Refund money after 30 days

Hi, can a seller refund money after the 30 days eBay policy as ended.

Message 1 of 7
See Most Recent
6 REPLIES 6

Refund money after 30 days

Are you the seller?

 

If the buyer is out of time to open a case for a full refund,  a refund cannot be made through eBay channels and can be sent via a cheque,  bank transfer or a PayPal Friends and Family Payment.

 

  If  PayPal is used,  email addresses need to be exchanged, this can sometimes be found with the order details >>  Show Contact Info.    If not and you need to ask the seller/ buyer  for this,  make it very, very clear in your eBay messages,  as eBay do read these,  the reason for these exchanges.   Make it clear it's not to be used for an off eBay sale.  

 

@beacon1230 

Message 2 of 7
See Most Recent

Refund money after 30 days

plum993
Experienced Mentor

Regards ebay then no,as ebay buyer protection would no longer be relevant either.

________________________________________________________________

"The secret of getting ahead is making a start"
Message 3 of 7
See Most Recent

Refund money after 30 days

jckl1957
Experienced Mentor

There is no reason why a seller can't refund a buyer after 30 days.  Looking back at my own sales up to 90 days ago, the facility to refund is still there.

After 30 days, Ebay won't make a seller refund but they certainly have the ability to refund.

If a seller is saying they can't refund because the sale is more than 30 days ago, they are being dishonest.

More information would help.

Are you the buyer or seller?

If you are the buyer is it a private seller or a business seller?

What has happened so far?

 

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
Message 4 of 7
See Most Recent

Refund money after 30 days

In short yes they can. You are limited by the eBay mbg which only allows up to 30 Days after the last estimated delivery date. However sellers as @jckl1957  rightly says still have the ability to refund via the hub or app. For upto 90 days.

Message 5 of 7
See Most Recent

Refund money after 30 days

Ooops .   Totally misread the post and misunderstood if this was a buyer or seller ,and the reason for the claim.

 

My bad off to the naughty step ! 😑

Message 6 of 7
See Most Recent

Refund money after 30 days

Tbh, the OP could be either.

It isn't clear at all - it isn't you @tressygirl it's them others. (As we say in Norfolk.)

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
Message 7 of 7
See Most Recent