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Seller News: December 2025

Check out our latest updates to help optimize your business.

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Experienced eBay sellers and buyers, helping other users with all things eBay.

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Safety Recall of item

Hi, I was contacted by ebay to advise that my item purchased in May 2024 is not safe to use and to cease using it immediately as it is a metal product that is not earthed. The seller and item had disappeared from ebay so not much I could do, but Ebay...

Dispute failed authentication

I’m selling a diamond solitaire ring, The Diamond Story, authenticity has come back verified, however “the item’s condition doesn’t match listing description”. Issue found during inspection include “ item suspected breach of eBay’s prohibited item po...

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Outrages ebay fees and tricks

Have you all noticed how Ebay now takes 20-25% of sales item value without people knowing about it.I think it is outrageous hwo they do it. Here is the trick:You list an item, say a bicycle. Having done the research you can see that most similar bike...

Selling items and buyer reported not recieved, was refunded by ebay and now buyer has finally reciev

I sold a set of books the buyer contacted me to say he hadnt recieved them, i sent the evri tracking to him. Ebay then refunded him and hes contacted me to say hes finally recieved them today (4 weeks after i posted). So does that mean i lose the sal...

broken candle

hello all i sold a gingerbread candle to a very nice buyer but it got smashed to bits by royal mail i gave her a refund but what about my loss how do i claim for breakage any ideas would help i have never bothered before but this is candle 9 thats br...

Pre-paid postage label

Hello all. I accidentally selected pre-paid postage label but I didn’t want it as I was going to the post office to send it & select a better method of tracking but now the item I’ve sold has been given a tracking number but I didn’t want to use the ...

Not received full funds as a seller

I sold an item through simple delivery for £7.50 yet I only revived barely half the amount even though there was no fees other than the protection fee of 62p, I did not use advertising either and I don’t know how to raise this issue to get my money

Global shipping programme

Gsp enabled on my listing but 3 different buyers Italy, Spain and Lithuania in last two days haven’t been able to pay it says on their eBay seller doesn’t ship to their country

Contact seller not working

I have sent three messages to the seller but he has not received them and when I check them on eBay account they are not there. I cannot contact the seller and need to arrange collection.

Faulty battery charger.

I got a message off ebay telling me a Makita battery charger i bought is a potential fire risk and is subject to a re call, ebay said i should contact the seller, which i have fried to do bot had no response. How do i get ebay involved with this when...

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Sending for Authentication

Help !New to this !Do I have to put any details in packaged item going for authentication or do they get details for them to send it on to the buyer from the QR code on the label ? Thanks Carole

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Voiding and creating a new Inpost label

Hi, I have sold an item using eBays simple delivery, the buyer chose inpost, i generated the label and went to the shop. In the shop the code scanned but failed to print a label - but does now show as being in the delivery system. Obviously i left th...

Settings

Hi I am using a tablet PC but want to show the desktop site all the time not the mobile site. I am using my browser and set it to desktop but it keeps reverting to mobile.Any ideas?

Royal Mail issues

Have had 3 deliveries in the past 2 weeks that have never arrived well past the delivery windows (2 are 2nd class parcels and the most recent is 1st class) even when dispatched the same day as the payment was made. Additionally the tracking system on...

Warranty con

Hi,I bought a Hugo Boss watch back in July 2024. After a few months it developed a fault. Under the 2-year warranty I recently returned the watch for repair to a company named Mistral Services. They want to charge me £111 for a full service. No menti...

Stop automatic payment on offers

How can I stop eBay from automatically making payment on an offer as I don't get the option to choose the postage type . There has been the lady few items that has the option for local pickup from post office at reduced cost but I don't get the optio...

Labour cost

Hi bought a new clutch for my car. The garage charged me £350 to fit. Only to be told the clutch was faulty.I then had to pay another £350 to have another clutch fitted. (They supplied) been using this garage for over 30 years and trust then 100%Can ...

Resolved! Can guest purchases be shown in new account?

I recently made a purchase as a guest, but then decided to create an account as am likely to make more purchases. As I have used the same email address for both, will the guest purchase end up showing on my new account? Can't find anything about this...

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Resolved! Buyers Protection fee

I am a seller. A buyer has made an offer of £450 for an item. Ebay states I will receive £434.61. Why hasn't the buyer Protection Fee of £15.39 been added to the total cost the buyer pays? This implies that I, as seller, pays this fee. This cannot be...

