i'm trying to connect my nectar card, but for some reason it says my account is not in the UK. It is in the UK I am able to sell items and link my ba...
So I've been using royal mail for sending my parcels, been using a mix of 2nd class and 48 hour tracked. Today on a delivery I've had 'certificate of postage' needed to be printed as well as the label, I've never had this needed to be printed before ...
I have used my account for a long time now and today received email it's on hold but there's nothing wrong. Ebay says i have to add fee payment method but they take all fees before they release anything to me.... Im not understanding why I'm being fo...
I Recently sold a item an eBay. brought the posted label went to the post office. post office would not except the label because it was wrong. posted it anyway frist class. but no tracking number I have contact the buyer to explain the issue and ask ...
I bought 2 items but only 1 arrived,the tracking info was incorrect and claimed both had arrived.the seller didn't believe me and neither did eBay so l appealed and eBay decided to believe me and I was emailed to say that I'd had a refund processed w...
I sold an item on ebay, the seller paid then asked for a refund. I went to add my bank details, I then got logged out & can't remember login details for that account so can't complete refund. It doesn't recognise any of my emails. I have the sellers ...
I bought my wife a Galaxy S22pro in August, she has been having issues whereas the fone doesn't fully charge, and stops around 80-85%, and also on occasions has frozen, it has a 12 month warranty. I paid almost £400 for this and when trying to contac...
Does anyone know where I can find eBays correspondence address?My Company has gone insolvent and the liquidators need me to list all the creditors of which eBay is one.
Hi All, I bought a Xiaomi Pad 6 in Dec 6th 2023.It took 3 weeks to come. From day one the screen started to flicker, going black, then started to shut down. This occurred more and more. Contacted the seller on January 7th with another problem.I been ...
I sold a motorcycle helmet for £152 + postage. I used eBay to buy the postage and sent it off to the buyer using Yodel.The tracking showed as delivered and I thought nothing more of it...until the buyer put in a claim for the helmet not being receive...
HelloI accendly purchased a postage label for an item i sold on ebay today, and i stuck it on the parcel and sent my son to the post office and the post master noticed that the postage was for a small letter and not a small parcel, the value of the p...
Does anyone know why all of sudden royal mail has added a proof of postage bit underneath the postage label and is this a permanent thing now? most annoying as cant print off now on label printer as have to print off on paper printer and cut out the ...
Hello, I need someone help. My buyer got shoes yesterday. Today she's texting me it's damaged but it wasn't when I sent it. She sent me some photos which was not looking good as I sent it. Now he's asking me refund but I didn't send that shoes like t...
Hi all this week i have sold a couple items on ebay. They are all on hold until 8th of may it is currently 25th april. Normally my payputs get relesed one the item is delivered but im not sure whats going on anyone know what the problem might be?
I sent an item to a buyer and when they received it they claimed to have received a different item..They threatened me to send them £40 or else they will leave a damaging negative feedback.i refused and told them to return the original item i sent an...
I recently bought a piece of furniture and paid the delivery costs the seller quoted in the post. They've now come back and said that the delivery costs will be a lot more. They haven't yet asked for more money but equally seem to be happy to delay u...
KEF Coda 9.2 Floor standing speakers£75.00 Item subtotalSold on: 9 JanYou marked as paid a) I listed the above item for sale in the UK, stating collection only late 2023 b) Some guy from Poland buys the item. c) I contact him and he informs me he mad...
I cant find my listing by searching even if i logout but it says its active!
Had a message of eBay saying I bought a emission cheat device telling me not to install and have removed the listing what do I do?
Had few items I have sold that's buyers having pay extra postage on second class postage I used the pre paid eBay labels and I always check the weight is under what it needs to be what should I do stop this happening
I've sold something and noticed that the buyer lives very close to me. Is it possible to change the settings to pick up only at this stage?
I sold a tv(including a cable and a remote) and sent it to the buyer. However, when he received it, he texted me that the remote is missing, even though I am certain that I put it inside the box. He gave me three options, which is me buying a remote ...
Just purchased sleeveless tank top, the seller does not accept returns, the tank top is described as XXL, upon receipt it would appear the jumper has previously been washed on a hot wash and has consequently shrunk!!making it more of a medium rather ...
I've bought loads of things on eBay before but I have received a message asking for a mobile number or email address for the tracking service. I've never been asked this before and the request came to my email. Should I be concerned?
I bought a used pair of size 9 Vans from a private seller however upon delivery they turned out to be size 9.5 and did not fit me. I contacted the seller explaining this and they said they were happy do a refund but did not know how to go about it. I...
A buyer bought and paid for an item but requested a faster postage after, how can I create an invoice for the extra postage please?
Buyer has difficulty receiving goods at work with Evri and has asked me to send pcl to her home address. I can't find out how to change the postal address
My listings page has suddenly changed from dollars to pounds in the pricing section and American weights to Decimal weights in the mailing section. How do I change them back to their original settings??
I've been charged 40p for international postage when my item is going to Staffordshire. (see attached) I can see that the buyer is registered in Australia, but his postal address is England. Ebay have stated that the charge is because the item is bei...
Hi How can I actually speak to a human being at eBay to report what I beleive is a scam seller, I have paid over £200 to this seller for 2 items. eBay do not make it easy to speak to them when you have a problem.
Hi - I was hacked on 3rd March in multi-users section the hacker managed to list 30 cameras which were sold at high prices and consequently I have been sent a bill from Ebay for £2,7000 for selling fees. I have been calling Ebay practically every day...
Hello, I have tried to contact a seller selling a gpu and eBay just removes my message and doesn't let me contact the seller. I tried to contact him on all the items he is selling and I got blocked on all of them. Can anyone help?
Does anyone know why all of sudden instead of printing 4 labels to a page I'm now getting one label and proof of postage bit underneath? And most importantly, how I can change it back to 4 labels per page. Thanks
I brought a Amazon firestick which turned out to be fake, I did all that I was asked to do by eBay in a phone call .. report item , request refund, request non return of item for refund due to not being able to delete my personal data when trying to ...
How to remove negative malicious feedback from buyer over cancelled order that payment wasn't taken from
Hello trying to buy a heavy item requiring freight. At checkout asks me to contact seller for freight charges. Seller is saying I need to request a total and sent an example screenshot. However no option on my checkout. Have added a second credit car...
Hello, I have a problem, I am supposed to get a refund to my account within 3/5 business days, but I had a problem with my card and unfortunately I had to block it and I added a new card number to ebay and deleted the other one, how can I contact som...
I sold an item yesterday that included postage for a 2 kg parcel, £4.06. I purchased the postage from the sold screen and it was only when I printed the label I noticed it was for a 1kg parcel. I went back into screen and sure enough £4.06 was specif...
upload picture error. any size of jpg file refuses to upload, why?
I'm quite likely to be out whenever the post person/courier comes, and being left somewhere or with neighbours is not an option due to the area. I've been looking into various options. A royal mail po box is one, but they can only accept parcels sent...
I have bought a Apple Watch and have not been paid and guess what I have again been conned into buying a tracksuit for £30 which has not turned up and I keep messaging but nothing ! EBay pay after two days when they should hold up monies until receiv...
Hi. I printed off a postage label for a customer and it says Royal Mail on it. I thought nothing of it but apparently it's yodel that the customer wants. I gave up in the end and paid to send it via Royal Mail. Now the customer has the wrong tracking...
I've just sold a pair of shoes. I used the Royal Mail postage option. Purchased the label and took QR code to post office. Label was for a large letter, not a small parcel so ended up having to pay £4.59 for the correct postage. Is there any way to c...
Hi the seller emailed to say my order has been cancelled as it was out of stock yet looking on my eBay account it hasn't been cancelled so how am supposed to get my refund in full? I have emailed them back requesting refund in full and also messaged ...
When I paid for a purchase via Paypal, I used to have to enter my Paypal password. I was happy with this as it meant if someone was able to access my eBay account they couldn't buy anything with my Paypal account. Now, eBay automtically logs me into ...
