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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Collect in person problem

If a buyer makes an early offer on an auction for a £30 furniture item, marked for collection only, which is accepted and then they fail to collect.... accusing the seller for being rude and then cancelling the order for no legitimate reason, leaving...

Am I being thick? Simple Delivery - Royal Mail

Am I being thick? We don't all stay next door to a post office!! Simple Delivery - Royal Mail, I stay in the country and Royal Mail collect my parcels. Was able to add collection charge onto postage costs when I arranged postage myself but now looks ...

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Potential buyer showing false interest.

Hi. Have been selling personal items for a little while and have a washing machine advertised for some months now.Someone has asked if it is available.I replied: When do you want to collect it?They replied:" Today."I replied to let me know what time....

Collect in Person Payment Made

Hi,I’ve just sold an item and the winning bidder is wanting to collect in person. The winning bidder has already paid but joined less than a week ago and has just 1 positive feedback to their account. A similar thing happened a few years ago and the ...

cant login to my account

despite several attempts i can,t login to my account, despite my phone being restartd several times and requesting several verification codes my phone doesnt get them. And its driving me mad, ive got funds i want to transfer to my account and the opt...

Terrible parcelforce performance

Posted an item on May 16th using parcelforce express 24.It still hasn't arrived 10 days later. Tracking is working but it's stuck in a hub still waiting.Buyer is very patient, but surely we should get some compensation or refund from parcelforce? But...

RETURNING A MATTRESS

HI Bought a mattress which is nothing like one i ordered, supposed to be memory foam and springs, anyway it came opened it has a slight rip no memory foam in it a tiny bit on top, can see all the springs underneath some sticking out more then others,...

Bad seller feel like I ve been robbed

I ve bought an item.. On ebay with wrong address on. I ve contact the seller, to update my address... And she was alright to cancel the order and send it to my update address... After waiting for 4 days for her to post the item, I ve let her no, that...

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Donating to charity question

Hello, I have made my first sale on ebay and have opted to donate 100% of the sale to a charity through ebay. Do I still need to link my ebay account to my bank account? Any information will much appreciated. Many thanks.

Item received after refund given

I sent an item tracked and signed on the 19th. Buyer hasn't received it and says if not received by Tuesday they'll start an item not received claim. Royal mail Tracking hasn't updated and it's seems to be lost. Not had this before so I wondered if I...

Buyer Question

Hi, I received this message from a buyer but I haven’t any restrictions on items. can someone explain please? You are unable to purchase this item due to restrictions from the seller. You have winning bids, submitted offers or bought 1 item(s) from t...

Returns

I got a sofa and when it came part was missing and I no longer want the sofa when trying to return it's only giving me royal mail or parcel force but those done seem to except such big items and trying other places it's wanting a fortune

Resolved! Simple Delivery - claiming compensation for items damaged in transit by Evri

I'm a relatively new seller, only ever used Simple Delivery. I recently had 2 packages and their contents damaged by Evri - one was so bad Evri actually reboxed the items. Both buyers say I had packaged the items more than adequately and I have photo...

Some advice please

I'm trying to sell a paramotor wing which is currently listed at £710.00 for auction or £1,000 for buy it now.There had been no bids. A chap messaged me today to ask if I'd accept £800 on a buy it now basis. I've said 'yes'. He placed a bid of 710.00...

Messaging

I’ve been messaging a couple sellers asking about their item, but my messaging are disappearing once i press send and not delivering? What is happening? I am not revealing any personal information or crossing any guidelines set out by eBay- I just wa...

partial refund

Hi, I wonder if anyone can help.I bout an item from the seller, from USA, it arrived today but it's a wrong item, completely different shirt in size and colors and patter, Anyway, I have contacted the seller and she issues a refund, said I can keep t...

Issue with buyer claiming item lost

Hi all, just looking for some advice here as ebay 'customer service' doesnt seem any use in providing any person to person help.I had a buyer buy a large item from me, item was paid for and sent however a week or so later the buyer claimed the item w...

The isle of wight keeps getting excluded on shipping. Even for small items, which majes no sende

Why is the isle of wight being excluded from uk shipping, we're not part of the channel islands. And unless its huge items like furniture, there's no extra charges or freight charges. It makes no sense, and its getting irritating when you can't even ...

Return label for item advice

Hi - I am a UK seller and I recently sold to an item to a buyer in Germany. They are saying it is 'not as described', I now need to generate a return postage label to send to them so that I get the item back, check it's OK and then give the OK to EBa...

