Returned item wrong address

Sold an item but returned due to wrong address on QR label,customers fault,can I repost just through eBay system and generate new QR code

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Returned item wrong address

jckl1957
Experienced Mentor

No, you can only generate and print one label.

I would offer to cancel the sale, refund the buyer and let them buy the item again, ensuring this time they use the correct address at checkout.

Or, offer to re-send the item if they pay you the postage.  They can't do this through Ebay.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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