eBay

linkik · ‎05-06-2025

Can I get a refund or credit for the unused label?

**peaseblossom** · ‎05-06-2025

If you paid for the label you can cancel it here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
If the buyer paid for it it will be refunded automatically in 30 days.

Before you cancel it add the new tracking number via the More Actions dropdown menu (on a desktop browser).

View solution in original post

jckl1957 · ‎05-06-2025

Probably.

Was it Packlink or Simple Delivery?

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)

linkik · ‎05-06-2025

Think it was simple Royal Mail. They scanned the QR code at the post office but the parcel was overweight so they could not accept it.

**peaseblossom** · ‎05-06-2025

If you paid for the label you can cancel it here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
If the buyer paid for it it will be refunded automatically in 30 days.

Before you cancel it add the new tracking number via the More Actions dropdown menu (on a desktop browser).