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Seller News: August 2025

Get the latest updates for stronger protections and smoother selling.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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BROKEN GLASS

I bought a relatiuvely expensive vase that arrived courtesy of ebay shipping in 100 pieces, I have the return slip and the seller is aware but doesn't want the itewm back, they have video and photographic evidence, so I still need to ship back a bag ...

Refund for seller fees

I've reposted the same ad 3 times because the collection address was incorrect despite the fact I'd updated my account address. I didn't want to leave the ad live with the incorrect collection address so ended the listing early twice. The collection ...

Coral jewellery is not live animals

I do not sell live animals but ebay has removed my coral jewellery. How does that work? The coral is not alive, it is dead coral made into jewellery. Can't even make contact with ebay, just goes round in circles. How can this be sorted please?

Relisting period

My items wanted relisting and I just did what I usually do but they are ending after 7 days and I’m having to relist again. They always relisted for longer and I’ve searched all weekend how to fix this. Can anyone help please

Reporting prohibited items

When trying to report prohibited items the instructions say "Click on the question mark on the listing".There is no such symbol anywhere on the page.What happened to the simple "Report this item" icon thingy they used to have?Another ebay glitch...

Voucher CODE 8%

Hello all, I was provided an 8% voucher code for being apart of the NHS, the request is to make a purchase over £20. Every item I have attempted to purchase for the past couple months the code shows up as either invalid or "this looks like that's the...

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humans

are there any actual humans operating Ebay ??? Been trying to list an item for sale for an hour now and keeps coming back"Looks like something is missing or invalid. Please fix any issues and try again."Item location Tried and tried again but nothing...

Rejected to pay

The item I'm trying to buy is advertised as it would post to many countries via GSP. Among many others, the list also includes Hungary. However, when I wanted to pay, I got the following system message: "Unfortunately, this seller won't send this ite...

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Shipping via ebay

Customer messaged me after paying for item asking me to ship by Royal mail. When i clicked get shipping label it only gave me option of Evri so i told the buyer that. She said change or she will take action against me with eBay. Just wondering can yo...

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Selling problems

 I have sold plenty of stuff including vehicles,trying to sell this for my brother in law. Filled in everything, can't see anything missing and every time I try to list I get this message.Tap "item location " and it takes me to a plain white screen

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Suspicious Sellers - iPhone 16

I am in the market for an iPhone 16 pro max and whenever I look at the seller, there is like a 90% chance the account is a new ebayer with 0 feedback score rating. I think there is a new scam going on because seeing at least 20+ accounts over 2 weeks...

Pay outs on hold

Hi I have a blue banner saying payouts on hold to verify my new bank account that I recently added. But I haven’t added a new band account and it’s the same one I have always used showing in my sellers account. I have only been selling for a few mont...

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Buyer stating product faulty

I have a buyer contacting me stating that the sandals I sold her were not just faulty but not genuine. They became damaged while being used by her and she has apparently thrown them away. I have offered her a partial refund but not interested. Any su...

Delivery and payment

I used a different delivery service to the one booked through ebay as the post office told me yodel wiuld not take the parcel so i sent it dpd at extra cost to me and it still arrived on time. Can they still sign off the deluvery and releade my payme...

Seller sold me a defective item, not as described. Accepted my return but return case was cancelled

I bought an item from a seller.An open-box ROG ALLY X - handheld gaming computer. It arrived not as described and damaged. I don’t know if it was damaged in shipping or not but it doesn’t look like it happened during shipping as there were no impact ...

Combined postage

One of the reasons I stopped using ebay was because the opportunity to send invoices with reduced postage for multiple purchases option disappeared. Most of my listings qualify as items that are OK for normal postage not simple delivery and have low ...

Refund

Hello there the buyer receive my package however is been broken But I packed well But they came broken to the buyer am I understanding correctly that this is not my fault but the fault of who delivered

Barcode

eBay didn't send me a barcode to pick up an item at a collection point. I received an email saying it arrived with the carrier. But eBay didn't send me a barcode to pick it up. What can I do?

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Simple Delivery Charge If They Get It Wrong !

HiI really don't understand simple delivery! Ebay tell you what the postage should be and if we alter what they recommend you could get a charge.. But now it states as you go to print your label it must not exceed the option selected, so if they get ...

simple delivery

I've just been listing an item and reached the postage section. I was told 'Simple Delivery is unavailable for this item'. It's a pair of trainers. Over the last few ?weeks I've been drafting listings and Simple Delivery is the only option. Has anyon...

