Buyers Query Message does not exist

I recieved a notification in my selling page on a listing which was active, that I have a message from a buyer, adjacent to which is a REPLY button.

 

When I clicked the REPLY button it took me to my messages but that message from the Buyer does not exist.

 

My issue is everytime I view my selling page I still have this notification and the reply button, but there is no message and the notification still remains.

 

Anyone know how to get rid of it, I pressume this is probably an ebay tech issue, and the automated help "Is Still Learning" so can't help me.

 

— Thanks if you can help I would much appreciate it

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