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I sold a £65 for £28. It was still sealed in the original packaging, including the sku code for more info on dress. I’ve now found out the dress has already been posted & customer wishes a return as she feels it is too short.

where do I stand here, as I now have a dress en route that if I resell will not be in the initial condition.

I would really appreciate someone’s help here as  I don’t know where I stand.

Thank you.

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jckl1957
Experienced Mentor

You offer 30 days returns on your listings so you will need to honour that.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)

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jckl1957
Experienced Mentor

You offer 30 days returns on your listings so you will need to honour that.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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