I haven't received my order - eBay wont talk to me!!!!!

How do I get help from eBay customer services to contact a seller as I haven't received my order.

 

It was ordered as guest not via my account and so they can't see my order and advise who the buyer is.  I have the order reference  etc.

 

My bank statement only shows payment to eBay?

 

I have been on/ off chat to raise this several times but go around and around and around in circles.... trying to speak to someone is getting very stressful to say the least.

 

All help apricated as I have bought an item and not received  - this shouldn't be difficult to report.  I have order number etc etc but getting no where.

 

Date of order - 27.4.25 

Order number - 02-13012-85106

Delivery should of been by 3.5.25

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I haven't received my order - eBay wont talk to me!!!!!

papso22
Experienced Mentor

Put ' buying as a guest' into the help search box.  

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