Resolved! If a buyer doesn't return item do i have to refund ive already paid postage for it to be sent back.

Buyer insists she's posted item back, accusing me of it being delivered but not wanting to pay back. I've checked on delivery still says accepted at their post office 8.08.25 but no other delivery status. I've tried getting ebay involved but not much...

Item Location not available

Hi I cant seem to list an item as its asking for an item location, however the option to add a location is not available in the preferences section before listing.I have done everything possible now except for contacting ebay.

Pay Pal

Hello, I have had an E-Bay account in my maiden name for many years and used to sell. However I now only use it to purchase. I would like to sell some items again, but my Pay Pal account is in my maiden name and my bank accounts are in my married nam...

Unable to list as location missing

I'm trying to list my car. When I got to post the listing a message I red appears saying information about item location is missing. I can see nowhere to add location and my address is correct on my account settings. Any help would be appreciated as ...

customer asked for later delivery

Hi , sold an item to a customer who was on holiday,, customer asked for delay on posting until 20th of this month , son i packed it and bought label, waited and posted it on agreed date,, no issue with customer but ebay have given me a defect for lat...

Simple Delivery

Hi, I'm currently working on a Draft for an Auction for a Trading card over £10. As it's over £10, the only option I have is to send it via Simple Delivery. However, in the drop down menu, I'm only offered Large Letter, Small Parcel & Medium Parcel o...

No option for larger parcel size

I'm trying to relist a large and heavy train set today (I've listed before, but no bids).Trouble is, it's switched to Simple Delivery and I can't find an option larger than Medium Parcel. This item is way bigger.Until today, my large items gave me th...

Cancellation request denied

I recently bought something off eBay but didn’t realise it was collection only at the time. I put a cancellation request in for the seller and attempted to contact them but so far the 3 day cancellation request period has passed and the seller has no...

PRINTING A LABEL HELP

I tried to save the QR CODE for an item but it seems to have disappeared. I have been trying to access it again or to print the label but it seems impossible. The automated ‘assistant’ just keeps telling me the same thing which isn’t helpful. How do ...

Postage Charges

Why has my buyer been charged postage and then I have been charged postage aswell at nearly double the price. Transaction looks like seller has paid £2.90 for postage and I have had £5.40 deducted also?

I am restricted from selling

My account is restricted from selling, every time I try and upload an item I get the {URL0} message saying I can still buy but not sell, all my details seem to be verified and I don’t seem to owe money or have any messages explaining this, does anyon...

Resolved! Buyer saying INAD but it’s not the item I sent

Good morning, I list items on behalf of a small hospice charity. I listed a Ralph Lauren Cotton Oxford Shirt for £15 & a buyer bought it (although he did make a fuss about the postage price, which I reduced). The shirt was in lovely condition & was s...

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Negative feedback removed by seller

How can a seller sell an item then cancel saying it was a friends although easy to see it was something they bought the week before -then they are also able to have the factual negative feedback I left removed .Where are the buyers rights ?

item location missing

hi im trying to list a motorcycle but it wont allow me to list it until i enter location trouble is there is no location available tried all normal routs but just going around in circles

return label wont work and eBay don't help

I'm trying to return an item from the UK to the US, ebay provided a shipping label to send via DHL but I can't print it, a search said I could do labelless drop off at a locker so I took it and tried using the label on my phone but none of the barcod...

buyer saying item arrived damaged

hi buyer sent message saying item arrived damaged but the photos attached do not match item soldasked buyer to send photo of full kitchen door showing damage rather than close up of corner but not had reply,what can i do about this?this is not first ...

Trying to list a vehicle - no location error

Hi, I get an error coming up saying I haven’t entered my location….but there is no field in which to enter location. Is anyone else having the same issue? I’ve spoken to eBay customer service twice and both times I’ve been told it’s an error at their...

Resolved! USED RETURNS

I have a buyer returning a new item that was not as described, however, the buyer has used this item which they admit to doing so. How much can i deduct from the refund as i now can not relist this item as new and will have to sell it as used, therfo...

warranty

Hi there , I bought a tap last year with 3 years warranty. Unfortunately tap started to leak from the handle, I contacted the seller for exchange but the seller is not replying. I have sent thrm 4 messages and nothing.. what can I do ? Thank you

Updating account with ni number

Hi I've sold sold 4 of my used dji drones, totalling £2000, i don't have any more items to sell and I'm not planning to, but I've got a red banner on my selling page saying to update my account with my national insurance number, what do i do? Do i ha...

