Returns label will not print

[6455stuart817]

Hello I have received a returns label to my registered email address but when I click on the print option is just says something has gone wrong. I have noticed that the username on the email does not fully match the username registered on my email account. Could this be the issue. 

Thanks

[**peaseblossom**]

Not sure but you can contact ebay about it.   Request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid