Problem with a return item

[andreherro]

how do I get in contact with eBay to have a chat about a item?

[tobiasd4]

No need to contact ebay.

Click ebay help, top right of page & open ebay case, escalate on day 4 if not resolved by seller.

If ignore seller excuses.

[andreherro]

Thanks for your reply. All is well with eBay. They are going to reimburse
my postage when it gets delivered. Thank you.