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UK Seller News: April 2025

Stay ahead of the curve with our latest updates.

Weekly Chat with the eBay Community Team

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IE Seller News: April 2025

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Simple delivery

If I offer free postage I am struggling to understand how simple delivery (sd) is a good idea? I only ever use royal mail tracked parcels 48 or 24 and sometimes upgrade the listing to royal mail next day guaranteed for valuable or fragile items. If s...

selling

Hi aye sold item and sent by royal mail instead of Evri...the buyer has received and left good feed back but beacause i cant update the tracking the funds are being held but item is delivered by royal mail already..what do aye do to get my funds reli...

Buyer not collecting

I’ve sold a bulky collection only item and the buyer did “buy it now” on the 26th of March. They took several days to contact me to arrange collection and asked questions like what are the dimensions so they could see if it would fit in their vehicle...

NEW FUEL PUMP OFF EBAY

Recently purched a part off a motor industry seller .Fitted it corretley , hower there may be a issue that there technical department can help with .Need technical surport 2aà

How to claim back Royal Mail postal cost

HiI’ve just sold an item and made a mistake with the postage. When I sent the parcel via Royal Mail I had to pay for a new delivery and was told that I would have to claim the original delivery charge back. Has anyone else had this issue?can I get th...

The Great eBay Swindle?

I'm currently having trouble with the pre-paid labels, as I can't use them due to lack of technology and nous, so use traditional post office instead. Have noticed on my payment page that first I can't acknowledge that I've posted an item and secondl...

Contact Seller message not working

I'm trying to ask the seller if the unit he is selling is compatible with my heater. I try sending pics of the details of my unit but the message fails and displays small red exclamation marks one for each of the two pics and the text.Anybody know wh...

listings removed by ebay

ebay notified me that they thought my account was hacked and changed my password for my protection and the protection of ebay users fair enough i thoughtsame day my email address was hacked too password changed rang ebay they said they had emailed me...

User avatar by • Engager
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Feedback

I have been selling on Ebay for over 20yrs but just recently my feedback has dropped to 98.3 even though I get great feedback from people. I have never been lower than 99.6 until the last 3mths. I'm so fed up with ebay I'm going to leave! But I also ...

User avatar by • Visitor
  • 69 Views
  • 1 replies
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Just tell us "why" these changes please

I am not using eBay myself just now, but am still logging on to see how its going for existing buyers and sellers with the new changes, has it made things better or worse selling and buying than it was before?Still hoping like I think most that eBay ...

Delivery not registered by Evri

Hi.I sent a parcel via Ebay/Evri and it is saying Evri has had problems delivering two days running. I contacted the buyer to confirm address and she tells me it was delivered yesterday. Evri still says they are trying to deliver and so I cannot get ...

User avatar by • Contributor
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Delivery confirmation

I posted a letter containing the item via EBay with their label and customer has received goods but EBay saying they’ve had no confirmation of delivery so withholding my funds until 20th April Customer has left feedback which proves he has received t...

Relisting postage

BE CAREFUL ON RELISTING. EBAY WILL AUTOMATICALLY ADD A POSTAL OPTION TO ORIGINAL LISTING BUYER COLlECTSThanks ebayi relisted an item - 2 huge wicker chests that were originally collection only and eBay in it infinite wisdom added an automatic postage...

User avatar by • Member
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Cancelling Evri Label

I sold an item with Evri postage.Turns out the buyer lives locally and I can drop it off.I have the label saved on my phone. When I go in to Actions on the Postage labels tab and select 'cancel label' for this item, it says 'This postage label can't ...

AirPods

I have sold AirPods the buyer are saying there faulty however when I sold them to the buyer they are brand new and they are un opened when I sent them which means there not my fault they are faulty they told me they called Apple and they couldn’t hel...

Collection only

Not sure if there are restrictions but I currently have a few items for collection only. I’ve tried adding another item… I select ‘collection only’, tap done. It goes back to the listing screen showing collection only but after a few seconds it rever...

Been sent an illegal item

I’ve been sent a pocket knife that was not described as a pocket knife I thought I was receiving a tobacco pipe smoking tool nothing more the knives fixe in a position and is very sharp and long it’s illegal for me to take out of my home and I don’t ...

How to get ACTUAL support?!

I have recently listed an item. It now has a bid on it in its 2nd day. I've had a question which I've answered by adding detail in the description of the auction, but I'd also like to add additional photos to support my amendment. I keep getting a 't...