Resolved! Suspension of my listing while negotiating

I have a listing for a hot tub. It is a simple sale but the buyer needs to arrange a crane andHGV transport as well as arrange for the electrical power to be extended into his garden. Until he has everything lined up and contracted for, he is relucta...

Money taken

When posting a parcel with Evri and scanning label, it then shows on my bank account two large sums of money taken, from where I did drop off. anybody else had this?

TAX limits

Hello, with the new tax rules, eBay and any other e-commerces report taxes once you reach 30 sales, correct?This year I have sold brand new CD's from my personal collection to 29 buyers (so that's 29 transactions)But one of the buyers bought 2 itemsS...

Wrong item sent

How do I get a refund , I have had a delivery of a parcel that's not mine , but now it's stating my parcel has been delivered it clearly hasn't the parcel delivered had a different address on it . What can I do now

Shoes

I need some advice on a situation. I’ve sent off some platforms shoes. The customer then messages me that the shoes was small even though they were 5 and those are size 6. The shoes are now damaged. Do I refund the customer fully or do a partial refu...

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Buyer wanted a different service to simple delivery service and I can’t mark the item as dispatched

Himy buyer wanted a different service to simple delivery ( which was Evri) as they don’t deliver to her address, so I sent it via Royal Mail tracked. Now it’s asking me to dispatch the item and I already have but not via simple delivery

Purchase of a caravan..

Good afternnon... Last Friday i contacted the seller of a caravan about the item,sweet elder Lady and Gent,that e bay advertised to contact seller,to which i did.They shower me picrures of the caravan,to which i was happy,they then said due to a prev...

User avatar by • Visitor
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listing fees

First ever listing, thought it was free for motorcycles, received loads of emails wanting a payment, I thought these were scam emails so ignored them. I've now paid the insertion fee after finding out I have to pay, not a problem and have paid, have ...

Scammed fraud

Account was hacked payment card removed and goods worth £275 reduced to a fiver he as£5at my end it stated your item as sold for £255 so I duly posted expecting payment of £255 to follow and waited than a payment arrived for £5 .? I contacted the buy...

delivery problem

Sorry I forgot to add my room number on the address. today I received delivery message said they ca. Deliver it and will return the items to the seller. I tried to contact the seller but he didn't response at all. What can I do now? or i only can can...

Decrease in payment.

I sold a pair of boots for £15 but only received £14.65 in my eBay pot. I am a UK private seller and it was free listing & buyer pays postage. When I have just re listed something for free the money had gone down to £14.30. Can someone explain?

How to deal with threats.

I would like to thank all that helped with my previous questions regarding a buyer that attempted to try and get a 50% refund on an expensive item but refused to return.Ebay has found this in my favour as I did exactly as advised.However the buyer ha...

Buyer hasn't received their parcel and the tracking shows it is still at the parcel Wearhouse.

My Buyer hasn't received their parcel and the tracking shows it is still at the parcel Wearhouse. How can I get this sorted? The buyer hasn't opened a item not received request. I am the one who is trying to get this sorted out. Obviously when I refu...

simple delivery

I think evertbody who is affected by this ridiculous simple delivery system should repeatedley complain to ebay, sellers should have the right to send parcels as they wish to, I personally wouldn't trust evri to deliver parcels to their own address n...

Missing best offer page

Yes, it IS an annoying thing that you can't put in a best offer. This is a recurring problem. I was speaking to an agent who said a significant number are affected. I tried to get through again this morning but the assistants just hit a reply and don...

multi listing quantity

when multi listing I have handmade Christmas tags I want to sell as groups of 10 , I have 13 groups so 130tagsin the quantity box do I put 13 or 130

Add / Change Paypal ?

Anyone else had issues adding or changing their papal account ? I need it for some Parcelforce payment options and I cant add a paypal account ? Have searched online and seen ppl having the same issue as far back as 2023

Resolved! Pre paid postage labels

i have recently started selling but Pre-paid postage lavels eat into my profits. As i am also dropshipping it does not make sense to get charged for a psotage label, is there any way to avoid being charged for a postage label?

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Item not collected

I ordered an item to be delivered by Evri to my local post office, I was away so planned on collecting 3 days after it was delivered there. Whilst I was away I received an email confirming collection of my parcel - I obviously hadn’t collected it.Pos...