I have tried to list an item and after I preview it when I go to list it I get a message saying my postcode is invalid, I listed 4 other items this morning with no problems, I've never had a problem before. I have checked my settings and my address i...
Hi can anyone tell me why ebay isent vetting sellers on this site, i have a seller i bought and paid for 2 items at the same time, where it was said 5-7 days delivery,I paid straight away, and was expecting the items as discribed in a timely manner a...
I have a buyer in amereica who wants to place a bid on an item. I said collection only so does this prevent him bidding and organising his own courier?
Has anyone had problems with ebay postage labels, now printing the proof of postage label as well underneath.
HiDoes anyone know how a seller can change the feedback left for a buyer?I accidently hit send when thee feedback for a previous buyer, which was not positive, was still in the feedback box and now one of my good buyers has bed feedback from meI have...
Hello all. I sold something Feb 2nd but the buyer still hasn't collected. The buyer has asked me to post it to him, but it's collect only. Months are clicking away, the money has been spent already I cannot afford a refund. Help
Hi All, Just checking I'm (hopefully) covered here. Seller listed a limited edition new and sealed Spiderman 2 PS5 console. Package has just arrived and they've sent the standard version PS5 instead, not the LE version. Seller had marked transaction ...
I sold an item and it was collected 5 days ago. The buyer used my email address to pay me, I didn't request this form of payment, now my money is on hold. I've lost near £100 in fees and still no money in my account 5 days later. Help.
Cannot Submit Bid/Make Offer/Or Watch this item will not click onto them, Is there a problem.
Cannot Submit Bid/Make Offer/Or Watch this item will not click onto them, Is there a problem.
How the heck do you post feed back looked everywhere for a place/ button Can't find anywhere ....its sellers feed back I'm after
Hi everyone, I have noticed that Ebay doesnt update current price of an auction item on watchlist.. I now have to go into the item seperately to see if this acutial price it is at! e.g just looked at something showing as 155 (despite refreshing my pa...
Hello, I am asked by eBay UK for a "VAT exemption certificate" provided by HMRC. My buisiness is under the VAT threshold, and I do not need a to be VAT registred, and I am not applying for it volontarily as there is no point for me. Then, I am a busi...
Anyone else that uses ebay online postage and uses a 6x4 label printer having issues this morning where every label now incliudes a proof of postage label at the bottom so now the label only takes up 1/4 of the 6x4 label?? only started happening this...
Morning When are you going to release funds of items I have sold on ebay please In some cases it's been over a week
i have purchased this item and seller wants me to collect, but pay first via paypal! i want to avoid and scams and problems before it starts, the item is quite alot of money so want to be careful....his message to me is below, never seen or heard of ...
Hi,A seller is giving me a refund and claims they have sent it by paypal. I do not have paypal and Ive tried checking in Account Settings, every menu and sub menu and cannot see any mention of paypal. I remember many years ago Ebay used to use paypal...
I mistakenly listed my car for sate twice,so within minutes of my mistake I cancelled the listing.i now hav a fee of £19.99 waiting to be paid.cani cancel this fee or will I get a credit for it.i searched the eBay help and support but you know what i...
Hi All, I've recently noticed that domestic postage labels (UK) have just gone to one per page alongside a 'proof of postage' certificate. I used to be able to print 4 x labels per A4 page, which was far better financially and led to less wastage. Do...
Hi All.I have started selling Overseas recently, The sales price and the amount that I receive for items is different. I have spoken to eBay and they are saying that this is the VAT removed from my listings.This is expected, but after talking to ebay...
I'm absolutely sick to the back teeth of thinking I have a winning bid that is a good little bargain only to get a notification saying the bid has been cancelled and the item relisted! You set the price, you manage your own account! If you've set the...
Seller has forgot to add on delivery costs so she had relisted the item I bought including the delivery fees. I have since bought the newly relisted item and paid for it. I'm currently awaiting delivery.The problem I have is that the original listing...
