Return

[abdelhamikailan_0]

Dear eBay Support,

I received the item from seller on 3 July, and I opened a return request on 9 July because the item doesn’t fit my car.

The seller declined the return request without any proper reason, and the case was closed the same day. I was not informed or given a valid explanation.

This item cost £460.63, and I believe I am eligible for a return under eBay’s return policy. I kindly ask eBay to step in and review the case.

I am attaching photos and request a full refund.

Thank you for your help

[john1297576]

We are members like you, NOT EBAY.

Presumably a private seller as business sellers have to accept all returns. Sounds as though you opened a DOES NOT FIT return and that is classed as change of mind and can be declined by a private seller. You should have opened a NOT AS DESCRIBED CASE.

Contact your payment provider

[plpmr]

adding to the advice already given -

they are a business seller, however they and the items are located in Poland.