User avatar by • Member
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Refunding effects

I recently started a small online business on eBay, and I'm operating on a very minimal profit margin—just a few pennies per sale. Yesterday, I received an order from a customer who made several additional requests. He asked me to write a letter, pac...

User avatar by • Member
  • 79 Views
  • 1 replies
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Buyer has opened an item not received case but I have photo evidence and tracking to say delivered

HelloI sent an item to a shop for a buyer as per ebay address. She waited a week and said the shop didn't have her item. I have photographic proof that it was delivered by Royal Mail. I didn't put the code on the address and she is saying the code I ...

Ebay says awaiting delivery

Hi, I recently had 2 items for sale and the buyer wanted them both, so I sent an offer for each one, all was good, they paid and O posted them off in 1 box using only 1 of the labels, he had received the items and left feedback, but one of the items ...

Return rejected and I can't leave review.

I bought an extendable curtain rail that doesn't extend. I messaged the seller a few days after I had it and tried to use and said I'd like to return, but she didn't reply. I was confused about how I return it without their help, and when I found how...

$US

When I'm selling an item and get an offer, the email alert on my phone is in £UK. But on eBay on the item listing it's $US????????Why?

Evri

Well third day and still my son can't post his parcel at the evri parcel drop off shop because they still haven't got the paper !!!!!! He doesn't want for one minute to have to get the buyer to cancel the order ,not at all,and he doesn't want to have...

Delivery lable

Hello I've sold an item and got a qr code for the delivery lable but I never seen shot it now I don't know how to get the qr back

Unable to get postage label

I’ve just sold an item but when I click on Get label there is a message stating “the delivery address contains invalid or missing fields. Please amend and buy your label”. What do I do next?

Funds pending

I need help please. A buyer has purchased quite a few items of clothing from me and wanted to wait until she had bid on all of them so I could send as combined postage, which I have done using Royal Mail signed for. A few of these items I had mistake...

Evri simple delivery

So I sold an item and it went via Simple Delivery - Evri. Evri tracking shows they cannot deliver the item for some reason and the payment is on hold. Just contacted Ebay and as 10 days has passed they are now looking into it, they cannot tell me if ...

Click and collect

I sold items that were meant to be delivered to an Esso station Sent tracked delivery but the Esso refused delivery This has happened before with other shops. eBay refuse to help as my tracking ref doesn't show that the item was delivered. eBay are i...

Resolved! Postage refunds

HiI sell knitting patterns and offer combined postage. However as we haven't been able to send invoices for ages buyers are buying and paying for items individually and therefore overpaying on postage. When I go to refund the excess postage the page ...

payout method error

Hey everyone. Im a new seller on ebay UK. I registered a LTD to do ebay business. I was doing my first listing. After listing it for 0.36 pounds they asked me to add business details, stakeholders details of company and add payout method. i provided ...

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Stop eBay opening in out of date app

Can anyone help even though I’ve deleted eBay app on my iPhone 7 when ever I try to open eBay on Google chrome it tries to open eBay in app then I get an update message I click that and it just shuts eBay down as my iOS version not compatiable anymor...

Transaction query

HiI am going through my credit card statement and do not recognise a transaction to the amount of £389.99 Transaction number ebay o*27-12678-53107 please can you advise as to what this payment relates too?

Postage problem

Help please with marking despatchedHad to send by Royal mail as prepaid label was not available for some reason."Mark as dispatched"option not active so can't write trucking nr (or I truly don't know how to do it).How i let ebay know I dispatched the...

No Access to Photos

I cannot make a Listing because eBay does not give me access to my Photos on my Android tablet.. Samsung TabA T150....have tried Clear Cache and Data Checked All Permissions All relevant Settings as advised on Forums...updated Tablet and App...tried ...

Cancelled order

Morning, I won an item 2 weeks ago, a mobility scooter, the scooter was in the garage ‘somewhere’ and I was told told they would sort it out. Was due to collect on 4th April and pay cash on collection, but was told it was ready and they didn’t have t...

Postsge costs

Looking at a particular item to buy and on 3 different pages on the same item it lists THREE different postage costs! Hiw am I supposed to know what I am going to be charged? Anyone rkse seen this? Anyone else peed off with Ebay right now?If you look...

ENDED items list now contains SOLD items?

I had a few problems recently when I received bids on a couple of items I could not find. Looking back through my sales history I discovered I sold them a few weeks ago so had to close the auctions as I only have one-offs for sale currently. I then c...

How do I mark an item sold as posted

I recently sold an item, it has been posted and I've passed the tracking info etc to the buyer but I can't seem to mark it as dispatched on my eBay page. The only options I have are for purchasing a postage label but I always do this separately mysel...

Seller performance

I have 100% customer feedback and no unopened cases, yet for the past few moths my seller level has fallen to below standard because in one year I gave out 10 refunds for stick I’d sold out of. Almost 75% of my listings were then removed by eBay so I...

Bag of broken biscuits

Have not received a further reply to your email received some weeks ago. The biscuits received were just 90% crumbs due to very poor packaging (just a plastic bag). Expecting to receive full refund under Buyer's Protection Guarantee. I had previously...

policy violation

I have a policy violation which I completely accept. How do I get rid of the notification. Every time I try to delete it I get a message to say it is not possible to delete at the moment and try again later. I really hate having this at the begining ...

Fake item received

Hi. Apple airpods’s been purchased and it turned out that they were fake, although before the purchase the seller claimed that they were genuine. I made a complaint so that ebay would step in, but they said that the deal was correct and there was not...

User avatar by • Member
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Resolved! Item sold, buyer address wouldn't allow me to generate postage - so did it outside ebay

Hi, I sold an item and the sellers address had a '-' in the postcode - so eBay wouldn't allow me to create Evri postage within eBay. I wrongly went and bought it separate, send the item, it was delivered (I have tracking to confirm). Because I didn't...

PAYMENT

I placed an order, but due to a miscommunication regarding delivery date of the item, I requested for a refund. However, when the order was received I closed the case. The seller has not been paid, despite me leaving a review. There is no option to c...

On hold payment

Buyer has received item both the buyer and myself have left feedback but payment on hold as not marked as delivered how does it marked as delivered

LG USC9S SUBWOOFER

Hi there, I bought this woofer for my sound bar but fortunately it was not paired. When I contacted LG I was told the frequency are different, it cant pair each other and the seller said is not taking it back. The same day I received that was the day...

Payments on Hold

I recently sold two items and received payment which went onto hold until the buyer received their item. I used my own courier service and didn't provide any tracking details. Both items were received as the courier sent me a photo of the buyer holdi...

Fraudulent purchase

Hi, I have had a fraudulent purchase made using my eBay account and Visa card. Item details: 18,500 Points - EA Sports FC 25 - Xbox One / Xbox X|S Item no: ** Seller: ** Order No.12-12930-70060 This item was bought from you, could you please help? Re...

User avatar by • Member
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EBay changes to posting for sellers

My wife regularly sells items on EBay, it’s her hobby. She has an account with the post office. The postman comes and collects the parcels, with pre paid sticky labels. EBay has now stopped this. You now need your own printer and have to drop off the...

Simple Delivery - Label Printing

I normally purchase my postage direct from the Royal Mail and I can print my shipping labels direct to a 6x4 label printer.As Simple Delivery will shortly be mandatory I thought I would give it a go. Once the buyer has paid, I get an option to downlo...

Listing allegedly breaching eBay rules

Got a message headed by this paragraph: Your listing didn't follow our Offering to buy or sell outside of eBay policy. Offering to buy or sell outside of eBay, including sharing direct contact information prior to an eBay purchase, is not allowed. Fi...

item short shipped

I am in dispute over a short shipment, only 25% of the £29.90 order was shipped. The seller said I could return item for a full refund but returning the item is extremely inconvenient for me so as there is nothing wrong with the 25% of the item that ...

Missing items

Hi I have a problem, I ordered a cabinet on ebay and only one shelf came, which means that the rest of the cabinet disappeared from the box and the seller says that hi send everything and even the weight was given, what it should do. Please help

Resolved! Royal mail tampered with delivery

I have sent a graded Pokemon card via royal mail special delivery but when the buyer received the package it is clear it has been tampered with and the card swapped for an ungraded card of much less value. The buyer now wants a return but obviously c...

Dispute

Hi customer dispute their payment but customer received their item today.so please release my fund from buyer.thank you

QR Code

Hello. Ebay isn't issuing me a QR code for posting a sold item. The message reads 'posting from postcode invalid'.What's going on? I thought this system was supposed to make things easier!

FEEDBACK

When we have had our item come it use to be 7 days to give feedback NOW EBAY on your back as soon as item has arrived give us some time to try our items out we buy .OTHER WISE I WILL STOP LEAVEING FEEDBACK FOR ALL ITEMS I BUY

Receiving payout for items sold

I have been asked a week ago toadd bank details said take 48hours. This has not been the case cant see amount owed now still being promoted for bank details says on hold cant find phone number for eBay need some help please

Buyer claiming coat I sold is dangerous!

