24-08-2025 11:34 PM
I do not sell live animals but ebay has removed my coral jewellery. How does that work? The coral is not alive, it is dead coral made into jewellery. Can't even make contact with ebay, just goes round in circles. How can this be sorted please?
25-08-2025 5:04 AM
I'm sorry there's no point talking to anyone in eBay as eBay do class coral as live animals, see here:
eBay UK classes coral as a live animal and prohibits the sale of all live animals on its platform, including corals, as part of its Live Animals Policy. This ban was implemented in 2025 to ensure animal welfare, prevent issues with shipping, and protect endangered species, so sellers cannot list live coral on the site.
The ban addresses concerns about the proper care and welfare of live animals during the selling process and shipping.
One thing is definite here, if eBay have removed your items do not relist them on their site, as this would lead to serious selling restrictions even a selling ban. You will need to find another platform to sell your items.
25-08-2025 6:39 AM
Please check Ebay's rules on the type of account you need to sell your items.
25-08-2025 11:51 AM
The coral is not alive, it is dead coral made into jewellery.
It wasn't dead when a diver took it to be sold for jewellery.
At a guess, I imagine that restrictions on the sale of coral may be more related to the ban on selling ivory and rhino horns, i.e. to reduce the destruction of endangered wildlife by removing the market for it.
25-08-2025 11:57 AM - edited 25-08-2025 11:59 AM
Selling coral jewellery in the UK requires a CITES import license if it involves protected species, and you must ensure all coral is sourced legally and sustainably, with an Article 10 certificate needed for commercial sales of Annex A specimens. You also need to comply with general product safety regulations, which require ensuring the jewellery is free from hazardous substances like lead and nickel, and maintaining traceability records.
You also need to be trading on an eBay business account - a private seller is one who is just selling off their own personal items such clothes from their wardrobe, bits from their loft/garage etc.
A Business seller is someone who buys or makes items to sell on. They need to be registered as a business to meet the requirements of UK law. eBay will be providing HMRC with your details anyway so it's vital to keep correct accounts for your tax return. You can obviously offset more expenses as a business seller, but can't offset any at all as a private one.
To correctly register as a business seller simply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual' you'll see an Edit option.
https://accountsettings.ebay.co.uk/profile
This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're compliant with current consumer and eBay policy.
If you're also selling your own items, just open another eBay account (you can have more than one).