product subject to safety recall

[sd3309-4c6os9]

item subject to safety recall seller disputes this, automated assistant no use and agent unavailable where do i go next

[*vyolla*]

How long ago did you receive the item?

[tobiasd4]

Ebay just pass on info, they won't help unless it was bought within last 30 days.

Contact https://www.citizensadvice.org.uk/