Yodel

Yodel keep delivering to unsafe areas and ultimately I don’t get the item which means I’m out of pocket. As far as eBay is concerned tracking shows delivered & that’s the end of it.

I now have to ask the Seller which deliverer they use before ordering, if it’s Yodel then I’ll go elsewhere even if more expensive.

It would be helpful if sellers displayed their deliverer in their article. Evri, DPD, & Royal Mail are spot on

Message 1 of 9
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8 REPLIES 8

Re: Yodel

tobiasd4
Experienced Mentor

Your issue is with local Yodel driver,

try putting a note on your door with safe place to leave items.

Message 2 of 9
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Re: Yodel

Advertise that I’m out to the thieves?
There is no safe place there available
Message 3 of 9
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Re: Yodel

Sellers do inform buyers of the delivery service they are using. 

 

Seek out on their listings >> Postage >>  See details.

 

@seanhhicks 

Message 4 of 9
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Re: Yodel

plum993
Experienced Mentor

Ebays new buyer protection changes being rolled out gradually on 4th/6th feb means if you buy from private sellers on ebay you will be able to choose what postal service you want which may help you avoid yodel. The best place to buy and sell | eBay.co.uk

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"The secret of getting ahead is making a start"
Message 5 of 9
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Re: Yodel

Thanks, that would really help
Message 6 of 9
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Re: Yodel

Only after the order is placed and very often on the day of delivery in my
experience. My point is I would like to know in advance to avoid problems
Message 7 of 9
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Re: Yodel

Not sure if that information then is not available on all devices,   for example perhaps not showing on the app which I do not use,  but I'm on a laptop using Chrome, and any item I see for sale,  is showing the seller's chosen, delivery service , be it RM, Evri or other ,  and the price a buyer is expected to pay for that service.

 

We are told that before the end of March when Simple Delivery will be mandatory for Private sellers,  buyers will be able to select their preferred delivery service.  I believe at present it stands between Royal Mail and Evri.

 

@seanhhicks 

Message 8 of 9
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Re: Yodel

Even RM will leave parcels in unsafe place.

It is an issue with all carriers.

Message 9 of 9
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