Address label mix up

I used the qr code that eBay provided for royal mail 48. I watched the drop off shop print the label and I'm pretty sure they stuck it to my parcel. The buyer has received a completely different parcel, but the label on it matches my tracking number.

Seller and UK government recall safety recall

Has anybody received a government safety recall notice on a product from this company? Item details: 266997333622 - 5m-25m Outdoor 10A 2 Gang With Extension Lead Switched Socket IP66 Outside Product Safety Report: Outdoor Sockets & Extension Lead sol...

Buyer being aggressive

So I accidentally uploaded the wrong photo on my listing, however the title and description were accurate and correct. The buyer has been aggressive and threatened to come to my house for their money all because I accidentally uploaded the wrong phot...

Top marks for eBay agents!

Hi all, Alas, I've recently had an unpleasant purchasing experience with an uncommunicative seller and found myself having to contact eBay and ask them to step in. Fortunately I have now been able to close the case as the missing item has arrived - b...

Sent parcel back

I've return a parcel back but its not showing on returns been given to 8th Decembver to do itused printed label what ebay gave me.there's no infomation or procedure to tell ebay its been sent The item is a philips CDi ConsoleOrder number 20-13826-407...

Posting

Hi. I posted an item not using eBay (the buyers address details were not fully filled out and when I contacted him for the details I could not put them in). The buyers address has the item and has left positive feedback BUT I still have a post now ov...

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Counterfeit

What does eBay actually do about counterfeit items? The seller has said to return the item for a refund, but then they’ll just sell it on but it’s a fake, so I don’t really want to do that. I’ve submitted a report but haven’t heard anything. The cont...

Packet containing just piece of cardboard

I have received a small packet, delivered by Evri, from eBay Simple Delivery, containing just a small piece of cardboard. I have received everything I have recently ordered and nothing is showing on my account. I'm worried that this could be a scam?

Seller ignores my message

Car parts that were fitted in April and have covered less than three thousand miles have failed, when sending the sellers several messages, over the course of a week about this, they are ignoring me, but as the parts were bought in February, I can’t ...

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Buyer paid for postage after I put free postage and they have selected the wrong delivery

HiI sold a mobile phone yesterday. I put it was free postage as I was going to send it via Special Delivery (at my own cost). When the buyer paid they paid for delivery for some reason and then selected a no signatory 48 hour tracked postage - I know...

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Seller protection

Well I've had my first buyer not recognising a transaction. Disputing it with their financial institution. Goods clearly delivered using 48hr tracked. Photo provided.This scam is on the rise.I suggest send everything with proof of delivery.Seller pro...

Change of payment method

I have a personal ebay account but I want to start to sell. I have been trying to change my payment method from buying to selling cost but I realise there is not option for me to do that. What do I do?

Negative Review removed

I bought a phone case set from a seller The product was never delivered but seller obtained fake delivery confirmation and then refused to resend or refund. Only agreed to refund after involving eBay and threatening to bring legal proceedings. I obvi...

Manage postage not working

My “manage postage “ section not working at all… At first it didn't work on my phone, then on my iPad it didn't work for me.. I tried clearing the cache, deleting the app, and downloading it again, but it still doesn't work. now I can't add anything ...

DHL collection and expired labels

Helloall. I have an urgent issue with DHL and expired labels. Is anyone aware if they will still collect parcels after the labels have expired or if not how do we get new labels and get the parcels gone to their buyers? I cannot buy new ones or get t...

4.6 x6ft Double Bed with 2 drawers

I purchased a bed last night the bed was showing discount calculated, I made sure I added the discount myself at checkout. Also the bed was showing above the add BlACKFRI20 20% off which has not been deducted. Would I been entitled to both discounts?

Delivery address change

I’ve accidentally accepted a return but selected the wrong address. It’s on a prepaid label and the buyer has said he will hold off on returning until I can change it but I’m not sure how to and eBay FAQs are no help. Can I change the address and if ...

Is it common for seller to cancel a bid?

I won a bid, the seller cancel it at once and claimed it’s “buyer request to cancel it” as it’s not factual, I asked the seller and showed my concern. the reason he replied is the price is too low, and he set the price wrongly. is it a breached of an...

Offers

How do I decrease the amount of time allowed before a sent offer expires? It seems to have increased to longer than 24 or 48 hours, which is what I remember it being.

