Report seller

How do I report a seller for incorrect information about an item they are selling? They state an item is open but unused when it's not and I believe it is faulty

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Report seller

papso22
Experienced Mentor

If you have bought it you use the money back guarantee, if you have not bought it, then ebay won't be interested in any report.

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red_magpie
Experienced Mentor

You can't report sellers on eBay, only items. There is a link in every listing to report it.

 

However, don't be surprised it eBay doesn't take any action. Reporting is mainly designed for items that break eBay's rules, for example on what is allowed to be sold here. The description is entirely the responsibility of the seller. Did you know that eBay even warns buyers in the user agreement that "they do not guarantee the existence, quality, safety or legality of items advertised, or the truth or accuracy of descriptions?

Buyers can't say they were not warned. However, eBay does provide buyers with a 30 day money back guarantee if an item is not as described.

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