16-07-2025 11:26 AM
I ordered a package on the 7th and it was supposed to arrive today but it hasn't arri yet.
16-07-2025 11:29 AM
You need to give it more time and the day hasn't finished yet. You won't be able to start a "not received" case until the latest estimated delivery date on the listing has passed.
After that time if you still don't have it select "Report an item you didn't receive" on here:https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arr...and escalate it 3 complete working days later to get a full refund.
16-07-2025 12:26 PM
but you only created this account today.