16-05-2024 10:17 AM
Royal mail special delivery have made two attempts to deliver item and buyer has not been in to receive.
I have a feeling he is having buyers remorse and will ask for a full refund. Am I able to keep money that I had to spend to dispatch via special delivery?
16-05-2024 10:20 AM
If the buyer was to open a case of not received as long as you upoaded the postal tracking on ebay to show as attempted delivery that should close the case in your favour.
16-05-2024 10:23 AM
16-05-2024 10:29 AM
If you placed a return address on the package it should be returned to you yes,but it could still be delivered,so you may want to contact RM,and the relevant sorting office
If the buyer hasn't yet opened a case for not received, you can cancel the sale as problem with buyers address to get a fvf credit,and then your best to block the buyer here,https://www.ebay.co.uk/bmgt/BuyerBlock?