Return itam as not turn up and I can't fine the abb on the app as not working again what can I do
I want to sell an item on eBay but I do not have the EAN and MPN numbers, I have looked at similiar items for sale on eBay but they do not match. When I tried to publish my item for sale it was rejected. What do I do next?
Seller selling outside of eBay rules so doesn't pay fees and bike not as described.
hi folks... ive just recently started to print and pay for ebay postage labels... a lot of my items are small, therefore just standard post.... the problem is, even tho the item is scanned at the post office, and the tracking code shows up on the det...
Hello guys,I have listed an item for sale but my advert is not showing when I search for it. Any ideas ?
Hi, I have clicked on some items in e bay that I was considering purchasing and where the image should be, there is a saquare with a small question mark. I have a mac airbook and have already gone into preferences, privacy and reset. I have no idea w...
Completed around 15 or so sales in the last month, but nobody seems to be leaving me any feedback. One of my buyers said he could not leave feedback. eBay's automated assistant is no help at all, so before I phone support, I thought I would poll the ...
ebay tell me they have removed an item that contravened their rules, but left it in my active listings. I would like to end it, but have no idea how to find it
Hello. I bought an item that came late and also does not work. The seller says NO RETURN but I tell him it's not working. I ask ebay to get involved and now the man saying he will put a claim in against me and charge me for postage for sending it bac...
For some reason eBay can’t seem to verify my debit card, they say there is a block on it by my bank, have spoken to bank and they say this in not the case and there is no problem with my card. What to do? Have tried contacting an agent but get that s...
I'm selling my motorbike here https://www.ebay.co.uk/itm/305520097358 but when I search for the bike, as if I was a potential customer browsing, it doesn't come up. For example, if I search for BMW R1200 GS with a price parameter of £8k to £9k, other...
Please can you advise what item and seller this receipt applies to, as I would like to repurchase it.Thank youO*01-09082-98455
Anyone had any problems before with the following? We have a number of different directors. Ebay has requested I upload each of their details on the account. 3 have been done as they work in the UK so I can add their National Insurance number... We h...
I got yet another email from eBay this morning, nagging me to leave feedback. I HAVE LEFT FEEDBACK FOR EVERY SINGLE ITEM THAT HAS ARRIVED. The remaining 4 items have either been held up by the maniacs in the Post Office in my area's sorting office or...
I have just sent a package by evri but made a mistake with postage amount how can I rectify this I have messaged my buyer
I ordered a car part from a seller, it stated it accepted returns so unsure if it was the right part I ordered it and it arrived. It wasn't the right part so I requested to return it, they sent the label, I got in touch with parcel force and the post...
All was fine yesterday.Quite suddenly when I click to see an item on offer, I dont get the main photo of it. I get a large empty square with a small blue square in the middle with a question mark in it. I do see the column of small photos on the left...
I brought some clutch plates but the parts were poorly made and did not fit. the seller ignored my messages so I opened a refund case. Ebay promptly closed it without any explanation and I cant appeal. No way ot contact ebay to ask for explanation. S...
My account is now above standred and the Ebay fees is taking still 6% for below standred,what can i do now because this fees is not worth me now.Thanks
I bought 2 batteries ,eBay messaged to say they were dangerous and should be sent back ,the listing was removed .I paid the return postage because I put I changed my mind because there was no other option .
He needs it for the courier. How do I give it to him as ebay prevents the message from being sent?Cheers Lee
Having trouble completing payment, saying browser not supported, and wont go through to paypal stage ? What is wrong with it, it has been working fine with no issues, can any one help
Dear eBay Support Team,I hope this email finds you well. I am writing to urgently address a significant issue with a recent order I placed through eBay. Unfortunately, despite having updated my delivery address, all items were mistakenly shipped to m...
I sent a incorrect item to a buyer , I did not know there was a problem until I read the feedback he left me . Contacted Ebay to request removal which surprise surprise did not agreed to . How much longer is Ebay going to allow a buyer to leave bad f...
buyer wanted to collect and has paid excluding shippingnow changed mind and wants shippinghow do I invoice/get payment
Bought an item which was defective. The seller initially was helpful in trying to resolve the issue then was no responsive for a time.We have agreed that due to the item being defective the seller would give a refund but as he doesn't want the defect...