Inadvertant new account

I have just inadvertantly clicked on "set up new account" and this, with its default name, is now dominating attempts to log back into my existing and established account. Should I get back into the new account and simply cancel/Delete it?

Payment payout hold, mc-011 account restriction

Hello dear,I need to remove my account restriction, I don’t know what is this, you send me one message on 19 may mc011 , I don’t have knowledge this thing, you tell me via message upload to proof of delivery and I send your message reply already 19 m...

Change from Delivery to Collecting in person

Hello, I have sold an item and was going to post it. However I am now passing the buyers house and we have agreed to meet and I can deliver it. How can i change this and get a collection code or QR etc that is needed to complete ? It looks like i wou...

Ownership upon winning

When I win an auction, do I automatically have ownership of the item or is it just a commitment to purchase? when does transfer of ownership happen then? Does it make a difference that the payment is taken automatically?

Resolved! Royal Mail Special Delivery with Extra Insurance

Hi, I would like to sell a very expensive item and would like to use Royal Mail Special Delivery with extra insurance (£2500). What courier do I select in the item draft on ebay? Do I select "Express Courier with Age Verification"? Once I get the tra...

Is Bulk Editing Broken?

Anyone else unable to Bulk Edit? For several days I’ve been unable to Bulk Edit. In my Browser I select items (usually drafts) that I want to edit. The Bulk Edit screen comes up with a list of those selected items. I select some or all I wish to edit...

buying as a guest

Hello I have bought an item as a guest as i could nit remember my id password and the item is not what it should. I have tried to return but ebay is messaging that the return is approved but the sender has not sent the return label. I cannot see the ...

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Counter offer confusion

Hi, I am a private seller. Yesterday I received an offer on an item I had for sale which I declined and replied with a counter offer. The buyer obviously accepted my counter offer as Ebay confirmed that payment at that price had been made by the same...

Cancelled order - still charged fees

Good morning, everyone. Yesterday, I sold a car, but the buyer requested that I cancel the order due to an error. I canceled the order and relisted my car, but now I’ve been charged two insertion fees. How can I receive a refund for the canceled list...

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Return from customer

So a person has asked me to refund them and they will return the item as they’re facing an issue with the item. However they’re doing this 10 days after purchasing the item, how can I be sure they haven’t tampered with the item and returning me somet...

Buyer gets refund then sells item

Hi a buyer asks for a refund of a purchased item , which you refunded. I have checked that users sold items and they sold the item you refunded even using my pictures! Surely this is against eBay rules?

I can't pay for the items I want

Is anybody having trouble paying for the items I want for the last 48 hours. I HAVE money in my bank account ( I phoned my bank this Morning) is there a problem with Ebay. It tells me when I go to pay for the items I have insufficient which is NOT ri...

Verification of my age

I want to buy a chainsaw it asks for age verification with bank details even 3 digit code on back of card not happy is there any other way to verify age

User avatar by • Contributor
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Age verification

Hi, I need to verify my age to purchase a mini chainsaw, but I don't have a credit card and can't find any other verification method. Any ideas ?

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How to enter a custom sku

Hi , I’ve been selling on eBay for a while now and never had a problem entering a custom SKU in my item specifications, but now there is a new eBay layout that takes you step by step through the eBay listings , and there isn’t any way I can put in a ...

When UK member browses lots on ebay.co.uk by category. International p&p is displayed to UK buyers.

UK buyers should not be presented with the cost of international p&p as the additional cost of p&p when browsing lots in each category. When a user is registered in the UK. Every lot displayed should show what the p&p costs for the UK. It is WRONG th...

Buyer fees, what are they used for

So just been thinking about the buyer protection fees ebay is now charging buyers. What are these fees meant to cover? In the past, it's been sellers that have been responsible for wrongly described items, or broken items via cariers responsible to c...

12-11804-05750

I purchased a wig and I have had issue with it as I've only just used it once the wig has bcome hard brissly and knotted itself can't comb it throughly and the top part of the wig has no natural look it's just round and hard looks unnatural.feels har...

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Return

Hello I started a return for my parcel and was told I need to return it by May 27. However, I haven’t received any QR code. Now, every post office I go they say I can’t return it without a QR codeWhat should I do?Thank you 

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sending parcel to Germany via Royal Mail click and drop - when and how is customs duty paid?

