Payment Not Received

Hi, I sold an item on 13th March. The buyer paid, the item was delivered on 17th March.

It said payment for item will be available on 19th March, as of today, I have not received the payment in my eBay Balance. 

I'm a frequent seller and check my account regularly and once payments are in my eBay Balance, I do withdraw them so I can keep track of what I have received or not.

Having checked my bank account to make sure I haven't forgetfullu withdrawn the payment, it still hasn't been released.

I have tried to contact eBay unsuccessfully as there were too many links etc, but no direct contact address.

Any advice will be very helpful. Thank you very much.

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Payment Not Received

If the tracking is showing delivered on ebay the money should have been available after two days.    You can contact ebay to get it released using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

 

 

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