24-04-2024 7:45 AM
I'm new to selling on eBay, just the odd private sale.
This is two points in one really.
I had a heavy item (25 kg or so) for sale for £85 with free postage. A buyer offered £65 and in the ebay dashboard it said the offer was: '£65 + postage'. eBay had earlier said the cost of the postage option I chose would be £8, so making the offer £73 - I accepted.
But eBay only paid me the £65 and the postage turned out to be £14 which I had to pay. That's a lot of difference. For an item I listed at £85, I would have got £73 but actually only got £51 (all before eBay take their cut).
So my first question is; is this normal? When a buyer makes an offer does it always say '+ postage'? To me an offer of: '£65 + postage' means the buyer will be charged the postage. But they weren't, I had to pay it.
Second question is; when the automatic postage selection page shows an option costs, say, £8, but the next day it charges £14 for the same postage option, is that normal, too? If so why do they bother telling you the cost of an option if it's just not true?
Am I missing something because I'm just new to selling?
Thanks.
Solved! Go to Solution.
24-04-2024 8:05 AM
You offered free postage with best offer,so the buyer would only pay the best offer price accepted on the sold listing
Usually items come with postage,so if a buyer buys with best offer they have to add on the postge cost to the best offer price.
Ebay postage is not 100% and can differ in price,and your under no obligation to use it,so can use any postal method you want,either buying direct online,or at your local post office.
24-04-2024 8:05 AM
You offered free postage with best offer,so the buyer would only pay the best offer price accepted on the sold listing
Usually items come with postage,so if a buyer buys with best offer they have to add on the postge cost to the best offer price.
Ebay postage is not 100% and can differ in price,and your under no obligation to use it,so can use any postal method you want,either buying direct online,or at your local post office.
24-04-2024 8:39 AM
Thanks.
So usually the 'offer + postage' would be the case but because I was offering free postage I still had to pay it. That's fine but it seems misleading when eBay sent me a message saying I'd been offered 'offer + postage'. Well, I've learned for nextime.
And it looks like we'd be better off not buying postage through eBay, just going direct to the courier.
Thanks again for your answers.