I am planning to send a large order to Germany via Royal Mail click and drop.I have never used click and drop before but the eBay GSP shipping quote is incredibly expensive in comparison . What I would like to know, is will I have a lot of paper work...

The USA doesn't seem to appear on either the list of included or excluded countries I ship to?

The USA doesn't seem to appear on either the list of included or excluded countries I ship to. Does anyone know why? I have previously sold to a collector in the USA who wants to make me an offer but keeps getting a message saying that I don't ship t...

Banned

I have just came back to eBay to sell haven't done for a long time ..and it's says I'm banned because I owe 2.46 and now I cant find a link or option to do a one time payment arggghhh

Account Restricted & Funds on hold for 60 days

Hi everyone,I hope you're all doing well.I'm reaching out to ask for advice or insight from fellow eBay sellers regarding a recent issue with my account. My account was recently restricted, and I haven’t been given a clear explanation as to why. I’ve...

I can’t finish my listing, help!

hi please can someone help me, I have finished my listing and every time I tried to post it keeps coming up with standard terms for posting and keeps giving an error message even though I’m selecting standard and then when I asked to read the postage...

Negative feedback received as a seller

Hi allI need the help and experience of the community regarding a frustrating issue with a negative feedback I recently received. I am a new and relatively young seller, and I started this business on eBay not long ago. In just a month and a half, I ...

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Non delivery of item

Hi. I purchased an item as a guest on eBay before signing up for an account. How can i get eBay to assist as a guest as my purchase does not show in my order history. Have reached out to buyer, had some responses but communications have stopped since...

Combined shipping

A buyer bought two items from me and selected different postage types for each - I wasn’t given a drop down option to add the tracking number from the parcel I posted, so the other item is still showing as awaiting despatch. I have googled how to res...

Technical problem with ebay app

when I go to eBay settings and then notifications it doesn't work. I get an error message 'something went wrong'. see aattached screen shot. this is all I ever get when I tap notifications.

User avatar by • Contributor
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Accused of selling a fake

I have just received an irate message from the buyer of some Vintage Chanel talc (discontinued now) that I sold while clearing some of my elderly mother’s stuff which included many Chanel items. I researched the packaging carefully and believe it to ...

Plummeting sales!

The frustration of being an e bay seller at the moment is dire… I mainly do this for my lad to help him, sales in the last few months have dipped drastically. This buyer protection has screwed up anyone buying and made prices rise. My items are all b...

Postage Label

My customer has paid £3.50 postage eBay created a label for a lesser value and now Royal Mail have refused to deliver the item and are requesting I pay £10 extra for postage It has been 8 days since it was dispatched How do I go about resolving the m...

Resolved! Cancellation requests

I’m on holiday and have the holiday notification on my listings. Two items have sold and buyers now asking to cancel as delivery will take too long. What are the implications for me as seller? Do my items automatically relist and what about fees? Tha...

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Item not recieved and no response

I did not receive an item and the case was closed by eBay before it was actually rectified, the item was rather expensive and it was over a year ago now but its just frustrating there seems to be nothing you can do.

Creating a Listing

Hi, when creating a listing:(a) Where on the listing do I state how many copies of an item are available?(b) If such an item is sold how does the system replace the sold item with another copy ie, if 5 were available automatically replace that number...

User avatar by • Engager
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Customer collected instead of item posted

Help! I sold an item and it was down for post. I clicked on the prepaid label etc then the customer decided to collect the item. once loaded in his car we could change the item to show collection instead of parcel shipment so I can get the money. he’...

Payment on hold

Hiplease somebody help,my payments are on hold as it says my NI Number does not match IRS number. I have tried to update my NI number lots of times but it’s still showing the same thing. Also , when I try to update my NI it takes me back to the same ...

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Vat.saw this on the bottom of an invoice,

Have ordered an item!but saw on the bottom of the invoice plus vat,was under the impression this item was in the UK,so what happens if I refuse to pay vat on this item when it arrives,can the seller take from my account or cause other problems

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Business seller fees

About to open as a business seller again can’t work out the fees so can anybody tell me please if I sell a item at £1 in collectibles or postcards or £2 in those categories I know after fee listings it’s 10 p to list but what are the rest of the fees...

Swapped items, buyer refuses to return item

I have sold item A (£30) and item B (£20). I accidentally swapped the items when I dispatched the items. I contacted both buyers to return the items.Buyer A has not responded, and buyer B insists on keeping the product. In a way buyer B is getting th...

