Help With Return/Replace

Hi there 😊 First post and I'm looking for advice. I had two almost identical sweaters for sale, sold one but sent the wrong one by mistake. The buyer is understandably annoyed and is returning the wrong item. He would still like the one he ordered and I said I would send it to him however when he returns the one he has he'll be refunded and I'll have the sweater back. What's the best way to get the right one to him so he gets what he wanted and I get the money. All help gratefully received

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Help With Return/Replace

papso22
Experienced Mentor

You need to list it again so he can buy it again.

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