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Refund on postage paid

How do I get a refund on postage paid as have had to pay for a new delivery option when went to the post office - require cancellation of tracked 48 option and refund - thanks

completed listings dissapear!

It looks like I cannot reply to a post regarding 'completed listings'I use this feature to monitor the no brainers that have been copying my items since 2001.Chinese and Indians are as bad as the 'spiv' down the road.E-bay.....why do you keep moving ...

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My watch

I was selling used bretling, my listing has just been taken down bidding stopped, I was told it is a fake or replica, but this is not the case it is a genuine timepiece, what can I do about this

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Resolved! Leaving feedback for my buyers

So this is what shows up in both my iPad & computer, so not a browser issue. I am quite a new seller & would love to leave feedback for my latest buyers which I could do last week. This message shows up for all my buyers in the last 2 days. They've l...

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Seller account

Hi how do I switch to a sellers account I've looked at the info about going to account type but that option isn't there in my menu is it because I'm on my mobile and not the desk top site via a pc ?

Warranties on new products bought on E Bay

Since I had a bad experience * with a seller not interested in my problem because it was over 3 months past the purchase date (and it was too late to put bad feedback on, I assume) I have never bought stuff off E Bay where I feel a decent warranty is...

eBay Buyer Delivery Advice WORSENS

A little while ago I posted here about the inaccurate advice eBay was giving to sellers about expected delivery dates. Far from improving, it has now become worse. I offer a standard 2 day dispatch & use a 3-5 day courier service. The original proble...

Buyer has refused delivery of item

Hi, after some help please.I sold an item last week and posted with royal mail tracking.I can see that the item was delivered on Monday to the correct address and has the co-ordinates on the map matching the location.I have had a message from the buy...

Advice please , buyer asked to buy cash out of auction, changed name & ran the auction up, with hel.

So listed a large item that was cash on collection or pay pal £40 start. A buyer ask for a BIN price in cash to save on fees. I said £70 but wasn't bothered about avoiding fees. No contact for 4 days the the same person bid under a different name, sa...

Commission Fees

Can someone explain to me why in the UK we pay 12% finsl sale fees, while in Germany, they do not pay any fees?

Very odd request.

I've just had a message from someone about a skirt I have listed. They would like to buy it but have have asked if I can make the skirt muddy first as they 'love the look' Scammer ? Wants to then complain to Evay that sent an item in shocking conditi...

Missing parts

I ordered a wardrobe which was delivered fine.But on erecting Saturday I found there were no runners tracks or any fixing to put the doors on with.I have contacted the supplier.And they are yet to come back this was Saturday.Shall I escalate my compl...

Why won't Parcelforce deliver to any Argos?

I have had quite a bit of hassle trying to get a parcel delivered to an Argos drop off point (as offered by ebay and requested by my buyer) It has been retured to the Parcelforce depot twice. I now found out today ParcelForce will NOT deliver to ANY ...

Buyer requesting refund after 30 days

I have just received a refund request today from a buyer . The item was delivered on dec 31 and hes now claiming its broken having just opened it (new tap) its just outside the 30 day window so am i within my rights refusing. Personally I always insp...

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Import fees

Hello I recently brought some cards from America. At the time of purchase I was also charged £15 import fees which I paid. I have now received another invoice saying my purchase is being held at customs and I need to pay another £66 import fee which ...

Royal Mail

Royal Mail are Rubbish now, I have the online website, I put all the Details onto this website, Measurements, weight ect, They give me the price and I pay, They do the Labels and they put them on the Parcels,Once the item is nearly getting there, the...

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