Supporting how you sell, ship and connect
As we kick off a new month, I want to share some key updates designed to make selling smoother and simpler for private sellers, businesses and the buyer community.
To help private sellers get paid faster, we’ve made updates to when you receive your funds, giving you more clarity and control over how you get paid. We’ve also lowered the Buyer Protection fee to make your lower-priced items more appealing to buyers.
We’re making Simple Delivery even more flexible. It will soon be easier to send heavier parcels, thanks to DHL being added as a new courier option in the coming weeks. This service comes complete with doorstep collection, making it even more convenient to send big and bulky items.
We’ve got more exciting news: eBay Live is open for seller applications, giving business sellers a brand-new way to connect with buyers in real time, showcase your listings and grow your brand presence. If you’re interested in being considered, start your application and register today.
And finally, there’s plenty going on in the wider business seller community. From eBay Open UK to local Seller Meetups happening across the country, there are lots of opportunities to connect with others and share experiences.
As always, thank you for shopping and selling on eBay.
Eve Williams, General Manager, eBay UK
Private sellers can now get paid faster
You’ve told us that it's important to know you’ll get paid shortly after a buyer places an order, and we’ve listened.
From 6 August, if you’re a private seller who meets the required criteria, you’ll automatically start receiving your funds in your eBay balance within 24 hours of the buyer paying, giving you faster access to your earnings. For those who haven't met the criteria, you can track your progress towards getting your funds faster in the Payments tab. The tracker will be available on the eBay website and the latest version of the eBay app.
For private sellers, we’ve also reduced the fixed portion of the Buyer Protection fee from £0.75 to just £0.10, helping to make your lower-priced listings more attractive to buyers. You’ll notice the biggest impact if you sell items under £10.
We’ve also launched a brand-new calculator to use when listing, designed to help you price your items in real-time. Plus, we’ve made it easier to view both the item price and Buyer Protection fee when creating or reviewing offers.
DHL will soon be available with Simple Delivery
We’re working on making it easier for you to send your heavier items, with DHL being added as a new courier option in the coming weeks. This means you’ll soon be able to send parcels weighing up to 30kg (with dimensions up to 120cm x 80cm x 80cm) and still benefit from all the convenience and protections that come with Simple Delivery.
DHL will automatically be selected as the courier for eligible orders. What’s even better, collection happens straight from your doorstep, so you can send large items without making an extra trip.
All of these updates are designed to keep your selling experience as smooth, simple and secure as possible.
Welcome to eBay Live, the new way to sell
eBay Live continues its momentum, with the platform providing a new way for business sellers to showcase their inventory and connect with buyers in real-time.
eBay Live lets you host live events directly from your phone or desktop, giving shoppers a closer look at your listings and a chance to engage with you in real-time. It’s a great way to build your brand, grow your community and create more momentum around your sales.
It’s already gaining popularity across Collectables and Fashion, with sellers reaching up to 15,000 viewers and getting new followers with every event. There’s more to come, with the Refurbished category being added later this year.
If you’re a business seller and looking for new ways to bring your selling to life, now’s the time to get involved. Register your interest and be part of eBay Live’s exciting future.
Register now
Join the waiting list for eBay Open UK 2025
For those of you who missed out on a ticket for eBay Open UK 2025, I encourage you to sign up for the waiting list. It’s always a fantastic day packed with learning and meeting other sellers. I look forward to this every year because it gives me the chance to connect with many of our sellers and hear about the amazing things you're doing.
Spaces often free up closer to the event, so keep an eye on your inbox! You’ll also get early updates about eBay Open Online UK registration and how to join us virtually on the day.
Join the waiting list
Join a local Seller Meetup near you
Our seller-run meetups are a great way to connect with like-minded eBay sellers and e-commerce experts. Whether you’re looking to network, share tips or pick up new insights, there’s something for everyone.
Register now to secure your spot and don’t forget to follow our eBay for Sellers UK Instagram to stay updated on events, tips and more.
