Return failed. Address unknown

Hi. 

 

I ordered something that arrived damaged to the point of being unusable. I contacted the seller first and they asked me to keep it for a small discount. I declined and went to eBay for a return label and refund. The day I took it to the post office the refund was issued and I have that. However two days after this I received the item back as undeliverable due to an unknown address.

 

Does anyone know what I'm supposed to do?

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Return failed. Address unknown

plum993
Experienced Mentor

If the item returned was tracked, then the seller could see it was returned and should contact you with an option to pay the postage cost to have it delivered to them "again" while checking/providing the correct address,if they want it returning!

 

You can always message them

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