Buyer complaining coat is dangerous as too much fur near zip at neck and she has breathing issues she also stated it was too big which I think is the main issue! I found no problem with the coat only selling it as it doesn’t fit me. What should I do ...

Ebike selling as a private person

When did the bonkers rule come in force that I can't sell a second hand ebike without being a business seller ? Is this government intervention or just another bonkers ebay ruling ? And is there a workaround ?

Resolved! Who pays postage

I've listed an item and clicked buyer pays for the delivery cost but when I view it on my listing page it says 'you pay'. I've double checked that my option is 'buyer pays' but this is concerning as it's quite a heavy item

Postage Labels. I sold an item and got the address of the buyer but did not download the label.

While packing the order the buyer ordered another similar item so I packed them together and, not knowing what the postage would be, took them to the Post Office and paid the postage. I have tried to cancel the original label but just get the message...

Authenticity guarantee

I sold an item and it has failed authenticity guarantee and there is no information as to why it failed. How do I find out why so that I can relist accurately?

Issues with 3d printed goods

Hi all looking for a bit of advice, I have a very common splitting of opinions on 3d printed goods, the design has not changed for some time and m manufacturing is not at fault (every item requires cleanup following production so they get fully exami...

Reporting a scammer

Hi, I listed a conservatory for sale. To cut a long story short I sold to someone who contacted me via the Ebay sale but we settled privately and I removed the item. He was a scammer....previous feedback comments confirm that he did the same to other...

Simple Delivery

So i understand that eBay are changing the way we are to send any items we have sold from 15/4, my query is that if i buy postage from Royal Mail direct its a free service (i think from reading their website) to collect it with a label but it wont be...

Issue sending item back to seller

Hi hope someone can help, I bought a suitcase weeks ago from a seller, it was the wrong size than described so I told him I’d like to return it and he sent me the return label. However he refunded me the same day he started the return assuming I’d se...

User avatar by • Contributor
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postage

I want to list an item. I know simply delivery is going to be the only way (not that I like all the new ebay delivery system) I do not have printer,but happy my post office prints labels for me. I have used advanced settings to list the item royal ma...

Resolved! Can I add 'returns accepted' to a sold item if I forgot to set it up for a listing?

As above, I've worked out how to set up a returns automation for live listings but I forgot to add it for a sold item for an item that I absolutely would accept returns for. I don't think there's gonna be any issues with the item but just in case, is...

Issue with package and refund

I made a purchase of 3 webcams( in one order) from a seller in uk , actually I’m in Ghana and the package was posted to someone in Uk. Upon receiving the package in Ghana I realized only 1 unit of the webcam came, I contacted the seller and he said I...

Simple Delivery

What happened to Royal Mail letters that cost 87p and Large Letter that cost £1.90 and tracked 48 for £3.39???I have selected Royal Mail only so Evri is not being used but the only option I can get to send a letter (up to 100g) is £2.74 same for larg...

Setting a price

Hello, I’m trying to list something for sale however I’m wondering if the price I list is per item or for full set?For context, selling 6 dining chairs, so do I say £600 or £100 as selling price? (Obviously not selling all 6 for £100)TIA

how can a buyer override my delivery costs

Can someone help with a delivery charge issue. My listings include a set delivery cost of £5.88, which buyers should pay. However, my buyer has selected their own which is a more expensive delivery option. This happened to me before and I was charged...

Postage charge

Hi, just sold a pair of trainers and I’ve been charged twice for postage? EBay deducted £3.25 fee and then I’ve had to pay £3:45 via PayPal for the label? Not happy

Resolved! Jersey & Guernsey should Not be part of UK postage and be listed as International.

I've had days when a item sells it comes from a buyer that wants it delivered in Jersey or Guernsey and they have custom clearance conditions over there areas eventhough they are part of UK. However the reason why I believe they should be listed as i...

New Ebay Layout Is Awful

How can i go back to the classic Ebay?, Who ever thought this new look was better needs sacking. It's terrible, can't find anything, also very confusing to use, why have they done this?? Everyone i have spoken to absolutely hates it. Customer support...

Parcel not collected

HiI've posted a parcel from the UK to Italy with ups , the person wasn't in and it been taken to a ups collection shop , ive tried contacting to buyer to collect it and no reply , it's been a week and ups says time is nearly up to collect, what will ...