Hi, asking for a friend who cannot login as the two factor is not being sent to the landline. Anyone know any issues with land line via two factor? SJT369
hi , the pic above is what appears when I click the my sold items tab, via selling tab , phone has been reset, app deleted and reinstalled. Any ideas ??
Bought LED lights in Dec 2023, installed and stuck in position. Remote control stopped working, changed battery, still not working. Seller not responding, can't find any option to ask ebay to step in.
I sold a headlight to a buyer and he said the light wasn't working I give him a refund but he never returned the light. What can I do to get the headlight back?
I purchased an item and when I opened the package 19/4/24 the item was very badly damaged and I emailed immediately and asked about return or replacement of same item but to date 24/4/24 I have heard nothing?
We've just sold our van on eBay. The person who bought it has paid the funds via bank transfer. They then advised they bought it on behalf of a friend. The friend has just contacted me to say he will send a driver to collect as he has just had an ope...
hi, its the first time i have sold on collection as its a big item. i have tried to give them my address but EBay wont let me. any ideas of how i might be able to do this? which area? any help would be greatfully recieved as communication with a huma...
I paid for my item but I have not heard anything from the buyer regarding posting and he has not responded to my messages how do I get Ebay to step in.
Hi can anyone help. I sold an item Monday shipped it the same day. Wednesday I get an email from eBay saying buyers account no longer active do not ship? Already phoned courier it got there already!! Anyone know what to do or now what happens??
3 buyers offered the price I want on my item, but I'm afraid it could be fraud, as the buyers have no history, and basically used the same phrases, any solution for this?
Hi, I bought an item last week on eBay. I paid for it and it was shipped but eBay sent an email saying the order had been cancelled due to a 'systems error'. Ive received a refund from eBay and the item in the post but the seller has had the money ta...
Why is Positive feedback the only option to choose when I want to leave negative feedback for a buyer
In the My EBay section of the app all my info is missing. All recent purchases, all my watched items, all my saved searches. Some sections come up with error message, others with there is no info to show and purchase page just looks like it's trying ...
EBay said posting my sale would cost £3.29. Royal Mail said £3.39. I then paid eBay through PayPal. When I took the package to post office I was told the cost would be £5.89 which I paid. I am therefore requesting a refund for £3.39 however I can't f...
The seller sent me the laptop I won, posted unprotected in a flimsy Jiffy bag!Unsurprisingly it got dented (Apple MacBook with aluminium body).The seller has zero feedback so I'm an idiot for bidding on his auction, and he won't care if his feedback ...
How do I know when VAT is applicable on a bid
I had previously blocked a buyer from bidding/selling. He has re-appeared under a new buying name. Should I just keep blocking him? Any other advice please?
I Thought as a Private Seller there would be no fees on shoes . Not very expensive . I have been charged for both pairs I have sold. I Do not use promotion or extras. Do shoes come under No fees for Clothes?
Can't find info and have no time to. Sold a console £25. Buyer said car wasn't working and asked for a refund. (Collection only.) I got charged £3.31 in fees? Help.
I have recently sold an item on ebay listed as collection only. I have messaged the buyer multiple times and haven't heard back from them. I am yet to recieve money but don't know what to do as it doesn't seem they are keen to collect it.
I recently bought 2 H45 hair dyes on eBay in stock and paid for them after a few hours I get a notice saying order cancelled as out of stock so why is it resisted at over double the price I have reported the seller to eBay and shall name and shame th...
I want to ask eBay to step in but that option is not available to me ?
Customer purchased an item. Detailed video provided with commentary of item and being used in detail by our in house engineer Customer viewed videos and was happy for item to be dispatched.30 days warranty given. 40 days later after delivery. Custome...
A pacakge was posted with incoorect Postage and subsequently delayed at Royal Mail, customer reported the item hadn't arrived to Ebay. Parcel later arrived through Royal Mial, bought through Ebay but this hasnt changed the status of the delivery. We'...
