How do I get help from eBay customer services to contact a seller as I haven't received my order.
It was ordered as guest not via my account and so they can't see my order and advise who the buyer is. I have the order reference etc.
My bank statement only shows payment to eBay?
I have been on/ off chat to raise this several times but go around and around and around in circles.... trying to speak to someone is getting very stressful to say the least.
All help apricated as I have bought an item and not received - this shouldn't be difficult to report. I have order number etc etc but getting no where.
Date of order - 27.4.25
Order number - 02-13012-85106
Delivery should of been by 3.5.25