Returned item not acknowledged

Guys , i ordered a watch which was very nice but too small. I applied to return however the label was not one I could use in the uk. I have contacted seller and returned it to address on label at my own expense . I have messaged seller at every juncture with no reply . Ebay still messages saying i have not returned the item which is obviously because I did not use the return label.

is there anyoneI can contact to assist in finding out of item has been received and refund is coming as seller has not responded? Thanks

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Returned item not acknowledged

jckl1957
Experienced Mentor

Check the tracking shows the seller has received the item back.

Then, contact Ebay Customer Services and ask them to update the tracking and facilitate your refund.

Use the link below to get a callback.

 

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Returned item not acknowledged

Thank you so much . I am not sure Ebay can aknowledge the tracking due to
having sent it at own expense . I was sent a USPS return label which is not
useable in UK you see. But i will follow your advice thanks again
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