Hi, I have several items on auction that I want to increase the postage rate from 75p to 85p. Do I have to do each item separately or can I bulk edit and if so how. Derek
Nine days after receiving an item, the buyer has lodged a return request stating that the item doesn't match the photos or description. This is blatantly not true as the photos and description were sourced directly from the manufacturer's website. I'...
I wrongly ordered and paid for an item this morning. I spoke to the seller who were happy to cancel the order their end and I then ordered the correct item directly from their compnay and not via Ebay- when should I expect a refund and who pays it to...
I have sold 10 items on my first listing, and it has been around 2 weeks since the first item was sold and dispatched. The problem is none of them have been delivered apart from one. I'm not sure whether this is an issue with the app or the postage s...
so i bought a samsung s22 ultra over a week ago and never recevied it then i open a request then i thought the request ment for something else so i cancled it and now i cant open a new request to get my money back or nothing
Hi, I am trying to return a pair of shoes as the seller has sent the wrong size. They would not accept this despite photos etc so I asked eBay to step in and opened a case. I have now received a message from eBay saying the case is on hold for five d...
Good afternoon.Hope your all well, in short lost my nectar card , it was already linked to ebay got a new one with same details but now i cant unlink then link it to ebay as it states Your Nectar account has been temporarily disabled. We cannot show ...
Does anyone know if there's an ebay policy on washing clothes before selling? I've just received a dress that smells of body odour and so I'm returning it. Now wondering if I need to ask sellers if the clothes they're selling have been cleaned.
Item was not as described by seller, eventually seller accepted and issued returns label, after several weeks only a partial refund issued( less than 20%) even though promised full refund. Asked seller for explanation but no answer
My listing is not showing views
I wrote wrong address in my account.
Does anyone else notice that nothing sells until you choose promotion? I have tried 10 items over 2 months, and today's sale confirmed that. Sold bag worth 260£ in shops for 160£ and at the end 119.22 lands in my account:) What the hell!!! with promo...
I'm listing a pair of shoes and cannot find the option to offer free shipping or other standard options I am familiar with. My listing offers 'eBay shipping' at £8.75 or something and mentions some 'authenticity guarantee' which I am indifferent abou...
Ebay sent me an email notifying me that my latest purchase was potentially dangerous i immediatly contacted seller fo refund 4 times with excuseshow do i reprot him and get refund?
I listed a taxidermy pheasant this morning on eBay and less than 60 seconds later it was removed and an email from eBay stating I'd broken eBay policy on animal products but there are literally hundreds of identical listings live and eBay even have a...
SOMEONE IN NZ IS INTERESTED IN ONE OF MY ITEMS BUT HE HAS A MESSAGE SAYING THE ITEM CANNOT BE POSTED TO HIM....I HAVE CONTACTED EBAY WHO SAY I NEED TO CHANGE SETTINGS TO INCLUDE WORLDWIDE FLAT RATE POST BUT I CANNOT FIND AN OPTION ON THE LISTING FOR ...
How do I report someone that is lying about the condition of the item I sent to try and get me to refund some money?
money has been taken by eBay from my account. I have contacted my bank who say it looks like some saving option I might have inadvertently ticked, but I can't find anything on ebay that supports this
I keep getting parcels being deliver to my address which by the looks of the label on the packages they are eBay returns. I started to refuse the parcels from the postman but this doesn't stop the smaller parcels being posted through the letter box. ...
On Saturday 20/04/2024 I received a demand from Moorcroft Debt Recovery Ltd as per instructions from EBAY COMMERCE UK LTD for an 'overdue account of £520.29'.This came as a complete surprise to me as I have only ever used Ebay to buy the ocassional D...
Is anyone else having issues with the business policy section? Im trying to integrate my shopify with ebay but need to set my business policies on ebay. When I click the business policy link to do this I get a message saying the server is down. This ...
I purchased an item last night but when I paid for it I noticed my home address wasn't updated. I've tried contacting the seller 3 times to give them my updated address but they won't respond to any messages. What should I do? I have updated my addre...