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Air compressor faulty

Hi ,I bought an air compressor to fill air tank bottles ,the first time I started it after a few minutes the front exploded .i was in front of it seconds before it happened.I’ve contacted seller but no answer ,where do I report this on eBay

Posting large item in 2 separate boxes

Hi, I'm looking to post an item through the Global shipping program, but the item is to large to send in one box. Will I be able to post the item in two separate boxes and use the same reference number on both boxes? I've asked ebay chat assistance b...

Unbelievable mess

So according to the site over 500 in my account is ready for retrieval. Except I can't. Each time I get to the blue banner with the arrow I get asked to sign in and taken back to the blue banner and around and around. I've tried cache clearing then s...

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Unable change delivery method

Does anybody have any ideas how resolve a seller / buyer issue?buyer selected evri has delivery on itemhas the guy only lives mile from me i delivered the goods in person to himbuyer decent chap we both left each other feedback with great service etc...

Resolved! Same tracking number used twice

Hello,I'm having this issue that I posted an irrelevant parcel to a previous buyer of mine.The wrongly sent parcel was posted one day after via the same barcode. My questions are:How could the barcode still be vaild the second time if it'd been used?...

release of funds

Every time I sell an item on Ebay I struggle to get my funds released - I provide tracking numbers but it doesn't seem to make any difference. I just get fobbed off with endless excuses why they can't release the funds. Surely this is fraud on a gran...

Resolved! Seller blocked me.

I purchased two items from this seller, keeping one item and returning the other, as the seller accepts 30 days returns. I returned the one item immediately following correct procedures, and received a refund with the seller leaving good reviews. I r...

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Only refunded 1 item out of 2

Hello, I’m wondering if anyone can help. I purchased two pairs of shoes from one seller who sent me them in one parcel. None fitted so I requested a return for both pairs and sent them back in the one parcel. Seller only refunds for one pair. Going o...

Upcoming Advertising/Promotion Changes

Just received notification that in June Generally advertised promoted products are being modified. Unless I misred the bulletin it seems that if ANYONE (scammers / competitors / errors ) click on your promoted product ALL further sales will be deemed...

Order I’ve placed

Hi, I’ve just placed an order with 2 items in it, I would like the courier to hand my parcel to me personally, as a lot of our residents orders are getting pinched, as some of the couriers are just leaving them inside the main entrance. Thank you

Image disappeared

Any ideas why the image only remains visible for 10 seconds when I wish to study it before buying? This is happening on the app, not on the browser web site.un able to view items before buying now.

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Resolved! Pokémon pre order never delivered

Hi all. I purchased a Pokemon Journey Together ETB back in January on a pre order and wasn’t expecting it anytime soon. Unfortunately, the seller has deleted his account and has stolen my money. I can seem to get through to eBay to initiate my buyer ...

Seller not sending items

I’ve given the item he’s received it requested a refund and I’ve given it. He isn’t sending my item back and I have no indication he is sending it back due to wanting more money for a post as he has received the money. Please help me.

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A seller closed my request

I bought a perfume and I relapsed it was a counterfeit ,I had realized t wa not genuine even before it was delivered .I informed the seller and he said there was nothing he could do about it and that i should wait till it is delivered .the product wa...

Listing view

Hello there I listed one items but I not getting enough views I have a promoted listing but that not helpful I am above standard and have 5.0 seller rating and 100% postive feedback why does this keep happening ebay being really unhelpful my Product ...

Getting paid without a tracking no

I just sold a bike, which the buyer picked up in person. Because I couldn't figure out how to remove the postage charges from the listing, I discounted them from the counter offer. When I went to record that it had been 'sent', the app insisted that ...

adding postage to a listing

Follow up to earlier query.I listed three lots for collection only but put a footnote on the item details to say delivery may be possible and to contact to discuss. Someone has enquired about delivery and made a bid on one lot. Two other lots have ha...

Didn't get a refund

I returned an item and the seller initiated the refund but I still haven't got the refund even though it's been more than 10 days now

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ACCOUNT LOCKED - HELP TO GAIN ACCESS

My account has been restricted because I arrived on holiday in Thailand and logged into my account. They are requesting to call back on the phone number which I set the account up with in 2020. I have since gotten a new phone / phone number so I can ...

McAllister Grass Trimmer MGT18-B

Hi I am repairing this model of a Grass trimmer in which I am looking for a I8V DC Motor with a screw shaft not a round one, which cuts with plastic blades not a string cut . I would appreciate any help please because I cannot find one to replace the...