Simple delivery

From 1 September sellers who opt-in to send items via Royal Mail only for the Simple Delivery programme will see prices increase.For an item sold up to £100 and 1kg new price will be £5.15 and for over £100 new cost will be £6.16So this is 24hour tra...

not using the prepaid postage label

i sold a gpu. i clicked the prepay label thing but had trouble printing it and generally understanding it. so i just paid the postage myself the next day and sent it to the buyer. he has acknoledged he's recieved it but ebay still think it's not been...

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eBay is showing 'This seller won't send this item to United Kingdom' but I'm in the UK and want to?

eBay is showing 'This seller won't send this item to United Kingdom' but I'm in the UK and want to? I need to know what changes I need to make in settings as have 3 buyers all waiting to purchase. I feel I've tried everything including turning on Wor...

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offers to buyers not working

Hello i have `send offers to buyers` enabled on all listings. However, when attempting to use the option, as an example send an offer above the minimum 5% reduction, the option does noteven appear on screen Allthat occurs is when clicked a new box op...

Warranty

I purchased a crankshaft pulley for a bmw 5 series in may it had 1 year warranty the pulley has failed been messaging the seller sent picture asked for an email to send a video of the failed pulley no reply how can i contact ebay to get a replacement...

Refund

Hello I recently buy Ford fiesta side mirror and I pay first instalment £20 on Klarna first instalment but I pay £20 by mistake I don’t know how to take refund

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My watch list is not working

I have tried to add items to my watch list by clicking on the button provided, for several different items, over a period of several weeks. No luck. when I go to my watch list it tells me I am not watching any items. I have refreshed, and cleared the...

Resolved! Delivered but showing overdue postage

Hi, I used Royal Mail to send a small package instead of eBay’s new prepaid labels but there was nowhere to add tracking as before. I have proof the package has been delivered but it’s showing as ‘overdue for posting’ still on my account. There’s lit...

Bidding for an item

I receive this message but I can purchase items but not bid for any items -You've reached a temporary buying restriction.You can only buy items where you can pay immediately at checkout. To continue, find an item with an immediate payment method and ...

Posting

Hi, not a big ebayer so might be missing something obvious. Does anybody know how I can update a current listing I have so that I can make it available to international bidders, I.e change the posting option so my item could go abroad? Many thanks

My payment is stuck

Hello I'm new to selling stuff on eBay and got an order for 50£ everything got done but I shipped the order through DHL instead of Evri and Now the Customer have received the parcel and I had him confirming to ebay that he had received the parcel now...

Counteroffer

The seller has come back with a counter offer. I still want the item but I'm not willing to increase my offer. There doesn't seem to be facility to do this. What do I do to put my position across?

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Defunct washing machine

Hi Guys I bought a washing machine back in March 2024 and it has completely stopped working, i have contacted the retailer and they sympathise but under the sale of goods act surely they should either replace or repair.Do you think I have a case to a...

Age verification ???

I have been buying off ebay for over 10 years. Today I went to buy a couple of pairs of medical shears and ebay have decided that I'm not old enough and need to take my credit card details to prove my age.I don't leave my card details on any site, bu...

I recently changed my phone

I recently changed my phone and I can't use the Ebay on the new phone. Ebay sent me a message: "Pardon our interruption... As you were browsing ebay, soething about your browser made us think you were a bot. There are a few resons this might happen: ...

Report Fraudulent Buyer

Report Fraudulent Buyer – Username Change from Dear eBay users, I am writing to report a serious case of abuse and fraud involving the buyer who previously went by the username and has now changed it to This individual is clearly using eBay to scam s...

postage

I cannot see anywhere that the postage payment has been made by the buyer for my sold item? Has he paid ebay directly or have I got to pay it?

How do I add my items location?

Hi please help. I have created a listing for a car to sell.My billing address, delivery address, collection address is all set up the same on my account, BUT, I cant complete the listing as it is saying there is no item location? RegardsMark

About the order

  I had received the seller's offer so I don't know exactly what this is so can you help me with this? Please and when I go inside the offer so they ask me about the payment but I didn't place any order so why should I pay?

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Returns and disputes

Hi , can someone advise me please? A buyer of an electrical item wants to return it as damaged even though it is most likely to be incompatible with his vehicle. He’s raising a dispute. What can I do? Thanks 朗

Item damged

Hi so basically i send an item to a buy and in the tracking it came up that the parcel has been damaged please contact seller, so as a seller what should i do and the delivery company was evri. Should i send another parcel to the buyer or just for ev...

