Cancellation requests

[love2070]

I’m on holiday and have the holiday notification on my listings. Two items have sold and buyers now asking to cancel as delivery will take too long. What are the implications for me as seller? Do my items automatically relist and what about fees? Thanks 

[jckl1957 · Accepted solution]

If you listed with any voluntary upgrades, or chose to promote your items, then those fees will be payable but private sellers don't usually pay any listing fees.

As long as you cancel using the reason 'buyer asked to cancel' there is no negative impact on your account,

Items won't relist automatically.  You can relist them immediately you cancel them if you want to.

[love2070]

Appreciate your reply. Thank you

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