Automatic translation

[emspy12]

Hello, I’m hoping someone can help explain how to turn off the automatic translation of messages. I can’t get the automatic assistant to pass me onto a human agent to discuss my automatic translation problems (!)

[**peaseblossom**]

eBay don't have auto translate.  Try your browser settings.

@emspy12 

[fargvs]

Unless your account was originally Registered outside the UK ?, there is no automatic translation required.    Should a message translation be required, Google translate is excellent >

Customer service Callback >  https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

[emspy12]

Hi, thanks, but this is definitely from within the eBay messaging system. I should have provided more detail on what’s happening: I sometimes buy off ebay.fr <>, ebay.de <> and so on. My French is good as I use it for work. However, ebay then provides an unnecessary translation of the messages I get from sellers into English, which is confusing and not always accurate. This is a very recent phenomenon and appears linked to the creep of AI.

[fargvs]

Some EU registered accounts supply a basic translation service on their sites --- stick with Google translate.

[emspy12]

You’re right about Google translate being better than most, but I prefer not to have the translation—as even that isn’t error free.

I don’t think this can be about individual member accounts because it has suddenly started operating on every (around 6) accounts I was interacting with over this last weekend, having never happened to me before in some decades of trading with people around Europe.