I've been waiting for an order to arrive, I've gone and checked my account and somehow eBay has reset my delivery address to one that I haven't been at for 10 years! It's too late to cancel the order, and it's impossible to get in contact with eBay! ...
A luthier brought guitar parts from me, took templates and broke some parts so he could return the item. Then left me really bad untruthful feedback and then got refunded.I'm left with bad feedback and broken guitar parts.eBay has allowed all this to...
I just realised the last four things I ordered got sent to a previous address because my primary address setting somehow changed without me touching it - I assume I can't get refunded since i didn't check the details before ordering...do I have a leg...
Has anyone else received this mail and if so have Ebay now resolved this " issue " does anyone know ?
HELLO MY DASHBOARD SAYS IM ABOVE STANDARD SO WHY HAVENT I GOT THE OPTION TO PROMOTE MY AUCTION LIKE I USED TO ANY IDEARS THANKS DEB
How do I create "portable Links" to my ebay shop? to guide new customers to my shop
I opened a case to return 2 pair of knickers but unfortunately I can't add the tracking number on EBay for some reason as every time I put the details in the submit colour doesn't change. I only have till the end of today to add details or the case w...
Ok, so eBay informed me an item I purchased has been removed from sale, due to a problem with the sellers account. I'm guessing ripping off buyers? So, why do I have to contact the seller for a refund? Obviously that ll be ignored, and eBay can see t...
how do you phone ebay the contact us etc not showing number just going round and round
I sent an item which got damaged in transit. I refunded the buyer, but ebay make it difficult to claim for the item and I purchased the postage through them. How do you get the claim registered with ebay? The automated customer service thing is usele...
I would like to make our listing all the same and more professional-looking, any help would be appreciated .I have used 3d sellers in the past but it isn't cheap.
Hi, I've bought a twin air pump electric type I've had this 6 mths and only used it 3 times I've told the seller this and looks like they have just took a look at my message and left it at this only pumped up a motorcycle trye totally rubbish and ver...
Hiya. I bought a laptop a month ago but it broke a few weeks in of the 30 days, so it was still valid of the 30 Days Guarantee. I opened a case and Ebay confirmed this is valid. Seller is saying it's not valid, though. What's true? Thank you. https:/...
I'm new to selling on eBay, just the odd private sale.This is two points in one really.I had a heavy item (25 kg or so) for sale for £85 with free postage. A buyer offered £65 and in the ebay dashboard it said the offer was: '£65 + postage'. eBay had...
Hi. I sent an item on April 10th to Germany via the Global Shipping Programme. According to tracking it arrived at Amsterdam Schipol Airport on April 17th, SIX days ago, but that's the last update and now the buyer has put in a claim for a refund due...
Hi, can anyone please give me the email contact details for the complaints department as the online 'help' person would not?
Hi. I've just started to sell clothes which I understand it is free, I've sold 2 2nd hand tops and on my account it says no fees which is correct. But my bank account has been charged 0.06p, I know it's not a lot but I don't understand what this char...
Just checked my online bank and there's a transaction to ebay for £0.00.Does anyone know what this might be? Tried the automated ebay help but it's a complete waste of time.
I have 2 questionsFirstly how can I contact ebay by phoneAlso I bought an item of clothing on ebay from a seller who says they dont accept returns.When the item arrived it was damaged and it was 3 sizes too big it was advertised as being a 14 but is ...
I have promoted a listing,it still has no views,I am an experienced seller so know it should of had over 45 views even without promotion,does anyone know what is happening
Until a few weeks ago, if an item didn't sell and I chose to relist it, I had the option to 'promote listing'. This option has disappeared. I am a private seller. I have tried on both the app and on my computer and it's not available on either. On th...
For three months now if I go back to a seller I have bought from and try to repeat a purchase the item I am searching disappears from the page and tells me "Thanks for your purchase" It then blocks me completely from buying that item from that seller...
Hi everyone,I hope everyone is doing well. I have been having trouble with eBay for the past four weeks. At first, I thought the issue would be resolved in a few days or a week, but now it has been over a month and I am still having problems. The iss...