Diesel pump

I sold a diesel pump and the buyer returned it after 30 days saying it did not work but offered no explanation from the mechanic or garage the fitted it .when returned it had second hand parts fitted to it and the high pressure sensor had been remove...

planning the collection from home on evri

Because the product I sold was too large, the collection point refused to accept it, and they told me I'd have to contact Evri for a home collection. I haven't been able to reach anyone on eBay or Evri, and I have no idea how to resolve the issue.The...

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Suspicious transaction

I was trying to buy a projector screen from a seller but, at checkout the verification process was not my number, despite me being signed into my ebay account at the time (which has the correct number). When I tried re-verifying my actual number on m...

Selling an item abroad

 Hi, I have sold an item to a customer based in Sweden. They are unable to complete the transaction because of a postage issue. See screenshot. It says “ask seller for postage cost” but I have the global shipping programme turned on. I recently sent ...

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Seller is refusing to help

So I ordered a top with a design on it It arrived today and as soon as I opened it I could see it was the wrong size for one but also the letters and small design around the letters was cracked and peeling ( new top not used seller sells loads of the...

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Refund

Dear Sir/ Madam,I have been writing to you several times. Please, please answer me. I bought this item with the order number of 21- 13757-25974. I did not recieve the item because it had been taken by someone else. I asked for refund, but just before...

Cannot complete purchase

I won an auction earlier this evening. I attempted to pay for the item, error message says the seller will not post my region. I live in Northern Ireland, in the United Kingdom. Never been a problem before. What is going on? Seller had also selected ...

Selling

Hi Yes I'd like to know why the return address is on the label if it says address is not shown

Return

my buyer do refund and kept my item ... I want my item or my money..... I tried to contact him but all in vain....i told him earlier your parcel has been shipped but he did not listen and do refund

Buyers location

Just need some help i am based in the UK and just sold a large item which clearly specified collection only i have just looked at the bidding history and the winning bidder location is saying Hong Kong??. I have messaged the winning bidder to confirm...

Buyer requests refund

Hi all, so a buyer has requested a refund of an item they purchased from me for there car. Of course if I knew I was entirely at fault I would issue the refund without question but I posted the item and the picture shows exactly what you get and in a...

Policy violation: offering to sell outside eBay

I’m trying to list a gaming pc but something is triggering a policy violation regarding selling outside eBay however there’s nothing in the product description apart from individual part details. I received an email and for a brief moment it offered ...

Unknown seller

I recently purchased some items and this did not come up in My EBay. However the money £28.04 was taken from my bank for goods ref 02 13852 12417. How do I find out who this seller is. As I have not received the goods or had any emails from them re d...

Dispatch overdue

I’ve sold an item. They’ve paid and I’ve used the simply delivery service. So I’ve printed the label then dropped it off. Buyer has received, given me good feed back however it’s still sitting on my sold page as ‘dispatch overdue’. How can I clear th...

Selling my product

Hello I’m having issues with an item I’ve sold. The buyer is saying he’s received a different item to what I posted out how do I go about this?

Returns label will not print

Hello I have received a returns label to my registered email address but when I click on the print option is just says something has gone wrong. I have noticed that the username on the email does not fully match the username registered on my email ac...

Cancelled Purchase

HiI have a buyer that has cancelled the purchase - that's fine, but my question is, if I want to re-list the item it says I have to re-list with fees. How is this right when I have not cancelled the purchase?any help would be appreciated.

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Joining the VeRO programme

Hi all, I have emailed the VeRO team to join the programme, but I wondered if there was another (quicker) way to join and protect my brand? Any help/advice greatly appreciated! Thanks

Getting a refund paid

Without any action on my part an order was cancelled and I received an email from eBay confirming I would received a refund within 3-5 days. Now beyond that period I have not received the refund. How do I get this paid?

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When clicking on 'go to checkout ' on a seller offer, getting a ' there was an error processing...

When clicking on 'go to checkout ' on a seller offer, getting a ' there was an error processing your request.' error popup message. The same error message for different offers, from different sellers too. Tired refreshing the page, waiting and trying...

