Item not recieved and no response

I did not receive an item and the case was closed by eBay before it was actually rectified, the item was rather expensive and it was over a year ago now but its just frustrating there seems to be nothing you can do.

Message 1 of 2
See Most Recent
1 REPLY 1

Item not recieved and no response

An item not received case can only be closed  because of 2 actions.

 

One is that the seller had a valid tracking showing delivery,  this when entered into the case would close it in the seller's favour.

 

If the seller hadn't entered a tracking number within 3 days of the case opening,  you must then,  escalate the case,  ask eBay to step in,  and they would have forced the refund.

 

If you did not escalate, then with no activity,  the case would close.

 

After a year it's too late to do anything now.

 

@water_car 

Message 2 of 2
See Most Recent