03-07-2025 8:15 PM
Hi
I have a problem. I sold a book, Ebay suggested postage should be £2.70 and send a code. At post office they said its £4.05, so I had to pay it, and I couldn't use the code ( postage not used). How can I claim my money back?
04-07-2025 6:18 AM
With Special Delivery the buyer pays for that postage label so if not used they will be automatically refunded in 30 days.
If you had seller pays for postage, so ' Free Postage' in effect then you need to cancel your postage label here within 14 days.
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
@sunnyania