Seller has scammed me

Seller has scammed me by sending a fake tracking number. He also has zero reviews on his profile and has tried to sell me an iPhone 16 pro max new for £500. I put in an “item not arrived” case with eBay but they haven’t done anything about it and jus...

listing removal OTC cream

Just has a listing for Voltarol cream removed as it is against listing policies, however there are13 live listings for the exact same product.Anyone else had this problem

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Postage wrong

Hello. I have accepted an offer for an item, and when going to download the postage label, it is through Royal Mail and the parcel restrictions are 61 x 46 x46 which is too small for the parcel, which is 81 x 46 x 18. I specifically wrote the weight ...

how long pending payment

I’m selling an item and it’s stuck in Pending as the buyer payment hasn’t gone through. I want to edit my listing but can’t as it’s in Pending . How long does it dtatbther

Selling

Is the global shipping program open to buyers in the USA , the items I have got on the GSP don’t seem to allow shipping to USA , and I have not excluded the USA, and I believe the items are eligible for shipping

Log in suspect

I got warning about suspect log in. I did log in, correct time and date. But the address is not where I logged in. I've had this issue before, is it a common error with ebay? Can I just ignore it?

Requirements for selling batteries in the EU

I was sent a message stating:We’re reaching out to you as you sell batteries or products that contain batteries in the EU. From Monday 18 August 2025, listings made by battery producers must comply with requirements in the EU Batteries and Waste Batt...

eBay's attempt to gag free speech with spurious libel warning about Simple delivery

eBay have deleted a posting I made about the massive shortcomings of the 'Simple' delivery sytem foisted on sellers.I received a warning that my posting was libellous in that it questioned the brainpower of the people who invented a system that allow...

Closed Return Request

I bought an AirPod Pro case from a seller here in eBay, unfortunately it didn’t connect to my phone and the seller is not honoring the return policy. Turned out he closed the return request that I opened and I can’t even apeal. what should I do pleas...

Just wanting advice

Hi,anyone?. Just after a bit of advice please. The last couple of months Ebay has warned me about seller performance being below what they expect due to listing cancellations.when I list an item it's a 7 day auction. After 7 days ebay keep relisting ...

Sold items - funds not received?

I sold 2 items at the start of last week. Both have been delivered, & I haven’t received any issues or complaints from the buyers.. The funds haven’t gone into my ebay balance yet though? I’ve left it a week now thinking it was just some sort of syst...

Order number: 04-13880-28040

I purchased this item number and wanted to return it the items came in 6 boxes while Ebay sent mz only 1 returning label and I needed another 5 labels to return the remaining 5 boxes. How should I go about it. Thanks.

Paypal fraud

I have closed my paypal account because I have found from my bank statement that the have been duplicating my transaction payments. Has anyone else had this problem. Is there a more secure way of paying on eBay.

uploading CSV file

Hi all, Just need some help please, I am new to this action, so please bear with me, I am in the process of learning how to upload a CSV file to bulk list item onto eBay, I have my file ready and currently in uploads section on eBay, my question is, ...

Seller cancelled order now stuck in basket

I won an auction but before I had the opportunity to complete the PayPal transaction, the seller cancelled the order with the 'Buyers address incomplete' option. This was clearly because the item had sold for less than they were happy with and they h...

Payment hold

What are you supposed to do if you have done everything correctly but the buyer hasn't gone to pick up there items, i can't receive money until everything goes through the long process even though the item has been paid for, it isn't my fault even th...

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Postage Lable For Royal Mail

Postage automatically chosen by eBay via Royal Mail, eBay know what the item was, Batteries, but it turns out batterries are prohibited by Royal Mail,they are now stuck in a depot waiting to be checked and most probably disposed of, that will be a £2...

Selling to Jersey

Hi, I have a buyer interested in an item that I am selling but they are based in Jersey. EBay is recommending simple delivery for domestic delivery and I believe it adds protection to both parties when this delivery method is used. However if I enabl...

Trade-in Items: Consoles

Have a PS5, originally purchased at auction. Subsequently, previous owner was banned from Playstation network; therefore unable to logon to purchase games online digitally. However, console still works as standalone unit - accepting game discs. The a...

Combined Postage

A buyer just won two of my items that I listed both with Simple Delivery.Is it possible to combine the postage on Simple Delivery? If not, what's the best way around this so he only pays one lot of postage.

Seller won't send a VAT receipt

I am a VAT registered and have requested a VAT receipt but the seller business refuses to send one, even though the business has confirmed it is also VAT registered. It says that it is not obliged to because I purchased "as a private individual and n...

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returns

Hi I return a package to a buyer and they received it 7days ago and have also added they are trying to repay but can not navigate their way through ebays refunds and I not received the refund through ebay . any ideas

Business profile

I am trying to revise a listing offering free postage but am unable to as it states my "business profile" is changed. What does this have to do with posting an item? Ebay seem to be making posting letters and small packets deliberately complicatedAls...

