eBay

awki135 · ‎15-07-2025

Hi all

I’ve sold an item and dispatched special delivery but entered the tracking number wrong. EBay says I’ll get paid after the item gets delivered. How can I prove it if the number doesn’t match, can I change the number in any way

TIA

tressygirl · ‎15-07-2025

Try this, and preferably use a laptop / PC with Chrome that combo works best, options are limited on the app and mobile browser.

Go to "Orders Paid & Dispatched"
Click on "View order details"
Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.
Click on the "Add tracking" option
A box will come up with the current tracking number . Delete that and replace it with your tracking.

If not possible then your payout will be held for a minimum of 14 days.

@awki135