Warning: International Shipping

Beware, all you shellac 78rpm buyers and sellers! International Shi*ting (USA to UK) criminally repackaged a perfectly correctly insulated box containing 3 x 78s. Two arrived separately in a non-reinforced plastic eBay envelope. I shook the shards ou...

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Trouble getting a team member set up correctly, they can list items, but not purchase postage

I sell stuff on ebay on behalf of a charity. I'm the account admin and have given a team member access ( will all permissions ticked! ) to the account so she can sell stuff as well. She can list items, see them in her seller hub, along with the listi...

Safest delivery high value

Just a bit worried about a High value peice of jewellery that is wanted by a member and they want it re-directing to the post office rather than their ebay listed home address!! Or asked to send via royal mail to home but not next day I said I will o...

faulty item, long running dispute

I bought a kneeler chair in April and it was ok but the backrest soon started falling apart because it hadn't been well constructed, so I asked the seller to replace the backrest. After some exchanges they said they'd send a new one when they got the...

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Contact Ebay Customer Service

Morning all, I need help here try to contact ebay customer service team since last four days . It give me to option to speak to agent but when you come to last its says there is techinical issue . Can any one advice on this issue please is there any ...

Fraud

I believe there is fraud taking place with a buyer. He buys the item. Has it dispatched to a collection point then raises a case to says it hasn’t arrived and then collects it after a refund to him has been received.

Wrong box

I have found a box with an article in it. Left by Evri ebay simple delivery. It has my name and address on. But it is not mine. I did not order it. I have tried Evri 4 times to no avail. ebay say they do not know anything about it.They both keep aski...

created a car listing

Hello I created a car listing on eBay more than 24 hours ago.The listing shows as active in my account, but it is not visible in search results and I cannot find it publicly. Could you please check why my listing is not appearing and advise what need...

Warranty

How do I claim warranty for a car part that came with a 3 year warranty and its been about one and a half year.How do I get the sellers information to communicate.

Resolved! Postage

Sorry if this has been asked already but can someone tell me why sometimes the "Simple Delivery " option comes up and I can't alter it and other times I can alter it as another option is included and it can state my own postage? Not sure if this make...

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Ebay and postage

After 23 years with Ebay finally decided enough - the latest post mess with Ebay deciding how much you charge - I am trying to send a buyer an invoice for not paid for item but Ebay comes up with a message saying I can't send invoice as part of sale ...

Item not

Bought 2x ceiling light vents back in march, been back and forward with the sell as they haven’t arrived , and now months later they are now just ignoring me

refund

Last October I purchased some vinal records. There were some LP's and one single. I received the LP's but the seller couldn't find the single. She promised to find it and send it on. There was an individual price for each item but I paid as a whole. ...

Feedback Rating keeps dropping

I have been a member since 2005 and only ever had one negative feedback which was earlier this year. It was on a new item but because was too small the buyer left negative feedback. They didn’t contact me for any resolution, just straight in with the...

Buyer protection

I paid for soda stream refill, sent off my bottles. Seller said they hadn’t arrived. I messaged to say when I posted them . Waited and waited , nothing. Now they have disappeared off eBay . They have my money and my canisters . eBay say I waited too ...

No viewings, new to eBay

Hi I have listed a lot of items as I'm having a clear out.Although non of the items have any views at all and when I search the items on the browser they don't show up.Quite new to eBay so unsure why this has happened? Thanks

Feedback useless

So feedback is useless ..! Recently left negative feedback for seller (only the second ever) it never went onto his account and has now disappeared , so WHAT is the point of feedback ..?

I am unable to add photos , help Please

Hi as of today I cannot add any photos to my listings either from my phone or iPad ! Nothing has changed at my end and I am using the same phone to take the photos . Contacted eBay this am who were no use and dint sort the problem ! Can anyone help m...

Ebay can't see buyer's messages

Hi, whenever a buyer tries to message me about anything I receive the message "Your buyer has reached out about their order. Since you used Simple Delivery, we'll work with your buyer directly on any delivery related questions." My only delivery opti...

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Delivery charges removed as item collected

My Buyer decided to message me to collect an item rather than having it delivered but after collection he has no way to update eBay that he has collected the item and the item is also showing as - despatch pending on my sellers page. how can we both ...

Removed item

Hi everyone. I have a problem with a removed from Ebay item. It is spinners toys and I have sold ine, however anytime ebay remove it for some policy issues, I appeal, and the list the item back. But now after appealing Ebay removed the spinners total...