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Item not arrived

I made an order on a guest account as I forgot i had one. 1 of the items have not arrived I’ve contacted the seller had nothing back- I’m struggling to request a refund as I made the order on a guest account so is saying the order can be not found- a...

Resolved! Advice: UK private seller/personal info

Hi, I need to ask if a buyer will receive my name and address as part of their confirmation email. I am a private seller and have probably sold less than £500 worth of items in the last year but in my overall sales over four years it is probably clos...

Resolved! Where can I view messages sent to a seller during a missing item conversation?

I may be missing something obvious here. I've sent two messages now to a seller whose item is stuck in transit with Royal Mail. That's all in hand at the moment, and they're responsive, but I can't find a place to view the messages I've sent to the s...

problems uploading templates

Hi, I have recently changed my computer and I am now having a problem uploading my items I am getting the message, Warning - Returns policy attribute returnDescription not valid on this site|returnDescription||Warning - If this item sells by a Best O...

Resolved! Insufficient Postage from Seller

Hello, I sold an item with free postage and used Standard Tracked Delivery, purchasing the postage label through eBay. Unfortunately, the item has not been delivered and appears to be held somewhere. Royal Mail told me the reason is “insufficient pos...

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Toy cap guns

I have had 2 warnings trying to sell 2 vintage toy cap guns from 70's on Ebay, it's not right that we have no way of arranging, or appealing the decision, considering that Ebay hasit listed from other sellers. I want the unfair warnings removed from ...

How to return an item that you never ordered

Got a package that had my address on it but someone else's name , have checked my neighbours in my estate and they don't know them. How can I return it to the seller as they may have to give the person that bought it their money back or a replacement

Simple Delivery

So we are forced to use simple delviery but my package was too big so I used my own carrier (DPD) who aren't an option with SD anyway. The customer paid Ebay for SD and I paid my courier to make the delivery. How do I get the money the customer paid ...

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International postage Royal Mail

Hi I’ve sold a coat to go to USA and label has been done for Royal Mail by simple delivery but it weighs 2.3kg. Does anyone know if it will be ok as it says 2kg in the label details ? Has anyone had to pay any additional charges ? It’s going to a shi...

Overseas purchase

Hi there, I purchased a pair of secondhand “waterproof boots” from USA and ended up paying more for the postage and taxes than the boots. The boots ended up to not be waterproof as advertised and the seller just said to refer to EBay. if I asked for ...

Collection point continually refusing parcels

I am now forced me to use Evri, the collection point is now a 2 mile drive from my house, where as before I could walk in 2 mins to the Yodel point. 50% of the time I go to drop parcels the One Stop Collection point refuses my parcels, sighting no sp...

eBay U

Hey everyone , I recently entered the eBay sellers up n coming competition which the cutoff date was a few days ago - I had video links stored on drop box for the entry. I had an email from dropbox saying someone called Samuel Hickley wants to view t...

Resolved! Switching delivery service after sale

A buyer bought 2 items from me, electronics and quite bulky. I'd like to package everything into a big box and use DHL instead of Royal Mail/Evri. I plan on paying for it, but not sure how to proceed since I've got prepaid labels from sales with trac...

Selling

Can anyone help me I had an item for sale at £1620.00 accept an offer at £1600.00 but when the offer came through the offer states I will only receive £1562.06 and I don't understand this as the buyer pays the protection fee

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account

I need help with my seller account.My account was restricted when I tried to list my first product.During the process, I connected my Payoneer account, but Payoneer showed that my password had expired. I had to create a new password, and right after ...

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Evri

I've just noticed that my latest LP purchase is unfortunately once again being delivered by Evri. This is despite my last purchase and several others before being damaged in transit by Evri. I have complained to Ebay about them and they have refunded...

Where is my purchase coming from?

I have bought and sold on eBay for quite a few years now, but in the last 2-3 years more and more is being sourced from the far east. I don't have a problem with this especially when the quality is good and the prices are generally exceptional, but w...

Buying

I go to buy something on the eBay app , never normally had a problem but now it comes up in red at the top saying my payment couldn't be made and to select a different pay method , how do I resolve this ?

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Listing

I am unable to list my item to sell-Ebay site tells me that the "my location" information needs addressing.Checked - all correct -still won't list. Anyone else with these issues?