How do I get hold of someone at eBay.

I made a purchase last year and the seller hasn't posted & I suspect they never made the items. This was a second order, the first order was completed months later as the seller was complaining about being sick. I thought this second order would take...

Scammed?

Bought an engine part. It arrived but is totally useless due to being used with no oil. Seller sent me a fake phone number then ignored any communication. Has now advertised as being sold out of all items. How do I contact ebay for help? Just keep ge...

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How can I avoid Evri delivery for purchases.

I bought an appliance with £7.19 "standard tracked delivery" which I assumed was royal mail 48. . When I got my confirmation the postage had changed to £5.99 via Evri. Sadly I avoid using Evri , they are a disaster on our area. I.asked the seller to ...

Seller phoning my mobile !!!!!

ok so i ordered some seedling pots and they sent the wrong ones. I contacted through ebay to tell them and a day later a man phoned my mobile number and offered me the ones id received for a discount of £5 and then sent me an invoice and also the ori...

Unable to revise a listing

I created a listing and wanted to add some extra description and photos to it however, I keep getting error messages when trying to save:and here's the listing:https://www.ebay.co.uk/itm/187239238637I've tried from desktop Firefox and Edge as well as...

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Age verification

Can someone at EBay.Find a solution to not just having a credit card to verify ages. Surely drivers licence should be able to be used or are they so tech STUPID AT META. not everyone has a credit card .. I can’t bid on tools and have lost out due to ...

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Postage

Hi have sold an item and posted it myself and have a tracking number, while trying to add tracking number I’ve some how got an eBay label how can I reverse the label and add my own tracking number thanks

Listing an item for £8000

I would like to list an expensive picture but I seem not to be able to list anything for more than £3000. Obviously there are already sellers doing this so how do I list the item.

Negative feedback for late delivery

Good Morning, I have just received negative feedback (my first) for late delivery. Buyer purchased on Sunday I posted on the Wednesday and it was delivered on Friday 3 days earlier than the estimated time on the original listing. The buyer expected t...

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  • 225 Views
  • 1 replies
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locked out of account

Ive locked myself out of my account. Having phoned ebay for help which was useless. I gave them my telephone number and postcode but theyre saying my postcode is not registered to my account. I can't give them a another one because i haven't got one!...

Resolved! Didn’t receive a code for my parcel

Since eBay runs on useless AI slop I’ll make a discussion. Ordered a 4070 super and had it delivered to a nearby shop, says it’s delivered to the shop, I go down, asks for code, I haven’t received a thing from eBay, no email no texts checked junk fol...

I was asked about my kids

Hi,I just went through a survey from ebay but asking about my children I think is too much. Please chenge your policy as this is a too dip dive in any person live. I replied without the thinking but I will be carefull for future

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  • 1 replies
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Payment on hold

Hi there for some reason I have not received my payment yet it was been a week since the order was delivered I would really like my money plz

User avatar by • Contributor
  • 312 Views
  • 4 replies
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Underpaid

I sold an item for £29.60 after fees (confirming this by looking at the order breakdown) when it came to recieving my funds, I'd only received £18, I'm confused as to why I was underpaid as the £29.60 was already after ad fees, and there was no servi...

Verifying my age

I’m trying to by a mini 6inch chain saw to trim down a small tree but I need to verify my age , but I need a credit card . I don’t have or have never had a credit card . How can I verify my age , surely there should be another way

Didn’t receive item

Hello good evening. Sorry to bother you but I am looking for someone that can help me. I ordered an item from a seller on here, it didn’t arrive, due to the fault of the delivery driver from Evri. I have been trying to resolve this since 10th MARCH a...

Postage changed after sale

Hi, I have sold 2 items and stated that the postage service would be yodel and even paid for this after the sale. After having difficulty trying to use yodel, I decided to use evri which actually cost more than the original cost. I have emailed the b...

Feedback

I recently bought 3 times from the same seller, none of them were any good for what they were supposed to be for, so I left honest 1 star negative feedback, the seller then msg an said if I revised the feedback to 5stars they would refund me 30%, eve...

Order cancellation

HelloI won an item at auction on Sunday 18/5.On Thursday 22/5, I let the Seller know that I would be paying (when my pension was paid into my bank account) in the early hours of Friday 23/5. The Seller responded that would be OK.Only 5 hours later - ...