Posting

Have been charged for postage label by eBay despite sending the item earlier by different method and NOT wanting a label.

User avatar by • Contributor
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Simple delivery weight ranges

Good Morning All, Can anyone help me. I have just tried the new simple delivery to see how it goes before being forced to use it. The Item I have is about 3kg. The weigh ranges don't allow for this and the price jumps from up to 2kg, to up to 15 kg, ...

User avatar by • Contributor
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Help really Needed

My 4 Bottles were sent in an ordinary envelope like a letter! So, my order arrived broken and leaked so that Royal Mail placed my order in a special leak-proof plastic bag. I should post broken pieces of glass BACK TO SELLER IN CHINA! Seller wants me...

IMG_6386x.jpg IMG_6392xx.jpg IMG_6393x.jpg
User avatar by • Contributor
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Resolved! Rogue Listing (No items Policy Violation) Why Your not sorting it eBay?

Why is it every time a report is made to them that they refuse to look it up and permeantly block. Someone on item number 256794541044, is asking for a garage and is willing to buy for £5,000 via bank transfer... It isn't allowed and clearly shows it...

Combined Postage without authorisation

Hi, I have multiple safes for sale, and today a buyer bought 2, but they were only charged 1 postage charge by ebay.Each safe has a £10.80 postage charge, so i should have received £21.60 to post both safes.Anyone know why ebay hasn't charged my buye...

National insurance number plus money delays

Hello I would like to know please what people think about these new rules regarding holding back money for sellers when items are sold. Have to wait at least 2 days before funds are released. Also why are buyers now paying a buyer protection fee? The...

FULL REFUND with VAT

Buyer bought the item last year and now returned back the warehouse. He wants the full refund, but eBay said the order has past 90 days which can't refund directly from eBay.We can only refund via Paypal, but there's 20% VAT has been collected by eBa...

Resolved! Seller 2024

Beware if you deal with this seller. I had an order cancelled after it had alledgedly already been dispatched and I therefore gave neutral feedback. Since then I have received THIRTEEN e mails from Seller trying to get me to change my feedback to pos...

Not letting me purchase items

Tried buying a graphics card for my PC last night and when I attempted to check out I got the message"Unfortunately, you can't purchase from one or more of these sellers right now." UK buyer. Only trying to buy the graphics card and nothing else, so ...

Produce sold to new ebayer

I just sold a bike to a ebayer, who signed up yesterday, they asked no questions about the bike, is it possible it could be a scam and I won’t get my money, it was £200 for a kids bike, I thought they may have asked something, thanks in advance

simple delivery

I have just been told by ebay that from 15 April simple delivery will be the only option, I was listing today, one minute the option was there to opt out, next listing it had gone, I cant get a straight answer from ebay- I refuse to use evri as they ...

NEW postage is awful

I sold an item on Ebay and sent it via royal mail tried to add the tracking details but it said i had to use the new simple delivery and download a label. Tried contacting Ebay but they were as much help as a chocolte tea pot to put it mildly. I hav ...

Prices being seen by buyer and seller are different on an item bought and paid for ! Ebays fault !!?

So , I have completed checkout for an item purchased tonight . Myself and the seller are seeing different amounts paid/received . This is causing friction between me and seller ! ( I paid £12.48 but seller is seeing £11.40 ! ) . ... We agreed a set p...

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Resolved! Cutlery

Buyer says he can’t purchase because of fish Cutlery (knives and forks) advertised by me as Fish Cutlery and post via Royal Mail tracked 48 with age verification. Why can he not buy ?

New Selling Format

Anyone else having major issues with the new selling tool format ? can anyone tell me a work around, taken me two hours to list three things, its crashed not save any data or the pictures. It is not my wifi as i have tried mobile data another phone e...

Waiting for payment frustrations!

Is anyone else finding it annoying waiting for payment? I have great feedback so there’s no reason for eBay to withhold money for days. Selling should be as soon as delivery is made, or posted. Not three days later. Some people may rely on buying and...

User avatar by • Contributor
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  • 4 replies
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Disapointed with ebay

I bought engine oil with filters, came to ke all leaking, all parcel ruined, however seller sent returns label, but box has 5l jug of leaking oil. Ruined my car seat, my garage floor. Post office wont except leaking box to return, ebay consultants ju...