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Your seller account is restricted

I have recieved the returned item back from the buyer(by mutual consent) but now my account is restricted beacuse they have not refunded him, how do I solve this, the Ebay chatbot is a waste of time....thanks

USA Tarrifs

UPS are asking for 90USD in tarrifs on an item I have sold to a customer in the USA. I can't get a reply from the buyer, as to whether they are happy to pay it. Can they refuse to accept the item and what would I be liable for?

Starbucks cup

Hi and I'm still waiting for my delivery from eBay a Starbucks cup and didn't come yesterday and didn't come today I been waiting a while now for my delivery what day is my delivery coming??

multi channel fulfilment from UK amazon store for a product to Europe via global shipping

I have tried to set up a multi channel fulfilment from UK amazon store for a product to Europe via global shipping. However, it says error in address in Amazon when trying to create the shipment since it is not a UK address. How do I address this? Th...

Parcel too big!!

I have sold a doll house and the buyer has already paid for the largest royal mail shipping label, but the parcel exceeds the royal mail size? So I am going to have to switch couriers. How do I do that?

Frustrated Customer

Is it getting more difficult to actually SPEAK with a HUMAN at e Bay, or is just me!! Over the years it has been bad, now it is virtually impossible! Will be leaving after Christmas. Life it to short. Shame on them!!

income tax

I dont quite follow the income tax issue. eBay say if I make more than £1740 in the year I have to pay tax, they also say if I sell more than 30 items I have to register for tax. Question - If I sold 31 items at £1 each, Im well below the 1740, so ju...

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Resolved! Gift card scammers

I recently sold a gift card but had 2 seperate people contact me (not the buyer) saying they had paid for the gift card and to advise pin number and code via email. Obviously I ignored them, however,I want to report them but cannot find out where i c...

Ebay Seller Protection is Untrue Fake

Why is this Ebay Buyer Protection a Big Scam...I have waited over 14 days for a item that has not arrived...I made a Refund request but Ebay will not Refund as Ebay siding with the Seller s ask my Bank to do Ebays Job as Ebay is getting Bad again unt...

Seller sign up

Trying to sell something but can’t get past the new sellers sign up screen. Am I missing something or is there problems at this stage? I fill my details out and continue but just keeps fetching me back to the same screen to fill details out again

Order issue with a seller

Ordered item from a seller but didn’t realise it was the wrong thing. No option to cancel and the seller has refused a request to return and blocks attempts to contact. One beware when you’re buying from them two what can I do about it

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VOEC Number for shipping to Norway

Hope someone can help... I have a buyer in Norway who as purchased something from me, but has requested the VOEC number be put on the shipping label. There is a "REF" on the label, but I'm not sure if that's it (doesn't look like what I found on Goog...

Shipping to US

A buyer in USA has been told I don’t ship to America and he cannot pay. I had Global Shipping activated and no countries blocked. Is global shipping to USA still suspended?

Resolved! Potal label problem

A buyer paid for an item on 1 Dec at 9.30pm so I went to print the label but instead of the postage date saying ' post by 3 Dec' which is my usual 48 hour window it says ' post by 1st Dec'. I've tried to find out what to do as I don't know if Royal M...

Item never delivered and returned

HiSold an item on ebay. Used ebay simple delivery, and dispatched it using Evri. Buyer requested it be sent to his local post office. Looks like item never arrived and was marked as damaged by the courier. Now the buyer is (rightfully) complaining he...

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My account was suspended

Hi, i have very strange situation, im selling 3d printed items for cars, i bought some of the files with licence to sell, other im creating them my self, few of the items that sell well was reported and my account was restricted, the items are my ori...

postage

i have been selling patterns but ebay are charging me for postage on the page, and i dont have a printer so having to post items at the post office too. cant chat with admin so far. is there a way to solve that. tried the instructions to Void Label b...

cases closes without seller resolution

Hi, Can anybody guide me about a situation where a transaction defected " cases closes without seller resolution" In october was my shop status above standard but due to a defect transaction in november shop status (current) below standard. I appeale...

EBay seem incapable of linking my bank account, even though I log into my bank & approve ???

Hi. very frustrating. It says in RED that they need me to link my bank account to receive payouts. Of course I do, so it say log into your bank from Ebay, which I've done on about 5 attempts now. My bank asks me to approve on my app, which I do, all ...

Refund

A buyer asked for a refund and the product was returned to me but I never received any payment in the first place. What should I do?

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