Combined PostageUnder Simple Delivery

Hi,

I sent four items I sold using one postage label with the new delivery method. I can now not add the tracking for three of the four items or mark them as dispatched.

Is there any way of resolving this so they don't show as late?

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Combined PostageUnder Simple Delivery

You have to generate the unused labels to mark the items as dispatched.   Afterwards if you paid for those labels you can cancel them here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
If the buyer paid for them they will be refunded automatically in 30 days.

 

 

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