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  • 1 replies
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parcel

I got a parcel this morning never ordered it don't know what to do. I contacted Ebay said they can't do anything wait and see if someone contacts me gave the senders address can't find out who seller is. If I don't here anything keep the item.

eBay What have they done??

Decided last week to stop using eBay, reading all the negative messages on here about the recent changes very pleased I did, Has eBay explained what the Simple Delivery, Buyer protection plus sellers not being able to combine the postage like before ...

.Fraud...

Someone has used my Bank account to buy something on Ebay,.. I haven't used Ebay for a few years. Can't seem to speak to anyone about it. Changed my Password.

BPF on BIN Best Offer items - all VERY confusing!!!

Hi, I am really struggling to understand these new fees and after having called eBay a few times now, it appears their own staff are just as confused..!?!? The latest advisor I spoke to, said they needed to get help to answer my query, and that she w...

User avatar by • Contributor
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Postage - cannot be cancelled

I have an order that I have posted it, I just want the void the postage as I have sent it via royal mail using a different tracking number and paid for it separately. The ebay website via selling / orders tells me it cannot be cancelled?

milwaukee saw

Hi I'm trying to buy a milwaukee cordless saw when I get to checkout I'm asked to verify my age with a credit card which I don't have. I've been a member for over 20 years so pretty obvious I'm over 18 .ridiculous!! but can't see any other way to pur...

Payment

I recently sold an item that ended up being collected in person. The buyer has left positive feedback already but ebay are holding the money up pending a delivery confirmation. Obviously this won't happen as it was collected. Is there a work around f...

E-bay bidding

Hi All. Recently a potential buyer made a bid on one of my items. I saw a brief ebay message on phone but as I was busy could not deal or respond at that time. However, as it may have been during the weekend I did not look for any messages until Mond...

Goods not received

Hi all, hope you can help I ordered goods in February and 55 was given a delivery date of 18/19Feb, no tracking number available. After 2 weeks I politely messaged the business seller who was out of office for 1 week. When he came back he said he wou...

false feedback has been given

hello i have recently been given negative feedback by a buyer who states that the item i sold stinks of cigarettes however i have never smoked nor as anybody else in this household and the item was sold from my private collection so this is impossibl...

Under £10 under 100g Exemption to SD Query

So I see Kat eBay CS has confirmed listings below £10 and weighing under 100g have optional or excluded from Simple Delivery.The under £10 part is visible to eBay but how is the under 100g part seen? All my listings (small pin badges) are free postag...

Sold coins

I've sold some american coins my Ebay account says it hasn't been delivered yet but I text the buyer and he said he has received coins what do I do

stolen ipad

a year ago i bought an ipad off ebay last week i tried to update it and was confronted with the details of a school.i contacted the school and it turns out it was a stolen item. i was advised to contact ebay for my money back, i need a phone number t...

Getting refunded for postage label

I printed a Evri e bay label but the Evri shop was not accepting any more parcels, they have had no Evri parcels collected since last Friday and there is now a mountain. All the other nearby Evri dispatch points have the same issue. I had no option b...

When ebay was simple

After a few years away from ebay, I thought I try to sell some of my unwanted items again, another clear out.All I had to before was take a photo of item, list it on ebay, sell the item ,pack it up and walk down to the post office to post it..money s...

Unable to revise on my mobile

Hi, I have just ried to revise an item I'm selling on my mobile and keep getting the message " Complete your listing on a web browser to apply your business policies"..Resume listing from web browser. (in blue). I have never had this problem before t...

Warranty

I ordered a motorcycle batteryThe seller gives a 12 month warranty The battery is unused in the box stillOrdered it in October Battery is totally dead and will not charge Seller unresponsive to messages

eBay is chasing me for fees for an item that I had to cancel selling because the buyer never paid

I have been trying to navigate the site to get the fees removed but the site is nothing but a roundabout when it comes to queries - can anyone tell me how to get the fees cancelled or how I can speak to an actual person who can get this fixed for me?

Can’t add or update drafts on iphone

Hi, I’ve checked updates, signed in and out of eBay. But keep getting this message every time I click on any item in my drafts Unsuppported - Listing-Businesspolicies-User-Messageall other categories are fine . Just can’t continue anything in the Dra...

Qr code

I’ve sold an item and thought I’d downloaded the qr code for evei but now can’t find it. Does anyone know how to view it again 路‍

Complaint

What happened to customer care? It seems to me that eBay is increasing its profits at every opportunity at the cost of sellers and buyers!I bought 5 postcards from a business seller the other day, one card was an offer, saving I think £1. Before comb...

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