04-07-2025 10:17 AM
hi
i am trying to list a motorbike for sale.. got the listing created however Ebay is telling me there is a policy violation so the listing is hidden.
I cant find what policy i have violated
there are no prompts on the listing to higlight what i have done wrong.
the automated assistant just points me to FAQs
any ideas how i can find out what my mistake is?
04-07-2025 10:56 AM
Are you listing in auction or fixed price Buy It Now format and adding a third party link to another website in your listing description?
04-07-2025 11:08 AM
Also you are not allowed to add phone number or allow viewing.
Vehicles are better sold as classified.
04-07-2025 11:12 AM
Are you including contact details, such as phone number, address or email. This is not allowed until sold, when buyer can inspect before paying in cash. If not wanting to proceed after inspection, you then have to cancel the sale.
04-07-2025 11:18 AM
Best way to sell a Vehicle --- Using a PC/Laptop (using Mobiles/Apps listings often fail to list >
Classified Ads. at total fee of £19. 99 will allow the exchange of contact details for viewing and price negotiation over a 30 day period --- set the Start price at or near the price that you would find acceptable --- Avoid inviting Offers which may never complete --- just continue to Negotiate an acceptable selling price and only remove the Ad. when you have a definite buyer with Cash in hand or a Bank Transfer is safely deposited/confirmed before handing over Vehicle keys/documents on buyer collection. No additional FVF selling fee is charged.
https://www.ebay.co.uk/help/selling/fees-credits-invoices/motors-fees?id=4127
04-07-2025 11:46 AM
Classified listing
No links to anywhere
04-07-2025 11:46 AM
Listed as a classified..
No phone numbers or address included
04-07-2025 11:47 AM
That's the route I have chosen
04-07-2025 11:58 AM - edited 04-07-2025 12:00 PM
If using any part of your previous listing which has been flagged as a 'policy violation' ?, discard it and start afresh using a PC/Laptop (using Mobiles/Apps to list Classified often fail)
04-07-2025 12:08 PM
It is a fresh listing
04-07-2025 12:18 PM
If listed as classified, you are allowed to add phone number, as ebay don't get involved with transaction.
Only if listing as auction or BIN, is contact info not allowed.
04-07-2025 1:00 PM
HI @wpaulh2004 ,
Thank you for your post.
We have had further reports from users with notifications of violations on listings when there is no violation. This looks to be a technical issue. There is a ticket open with tech and currently being worked on to resolve.
Thank you,
Kat