Requesting an invoice

Hello trying to buy a heavy item requiring freight. At checkout asks me to contact seller for freight charges. Seller is saying I need to request a total and sent an example screenshot. However no option on my checkout. Have added a second credit card and also tried desktop rather than app but no joy. Help please...

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Requesting an invoice

tobiasd4
Experienced Mentor

No reason seller can not send invoice with postage cost.

You can request invoice from item in purchase history or just message them.

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Requesting an invoice

*vyolla*
Experienced Mentor

Let your seller know that they need to raise the invoice their end, it's easy to do, you can send them the following:

 

To send an invoice (you will need to use a web browser to do this, not the app):

 

https://www.ebay.co.uk/help/selling/getting-paid/sending-invoices-buyers?id=4139&st=12&pos=1&query=S...

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