New Small parcel size?

Ebay stated that a new small parcel option wuld be available from the 20th May , is anyone getting this option as i am not seeing it.I sell bundles of books that i purposely put together to fit as a small parcel.Currently with just royal mail selecte...

Postage issue

Hi I sold end post item on eBay but couldn’t print off eBay label at the time and was unable to retrieve the label after but eBay gave a tracking number and said I sent item even though I hadn’t. I posted the item through post office and now the buye...

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  • 1 replies
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incomplete items purchased

Purchased a large amount of boxes of small plastic figures, which the seller said they were all complete. Of the 21 boxes 5 had half or less figures missing. What would you expect the seller to do to resolve the issue?

Policy violations

I hand make my own crafts. I have recently had a listing hidden as it apparently violates a policy in that it states'Offers to buy or sell outside of eBay are a potential fraud risk for both buyers and sellers. Transactions conducted outside of eBay ...

Feedback to seller's

I keep getting asked to leave feedback for items i have bought. Do you think that sellers should say thankyou when you pay them?For me, if they don't say anything then I won't leave feedback... Am i being harsh or realistic

Age verification another one!

Many, Many folk on here DO NOT OWN A CREDIT CARD and have been members for many, many years Ebay please sort this out as sellers will lose sales, and you will lose customers you need to find a solution asap

Tax

Hi,I can't understand why I am paying tax on a used item that has been paid tax on from new and the seller is a private person?This is illegal in English Law.

please help - return

Hello - I am a private seller and just trying to declutter/ etc. I sold a pair of curtains that were new/ never used. The buyer has contacted today to say they are in fact actually defective and wants to return. I have agreed and followed the procedu...

How can I apply the coupon?

Hi. I just noticed that I didn't apply a coupon when purchasing this. How Can I fix this problem I contact eBay or I have to return and reorder this again with the coupon? thank you.

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  • 215 Views
  • 2 replies
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Yaerly sales total for Income tax

I've noticed that my total sales for year-to-date includes the cost of postage as well as the sales price, but this doesn't take into account the fact that I have to pay for the postage. I don't believe it is right that ebay includes this in the sale...

Why can't I see my schedule listings onu iPad

I have started selling again and have listed a few items and scheduled for a later date but I cannot see them and it's not given me an option to find them on the selling tool. Very frustrating eBay should have left things alone . Don't know what to d...

Resolved! Selling through GSP

I'm a private seller and registered with the GSP. I have an interested buyer from the US , he says he's been trying to buy one of my items and can't . I've checked my preferences and it includes postage to the US.I've sent items to to US before witho...

Postage fees

Hi, I’m trying to get my head round postage as a seller. I’ve newly starting sellling my old clothes. So example. If sell a ln item for £10 plus postage say £3.15. The buyer pays this. I do my seller thing and buy postage via eBay in my ready funds a...

User avatar by • Contributor
  • 246 Views
  • 4 replies
  • 0 kudos

Faulty item

HiI purchased a car part of ebay from a Chinese company based in the UK 3 months ago now it's developed a fault and no longer works, it was a high pressure fuel pump costing over £170 new.I've tried to contact them but not replying to my email. How c...

Ebay asking for refund before i get paid

I recently sold one of my phones on Ebay platform. Transaction completed and I sent the package to the buyer. On receiving it, I got an email from Ebay saying they mistakenly overcharged the buyers account more than the selling price and they can't r...

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Age verification

Good afternoon,my account requires Age verification although I do not own or use credit cards. Is there a way possible to have my account verified another way? Many thanks in advance.

Adding tags to listings

Hi,Did eBay got rid of tags? I have seen many advices on the internet on how to add tags to the listing but it seems to be outdated since I can't see that option anymore. Does anybody know what happened with tags? Or is it still possible somehow?

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Fees

Had to pay the post office and extra fee for two items already paid and dispatched....no extra fee no item.How do I get a refund for these extra postage charges

Ebay premium Service Badge

Hello, I Need an expert Advise.The Issue i am facing is that.I Got the Top Rated Seller Level on 20-05-25.I meet all the requirements for the ebay premium service badge but None of my listing are eligible for the ebay premium sevice badge.I checked i...

Evri have lost a Parcel I have Sent to a buyer

I recently posted an item to a buyer using a simple delivery Evri label. Evri appear to have lost the item and are not responding to my requests for information on where it is (depsite promising to get back within 24 hrs I've been onto to them 4 days...

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