how do I share my address with a successful buyer so that they can pick up their goods?

how do I share my address with a successful buyer so that they can pick up their goods?

 

Our eBay messages keep getting blocked. 

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how do I share my address with a successful buyer so that they can pick up their goods?

jckl1957
Experienced Mentor

Have they paid you?

Once they have paid through Ebay checkout, you should be able to exchange details.

Don't forget to get the collection code when they pick up their purchase.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
Message 2 of 7
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how do I share my address with a successful buyer so that they can pick up their goods?

eBay block messages containing contact details before payment.    They no longer allow cash on collection so the buyer has to pay via ebay first then you can exchange details.  

 

Ask them to bring the collection code with them to give to you which will release the payment.  See "Proof of collection" on here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181

 

 

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how do I share my address with a successful buyer so that they can pick up their goods?

papso22
Experienced Mentor

You might be trying too soon.  Ebay needs to register that the buyer has paid.  Try tomorrow.

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how do I share my address with a successful buyer so that they can pick up their goods?

Ah, thought as much. We agreed that they would pay once they've checked out the goods when they pick them up. It's a bass amplifier, and they're local. They would pay through the eBay app and I would then ratify pickup using the code/QR.

 

All message comms between us are now blocked, so how can I share this new info with them?

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how do I share my address with a successful buyer so that they can pick up their goods?

I had this problem last week but rather then click on the sale I clicked on the buyer and sent a direct message and they got the address and phone number (didnt block) you could try that 

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how do I share my address with a successful buyer so that they can pick up their goods?

Once buyer has paid, you can contact. If when buyer examines their purchase they are not happy, then you cancel the sale which generates a refund. 

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