Proof of Purchase & receipt

[prilect]

Recently purched a Snooper item which was brand new & sealed but Snooper will not accept the receipt I get from the seller/Ebay. Is it possible to get an official receipt from Ebay.

Thanks, Prilect.

Order date:02 Jul, 2025Order total:£128.94Order number:08-13276-95713

[john1297576]

You cannot get anything from ebay, you did not buy from them.

Print out the purchase details.

[prilect]

Hi John, I did purchase the Snooper device from Ebay & I did include the order Number, but Snooper will not accept the normal receipt I get with the purchase. Is it possible to get an official proof of purchase/receipt from Ebay. 

PURCHASED - Snooper - MYSPEED-PLUS S5100 New Unopened Box
Order number: 08-13276-95713

[jckl1957 · Accepted solution]

As advised, you did not buy the item from Ebay so they can't provide a receipt.  Ebay host sellers but they don't sell anything.

You bought the item from a private seller and you must contact them to see if they have the original receipt from when they bought the item.

However, although I don't know why you have been in touch with Snooper or why you need a receipt, if it is regarding a warranty, these are often not transferable.

Although you bought the item as new, and it was an unused, boxed item, it had already been owned, if not used, by the seller.