I have recently put up an iphone 11 for sale and it was purchased a day later. The buyer then claimed that i have lied about the description and I didnt say anything about there being damage to the screen when I clearly specified that there is a crac...
morning all ive been on ebay over 20 years and im still being scamed .i would take to long to go into allof them .but this one i sent a pair of boots to mr *bleep* about two weeks ago he saying that he has not had the boots BUT there was package by h...
I listed an item as collection in person, but buyer would like it posted, which is fine for me.I've searched through the forum and help to find how to add the postage cost, but the only option seems to be to Send an invoice.But this option doesn't ap...
A buyer requested a refund, which I was happy to do and sent a return label. The buyer didn't return the product, and eBay closed the 'buyer return' as it hadn't been dispatched. This was ten days ago, and I still haven't received any money from eBay...
It's no wonder that buyers get agitated!I offer 1st and 2nd class options on listings on my business oage. (oneblankcard)(I also have a personal page)I logged into my personal page to view what a customer would see on my business page only to find th...
I've opened a return resquest and have had to wait over a month for the teller to respond but he hasn't today was the last day. How do I get my refund please?
I listed a ghost face funko pop and had a buyer I was contacted for more information and pictures of the pop I was selling and as we were about to seal the deal someone else bought it. I then cancelled the listing. The buyer then offered to pay me pr...
Bid was £11 seller accepted add a message saying congratulations £11 + £9.24 vat will be applied so how much is it I actually pay because my offer was £11
Hi,My eBay account has been restricted. There were two feedbacks on it and two items were sold, but it's unclear why it was restricted. Please kindly help so that my account can be reinstated.my ebay id: amsha-8993
Seller has sold about 7 fold-up kayaks, but says he is a private seller and does not accept returns. The kayak seat broke as soon as my husband tried it out for the first time. Seller takes no responsibility and does not respond to any of my messages...
Hi.When I've sold an item through ebay, can they see or have access to my actual email address?
Hi. I ordered something that arrived damaged to the point of being unusable. I contacted the seller first and they asked me to keep it for a small discount. I declined and went to eBay for a return label and refund. The day I took it to the post offi...
I am trying to find out off ebay where to send my watch to for authenticity and cant find anything anywhere
My buyer asked for a return on the basis of missing parts. I have messaged him several times (through Ebay) and the matter has now been resolved to everyones satisfaction. Ebay still insist I need to sort it. How do I tell them the matter is now clos...
The buyer was immediately contacted by EBay asking for feedback ...as she had only just paid she said 'the goods had not arrived yet ' and then tapped the negative feedback button thinking that was for eBay not her seller me ! When they arrived four ...
Hi All Could someone please help me out so I order a bedroom stitch name wall sticker in the txt it said to put the name so I did then I saw another box so I put can it be like this (Look on photos)so when it finely came I open it and my child's name...
Hi How do I contact eBay? Someone has hacked my account and sold a Hoover to someone but I don't sell on eBay and there is no option to report this?
If my item sells for £147, and after fees including VAT its £128, why do I only recieve £113.55 ?
Whenever I click on Bid Now on an item in my Watchlist I'm getting the message in red Transaction blockedThis item is not offered as a Buy it Now.Attention Buyer Bidding works OK though when I 'go into' the item and bid. Anyone else getting this?
Hello,re: Item ID 126432155565I recently sold this item which was my own old item but I have been charged a transaction fee. I noticed on some of my orders I am charged this fee and some are not. Please because all my items on sale are my own old ite...
HiI always use the ebay postage system and after my item was sold the price had changed , the item was no heavier or bigger than I expected, I priced the postage at what eBay estimated, now its sold the same postage option has doubled in price So I h...
Hello. I am selling a boat trai6ler so a coulpe thousand pounds in value. How does the buyer get my details to be able to view the trailer as Ebay seller protection or what ever will not let me send him my contact number. ? infact any detrails to con...
I bought 2 items from seller but I did as a guest. When it came it was missing one item but I was charged for 2. Tried to contact the seller with no success. Which are my options for refund?
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