Not paid

Sold two items clicked on postage label to get the addresses, decided to post 1st class recorded delivery Royal Mail, it confirms delivered but my payments are still pending

Return postage

I am going to be returning multiple items to one seller but eBay is only giving me the option to return each item individually.this means it’s charging me £3.24 per item. I’ve tied contacting the seller with no response to 5 messages now.what do I do...

unjustified buyer return

buyer has claimed that the golf trolly battery and charger did not work and requested a return. I exchanged messaged with the buyer to explain how to use the charger to charge the battery but the buyer insisted the battery was not getting charged and...

Faulty electrical item & seller is ignoring me

I bought a bathroom cabinet that needed mains wiring, in February. It was wired in last week. One of its features doesn't work - the shaving charging point. The light, bluetooth and demister are all fine. I can prove to the seller that it was only wi...

Incorrect Yearly Total

I sold an item for £227 and it was added to my yearly total... A few days later, the buyer asked me to cancel the order, which I did, but it was still in the total. I sold it again, this time for £170 but had to cancel it once more before finally sel...

Resolved! Rug ordered not what arrived

Purchased a rug from Pakistan 'antique runner' looked attractive and cost over £200. Today it arrived. Unfortunately its a similar but not the same rug. I want the rug I thought I was purchasing as shown in 10 photos plus a video.This is the first ti...

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Sending a refund with a case open

Hi all, my buyer opened a case for an undelivered item which has been returned to me. I want to issue a refund but the platform won’t let me do that while the case is open. Apparently the case should be reviewed in 48 hours but it’s been a week!how c...

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Simple Delivery

I've just put my shop on time away as I'm off on Holiday on Monday. My message for this explains my misgivings on SIMPLE DELIVERY. Your thought and comments please.I'm taking a break on holiday for 10 days then keeping my shop shut pending any positi...

Ebay Seller will not refund a defective and dangerous electrical item being sold on ebay.

I would like to speak to an ebay customer support person by phone. The seller of the defective and dangerous heating pad purchased in May (which died in 2 months of hardly any use) knows how to give the buyer the run around on ebay. Today when I saw ...

Misleading or inaccurate product information - Focus Dashboard Headlamp Switch Cover.

This is the first time I have posted so I'm not sure if its the right way to go but have tried to report the issue to Ebay and I just go round in circles. I would just like to save other buyers problems. I have looked at several sellers selling this ...

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Unopened Royal Wedding Ale from 1981

I am trying to list 6 bottles of the above from Charles and Diana wedding but have had my listing removed as it falls foul of the alcohol rule, yet there are other similar Royal bottles allowed. The contents are clearly not for consumption due to age

Selling and Postage

Hi,I am new to selling and sold my first item last week. I didn't realise about linking the postage to Ebay, and am still unsure about it, but I posted the parcel to the address from a local post office and received a tracking number. Will this affec...

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  • 4 replies
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Unable to send buyer offers

Is there a human who can help? I am frustrated not to be able to speak to any human being at eBay! I have numerous watchers on my items but I am unable to send them offers. I used to be able to do this before but I cannot anymore

UK Only search filter not working

Recent issue has come up - I've got a browser extension that forces UK-only item search results, but international results are still appearing. I tried ticking "default" and then "UK only" to make sure it wasn't the extension failing, and it didn't w...

Is anyone else out off by the changes eBay has made to selling items it has put me right off

I sold a good number of items earlier in the year but went back to list more items recently and so much has changed it has put me right off now I listed an item but then looked again and it had click and collect on it which I don't do also it appears...

User avatar by • Contributor
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Posting to Jersey channel island (UK)

This is wrong !!!!!!! 10 years plus buying things on eBay and now why eBay is taking JERSEY CHANNEL ISLAND out of the UK POSTING WHEN JERSEY IS PART OF UK !?!?!?just to make things more difficult for people from JERSEY AND THE OTHER ISLANDS AROUND or...

Pending payment

I sold an item 11 Aug. The buyer has received this item as it was tracked and signed for. EBay STILL has the payment as pending and states that’s because the item has not been delivered. Every time I go through customer support or help sections it ta...

Money pending

I have about £119 in balance.I sold another item (£16) which makes it £135 the buyer asked for cancellation which I did and sent them their refund (£16). So I'm back to my £119 but they now have balance of £103 and £ 16 pending why have they done thi...

User avatar by • Engager
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